Category: | Hospital |
Address: | 17750 Cali Dr, Houston, TX 77090, USA |
Phone: | +1 281-586-7600 |
Site: | cypresscreekhospital.com |
Rating: | 2.3 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
HO
Holly Anderson
The staff at Cypress Creek truly do not care whether you live or die. I had spent almost a month there and my condition only deteriorated. I posted on my goal/communication sheet that I was self injuring a lot and having suicidal thoughts. None of the staff communicated with me. I believe these people do not realize they have lives in their hands. Im struggling with suicidal thoughts as I write this and wonder whether Ill act on these thoughts tonight. Right now Im not sure. While Dr. Lucas is polite, he takes on too many patients to perform his job properly. If you do go here, which I highly recommend that you dont, I would suggest asking for Venkatesh. He sees his patients more often and actually conducts a little therapy too. Dr. Lucas also misdiagnosed me. He wrote down that I was having psychotic features. When I asked him why, he told me that I had told one of the staff members I was hearing voices. I have never heard voices in my life. I believe he only wrote this down so he could suck more money out of my insurance company. When I told him I no longer wanted to do ECT, he said he wasnt going to force it. Like he had the power to force me. The tech that attends to PHP bragged to me when I was here a year ago that he likes to rough up patients to get them to behave. That is not supposed to be the purpose of restraint. His name is Norris by the way. This tech also asked me to leave PHP every time I went through the hallway to use the restroom. One time I took him up on his offer and wondered the streets because I could not conjure up a ride to take me home. I discharged myself today and they said that was fine since my insurance company wasnt going to be covering it anymore anyway. They only care about sucking money out of insurance companies. It does not interest them that I am still suicidal. If they actually cared, but was aware that my insurance wouldnt cover it, they would have sent me to a state hospital. I really dont know whether Ill end up in the emergency room or the morgue tonight thanks to these people. Also, I never received private therapy while in PHP.
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Vanessa Li
They keep you in there as long as possible, Im presuming to make money off of you. Which I guess is fine for some people, as Ive noted that many of the patients there were repeat patrons of this facility. I had Dr. Flowers; he was surprisingly unprofessional (rude, cold, snarky). Tbh I dont think he should work as a psychologist (or psychiatrist?? God forbid) but thats none of my business I guess. Anyway, I got absolutely nothing out of the experience. At all. whatsoever. Yet, for some reason, they would NOT let me leave for SIX. DAYS. Just kept promising me "Oh, dont worry, maybe tomorrow, blah blah blah". Do I not have a life? I emerged the same, mentally, just now with a LOT of resentment harbored for this stupid greedy place. Some of the staff were pleasant, but I experienced a lot of power-play and condescension from those who worked at the desks, as well as those who dealt with the money/paperwork. Also, one of the staff members added me on Snapchat and wont stop hitting on me. Hilarious. This place ABSOLUTELY SUCKS. Unless you have a spare $5000 &/or your insurance covers it and you just like, need a place to trap yourself in and do puzzles and read and have people validate your poor soul for 3-7 days. I wish people took mental illness more seriously, but thats a whole different rant. The food was good. Two stars for that.
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Carlos Alvarez
Mi esposa Griser estuvo internada por 15 dias,Satisfaccion 100%,un trato por los rmpleados insuperable,la higiene de la instalacion excelente,mucha seguridad que hace sentir muy bien,comida mucha calidad y variedad,en fin un Equipo muy Profesional,,,,Carlos Alvarez during the last week My wife griser was hospitalized for 15 days, 100% satisfaction, treatment by insuperable rmpleados, hygiene excellent installation, a lot of security that makes you feel great, food great quality and variety, in short a very professional team ,,, ,
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Ellis Dee
.....treated like dirt while trying to visit. when i tried to complain the dr in unit 3 said talk to someone else. then she said, your agitated, leave now. thats how they deal with complaints. my wife tells me they are mean and rude to her to. i dropped of clothes for her in the morning. she didnt get her clothes untill after i called around 11 that night. they do not care about complaints. in return out of anger they are keeping my wife for several more days and she said the dr is trying to personally talk her into leaving me. ......sorry if you have to go here, i have seen better places with more professional rezpext for people. go some place else.....their only concern is doping up your loved one and collecting your insurance. they treated me really bad......it was my first time in and wasnt shur what to do so i was treated like i was stupid. like i said, when i tried to complain, they asked me to leave and said well just keep your wife here longer......... .......you may have power, but zero respect.
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andrew scobie
I was briefly a patient here for I.O.P I decided to discharge myself I was promised they would call my mother on her cell phone when they were done with the discharge paperwork for I.O.P. So later I decide to keep the same doctor I had at cypress Creek hospital little did I know when I was at my appointment yesterday on 10-11-16 after waiting 1 hour I ask the receptionist why I am waiting still? I had set an appointment weeks ago. She then replies Im sorry we are still waiting on cypress Creek hospital to fax over the discharge paperwork I then realize cypress Creek hospital had lied to me about the discharge paperwork . Do not go here at all especially the billing department which is a cruel older man with a bald head which almost refused me to go for I.O.Payment treatment because I didnt have 65 dollars on me that day at all but didnt complain when my insurance went through. The lady at the front is unfriendly and cruel also they treat you like you were in a county jail.
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Ashley Edwards
I stayed here at 15 for attempted suicide, wasnt that bad but they just really never helped, more like baby sitting for them. Long story short, decided to go back do to suicidal thoughts at 24 and because my psychiatrist referred me. Went in for an assessment, was told on the phone that for 5 days (not including the $600-$800 a day doctor fee) that it would be $3,700...never once said up front. We said we could pay the $750 for one night and do the rest the next day. NOPE. The nurse said "well if you cant pay tomorrow then we cant just turn you away, since youre suicidal" "If we keep you, thats charity and were not a charity" Even though thats what they were doing at that very moment...turning me away at my lowest point in life, because they couldnt wait to get paid. If you need actual help DO NOT waste your time. Theyre in it for the money. I will never trust these people again.
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Justice Dandurt
This hospital is Completly disgraceful. They opened my Private Casefiles in front of every patient. They discussed ways to mess with me by playing a sick game. This is not a delusion, I am not pshycotic. Little do they know that their is Great legal cation Coming against them Currently. If you do not want to be a Defendant in a Federal Investigation do not come here. This is not a smear campaign its this a way that You can know to steer clear of these people. They are white collar Criminals. ALSO do not send anyone to these people list of group home unless you want them to be Exploited Financially, emoutionally and in some cases Physically. They are wolves and see the mentally sick as a way to collect a paycheck.one last things. They are not ALL BAD PEOPLE. SOME OF THEM WHO ARE UNDER THE CONTROL OF BAD PEOPLE and are afraid of repercussions.