Indian Lake Animal Clinic

105 Indian Lake Rd, Hendersonville, TN 37075, USA

Related:	new shackle island vet
Category:	Veterinarian
Address:	105 Indian Lake Rd, Hendersonville, TN 37075, USA
Phone:	+1 615-824-6700
Site:	vetstreet.com
Rating:	4.6
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–12PM Closed

Location

Photos 8

Reviews 12

Brenton Parker

Im not the type of person to leave reviews, but I had a bad experience with veterinarian Dr. Marsha Cardova. I scheduled an appointment for my pet to be looked over for a possible flea or mite infestation due to the bites my children had been receiving in my home. Secondary to this she had a small rash on her tummy and chest. I told Marisha and the veterinary assistant that the rash had already just about cleared up on its own and my primary concern was the bites that my children had been receiving. Dr Cardova completely ignored my concerns and focused on the rash only. Her bedside manner was very rude to say the least. When the check up was over she left the room and sent her assistant back in with 3 prescriptions for the rash which was complete overkill. I told them I would purchase the steroid and antibiotic, but the medicated shampoo I would pass on. Once I got to the front desk counter to pay I was told that with the antibiotic being new to their facility they did not have a price on it, but to take it home and they would bill me later. I told the assistant that without knowing the price, I would like to pass on the antibiotic until they could give me a price and then I would return for it. On the way out the door Dr Marisha Cardova follows me into the waiting room in front of the other customers, clears her throat and in a condescending tone states that I need the antibiotic too in order for the medicine to be effective...completely embarrassing me in front of the other patrons. Forgive me if Im wrong, but do your customers usually take home prescriptions from your office without knowing a price? Bad experience, rude Dr Marisha Cardova...Will not be back!

Haani Brock

Went there because my cat who was 11 years old and very much a part off our family was ill. I was going to put her down and the doctor offered to look at her free of charge to me to see what she could do first. Nothing worked and then they billed me for it!! They called me and asking for me to pay and I explained everything to her. She got very rude and hung up on me!! Worst customer service ever!!!!!!!

James Miles

We have two pets which are treated by this clinic. The Vets here dont just treat, they are genuinely concerned in caring for your pet. Are their services expensive at times, yes it seems, but if your pet requires follow up service, the price doesnt seem so expensive. Im glad they are available for our pets.

I Tobiah

We met Dr. Gentry, and the clinics staff for the first time. The knowledge that Dr. Gentry holds, and her compassion for all your family is more than profesional, its personal. I dont have pets, we have four legged children. If you feel the same, then why would you go anywhere else for their care!

Shackle Island Aussies

Luv, luv, luv these folks! I am a breeder of Australian Shepherds, Shackle Island Aussies, and have now visited 3x. I have used many vets and of all this is the place! Absolutely EVERYONE that i came in contact with has been top notch, caring, make you and the pet comfortable, go the extra mile.

Sara Walker

I met with Dr Gentry over my two four legged kids, she is so kind and very knowledgeable. I feel like she loves them the way I do. She cares about them and your feelings as well! I have met other staff and everyone is so nice and easy to talk too. My kids love them as well.

Andrew W Hopewell

Stopped by while visiting family because my dog had ticks. They checked her over, even though she is a puppy and very wild. They put some tick medication then sent me on my way. Extremely kind staff. Highly recommend. Didnt charge me for the visit...I couldnt believe it.

Mark X

They really care about your animals. They cared for a pet of mine that was lost. I called around places and found out he was taken there after he was injured. The clinic became my vet after that day.

Raquel Cooper

They gave me false information and wanted me to pay for a $5,000 surgery. I went to another vet for a second opinion and all she needed was a splint.

DadaMonk Thereian

Love these guys. Always trust them with my furry children!

Michael Price

Very nice Vet. They are very good with our dog

Rachael g.

Love the owner! Always helpful and kind.