Warm Springs Speciality Hospital
| Category: | Hospital |
| Address: | 1445 Hanz Dr, New Braunfels, TX 78130, USA |
| Phone: | +1 830-627-7600 |
| Site: | warmsprings.org |
| Rating: | 2.4 |
| Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
Location
Photos 1
Reviews 10
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Kim Johnson
Being New Braunfels residents, we didnt have many choices for my dads care after his stroke since he was on a trachea ventilator. Warm Springs was the only hospital in the area for trach ventilator weaning. It was that or drive to San Antonio every day. What a nightmare! Fortunately, my mom and/or one of us kids was able to be there to help care for and advocate for my dad while he was there! IF YOU DO NOT HAVE SOMEONE TO BE THERE TO CONSTANTLY MONITOR YOUR LOVED ONE, DO NOT LEAVE THEM HERE!!! I wish I could post pictures we took of how filthy the place was and what kind of care they actually provided. We could not wait to get him out of there. He is now at New Braunfels Rehab Hospital and the difference is night and day. I cant stress enough your need to monitor and advocate for your loved one while they are here! I have great respect for those in the medical field that provide care to others, but most of the people we had experience with here did not care. We really felt like he was a burden, and if you hit the nurse call button (whenever it worked, that is), you were met with a pissy attitude, like you were keeping them from doing something more important. Not an atmosphere for healing here for sure! Sad, exhausting experience for the whole family.
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steven rich
Ive been here for two weeks now (8/6/2017) and my stay is just about over, what can I say about this place, first I dont want to be here but who does, anyway the nurses, nursing assistants, and staff were just so great very Carrying to me and my family day and night as my wife or one of my girls stayed with me almost every night from getting them pillows, blankets, towels so they can shower and even snacks, Ive been in for two weeks of IV antibiotics for an infection and every time they gave me a medication they let me know what they were given me and what it was for. I just cannot say enough about The nurses and nurses assistance if I had to rate them it would be a 10 out of 10 they made me feel very welcome talking with my when I down and home sick. If I had recommend a place for someone to go to the long term this would be at the top of my list, I JUST CANNOT SAY ENOUGH ABOUT MY NURSES.
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Judy Allbright
I only give this foul place one star because there is no option for no stars. I wouldnt let these people take care of my dog. My husband went in there expected to fully recover from an illness. The next day, I called repeatedly and was told by the nurses that he was sleeping. Finally, I drove out there and found he was freezing cold and IN A COMA! They didnt want to call an ambulance, but instead wanted me to sign a DNR. I finally got an ambulance and had him transported back to San Antonio, but he died (still unconscious) 3 days later. I never got an explanation of what happened as the Director would not return my calls. He also had a large bruise on his temple that looked like hed fallen and it was not documented in his file. AVOID THIS PLACE!!!!
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Renee Hippel
We had a very bad experience there. Thank god he was only there for 7 days. He went in with C-Diff and after a accident when I checked his feet, they were full of poo, so much for precautions. He would tell me the nurses were shady at night. His pulmonary Dr was great though, got him off the tracheostomy, and thank god he needed another surgery and got out of that place. It was highly recommended by ICU, but please do your homework.
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Tom Miller
The staff was very professional and worked very well together and provided excellent care. In my case, it wasnt uncommon for the nurses to work past their normal hours to assist in my care. Professionally it is an excellent care facility. My room was very clean as well as the hospital overall. Meals werent a high light and I thought less appetizing than expected.
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Bill Vuncannon
A few excellent nurses cant make up for the extremely poor quality of care given here. I had to throw a shoe in the hallway once to get someones attention for the very ILL patient next to me. They wouldnt answer either call light.
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George Rice
Not very friendly staff who is interest in earning money and not interested in the welfare of the patient.
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David Strickland
Excellent establishment! Cant say enough about the staff. The doctors were awesome. Top notch!
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Michael Helms
Great staff, they are owned by Post Acute Medical.
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SUSAN PETROS
Wonderful staff. Very helpful