Bonney Lake Optical

Category:	Optometrist
Address:	21221 WA-410, Sumner, WA 98390, USA
Phone:	+1 253-862-1044
Site:	facebook.com
Rating:	3.5

Location

Photos 1

Reviews 14

Christina Flygare

Definitely Poor!! After waiting almost a month for my glasses to come in, my prescription was completely off. I tried to tell this to the receptionist and she told me that nothing was wrong and that I had to give them a couple of weeks for my eyes to adjust. I have been wearing glasses pretty much my whole life and this has never been the case. When I went back, it turns out that they had messed up on prescription and now I have to wait almost another month to get a new pair! Needless to say, I will never go here again. They are beyond unprofessional and rude!!!

A Private User

My son failed his eye test at DMV, we went here to see about his severe stigmatism. They said there was nothing wrong. Tell that to DMV!! I also tried to fill a prescription for myself and they said it would be 4 to 6 weeks. My folks went here as well, and recieved terrible service, terrible glasses for my dad.

A Private User

LOVE IT! I will continue to go back to Bonney Lake Optical. The office has two new receptionists and they are very helpful and nice. I wasnt able to come pick up my glasses until 5:30 and they stayed and waited for me. I have never had a problem. My glasses were here in a timely manner.

John Hutchinson

Worst eye doctor I have been to. Rushed my refraction and then when I got my glasses the script was completely off. When I complained they said I just had to get used to them. Been wearing glasses for 30 years and this was without a doubt the worst doctor I have been to in my life!

Andrew Calhoon

Extremely rude on the phone. I called to schedule my daughter her first eye appointment and the woman that answered was rude and impatient with me for no reason. After that first impression I will definitely not be recommending this place to anyone in the future.

Dennis Adams

we went to Bonney Lake Optical the receptionist was very rude. we have been waiting over a month for my daughters glasses. We have called them 3 times and always the same answer another 2 weeks. The doctor was nice but the overall process is a joke. Dennis

Courtney Spencer

Lorena was extremely helpful and went over and beyond helping me set up an appointment and deal with my insurance and answer every question I had she made my experience at bonney lake optical fantasic

Garry Totman

I had to change my eye doctor because my insurance changed, which is what led me here. I ordered glasses and they said they would call. Two months later I am still wairing after numerous calls.

Christina Cheney

They were SO helpful when my sons glasses got broken. I was a little distraught about it and they worked to take care of me and alleviate my stress! Thank you, Bonney Lake Optical!!

Joe

Excellent staff! Lorena Farr helped me through the process. Got the frames I wanted, and received my glasses within a week. I would, and will, recommend my friends and family!

Linda Kunz

Great experience. Both of my kids needed exams and glasses. The office did a great job of helping out with the glasses and they were very reasonably priced!

Terri Peterson

Excellent place. The doctor is great, and the customer service ladies are even better. Always helpful and very knowledgeable.

Phil Calkins

Great experience with staff and doctors. Only took 5 days before I received my prescription glasses. Highly recommended.

Stacy Schaefer

I Love this place!!! Wonderful staff.Great with my kids, Always very helpful. I have and will recommend again and again.