Lake Union Veterinary Clinic

Reviews 8

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Angela Mitchell

Im a cat owner, and had my cat Hermione seen here for a scary and sudden symptom, and these people could not have been sweeter, kinder, or more helpful at every step of the way. The receptionists and veterinary techs were incredibly thoughtful (even helping me to carry my cat carrier down the stairs when I entered the office), and the techs really went out of their way to make sure Hermione was comfortable and as stress-free as possible. Dr. Carson meanwhile was knowledgeable, thoughtful, and extremely helpful both in testing and treatment options (its looking like bladder stones), and in coming up with the best and most workable solutions for Hermiones condition. She took time to explain options and treatments to me, and even went out of her way to ensure that I had medications and new foods that would work best for Hermione (and the other two cats in the house). Everyone also worked with me on test and treatment budgets and options, and ultimately I felt that the fees were very fair. And of course, just as before, when I left with bags of new food and the carrier, one of the vet techs immediately insisted on helping me carry them out to the car. Lake Union Veterinary Clinic is just a really nice, warm place, and Im very glad Ive found it as a resource for my pets. HIGHLY recommended in every way.

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John Whatshisname

Terrible experience and less-than-thoughtful care for our puppy. Notice that all other reviews are general and vague (we love this place, etc). This review is specific and relates our bad experience with this vet. We took our 11 week old puppy in for his first boosters and all went well. We told the vet that we were flying in a week with the puppy and he gave him an additional vaccine. All fine so far...except: 1) He didnt tell us we would need a certificate of good health to fly; 2)Then held us hostage for an additional appointment is less than a week to get said certificate (another $30 plus what the appointment would cost); 3)Prescribed questionable care to our puppy by insisting that we give a now just 12 week old puppy a rabies vaccine to get the certificate. This is better if not given until 6 months and puppies can fly if they are too young to have the rabies vaccine. Now we either give the vaccine to a 12 week old puppy or our vacation is in jeopardy because the vet did not consider this last week. Thanks a lot. If you want to spend extra time and money at the expense of your pets health, then definitely go to LUVC. We are looking elsewhere.

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A Private User

As a new Seattle-ite, I rely on Google reviews and am so grateful for those whose reviews steered me to LUVC. I had a great phone assessment and support from the staff, which continued once I was in the clinic. The location was perfect and close to home, and it was easy to find parking. Most importantly, Dr. Waterhouse treated both me and my cat with respect. He introduced himself when he came in the room (whereas some vets ignore me and go right to my cat), and was comfortable with communicating what he was doing and why. He was upfront about prices and fully answered my questions about the rationale behind treatment options. Furthermore, he went above and beyond what I would expect from a vet when he referred me to the hospital where I had to take my cat for surgery. Dr. Waterhouse and his staff made sure I knew how to get to the hospital, communicated the situation to the hospital so they were ready for me when I got there, and even comforted me a bit, since I am sure it was obvious how scared I was. I hope this review helps other newcomers or anyone looking for a compassionate and competent vet.

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Sarah C

I recently moved to Seattle, and away from a fantastic veterinarian Id been seeing for several years. I was a bit nervous about finding a new vet but my fears were put to rest! The staff was extremely pleasant and helpful as soon as I walked in. The facility was clean and everyone was kind to my nervous pup. My vet was Dr.Waterhouse and Ill definitely be going back to him. I had a list of questions/concerns and he took the time to address every issue. I never felt rushed or felt like I was wasting his time with my questions. He was informative and at the end of our meeting he said "lets follow up in a few days" which I always appreciate. I also had my dogs nails trimmed and ears cleaned while he was there and they did a good job. Lastly, I never felt like vaccines, medicine, or product was being "pushed" on me. All charges seemed fair.

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Joy A

Dr. Waterhouse has been our vet for close to 10 years now. He is kind and compassionate with our dogs, and patient with us. We never feel hurried or rushed by any of the staff at LUVC. Dr. Waterhouse is particularly great with older animals. He is a great listener and he is thoughtful about the course of treatment he recommends. If that treatment is no longer effective after a period of time, he always has another plan in mind. We honestly believe he gave us an additional 3 years with our Bailey-dog. If youre looking for someone to talk baby-talk to your pet, this is probably not the place for you. If youre looking for someone to provide the best possible health care for your pet, go to LUVC. P.S. We love Dr. Carson, too!

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Samantha Williams

LUV is by far the best vets office in Seattle. We brought our two animals here 3.5 years ago and have received the most amazing care and help. From the moment you enter the office you are greeted with a warm smile and you rarely have to wait to see the Drs. Both Dr, Waterhouse and Dr Carson have worked with both our pets and given the best care. They go over and above to make sure you are comfortable and understand what your pets needs. Kayleigh will follow up with you and always is there to answer any questions you have, she is terrific. I would highly recommend this clinic if you are looking for caring professionals to take care of your fur babies.

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Marston Gould

Ive been taking my two older chocolate labs to LUVC now for about 3.5-4 years. I started as a customer when I moved to downtown Seattle, but even when I moved to West Seattle, I continued to take my pets there. I have always found the staff to be highly professional and they really do care about the health of the pets they provide care to. As my dogs age, like old people, they tend to develop their own unique health issues, some of which can be difficult to diagnose. The staff at LUVC has stuck with it and really spends the time to try and figure out what is going on with your pets and will take the time to come up with the best solutions.

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Stephanie Gamino

Dr. Carson and her team were awesome! It is very comforting to be surrounded by a team that is obviously happy to be at work with so many animals.They provided great customer service and made me feel right at home with my new kitten. They provided plenty of information that was useful to me as a new owner of my little girl and were very helpful after hours when I had a health scare. They kept me at ease and were quick to get back to me at home, even though it was very late at night. I am very happy with the services they have provided to me and look forward to continuing to visit them in the near future.

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