VCA Stirling Square Animal Hospital

Reviews 5

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Kimi T.

DR. BUCKWEITZ "DR. B" IS A ROCKSTAR!!!! If I could give 1,000 stars I would! I recently relocated from CT to FL with my husband and two dogs. My 12 1/2 yr old cattledog Quigley recently had surgery to remove a parathyroid gland with a tumor. She has always been a healthy dog, working our horse ranch. In 2010 she was diagnosed with Atypical Cushings, had gotten Lymes disease in 2012 and then this tumor in 2013. Needless to say, shes keeping us very busy! I was very concerned moving her so soon after surgery but didnt have much of a choice. I did my research and because I used VCA Animal Hospitals in CT and had a great experience with them both, I opted that route again. I made my appoint with Dr. Buckweitz "Dr. B" for vaccines and an annual to establish a new relationship with her. SURPRISE!!! On the day of the appointment, our Quigs came down with fever, no appetite, trembling, weakness, limping, the list goes on. So lucky me...I had an appointment and brought her in. Dr. B was unbelievable with her approach, interest in her history and Quigleys comfort level, she prescribe and sent us home. Quigs did much better and then this happened again 2 more times over the next few months. She had to be hospitalized 1x as well for very high fever. To this day, we are still working through the symptoms and in conjunction with specialist to help Quigley through this and I am confident, with Dr. B at the helm, all will be resolved! Even though this case is complex to say the least with several conditions that are rare...Dr. B isnt the bit intimidated by it. Her training and professionalism shine through with her eagarness to be on this case and see it through and she has go above and beyond for us! Not only has Dr. B checked in with me by calling, emailing and texting every couple days or when Quigs is doing poorly, every day, she spoke directly with the specialists and wrote up referral letters. She is so on top of this, I can breath knowing my Quigs is in good hands. I havent known Dr. B for long, but for the short time I have....she has demonstrated to me what a truly compassionate, highly trained professional she is and I am so grateful to her and her staff for all the amazing "GOING THE EXTRA MILE" things she and they have done for us. The ladies in the office and the vet staff also rock! Melissa, the very caring and supportive vet tech was a breath of fresh air! Both Quigs and I loved her and immediately she made me feel comfortable. Lisa, the office manager is always on top of things. Ive needed 100 things faxed and sent, RXs called in, etc... and shes been on it for me. Jen, the medicine specialist knows all you could ever want to know about the flea, tick, heartworm meds, etc... And I have to admit, I wasnt comfortable at first switich from Trifexis to Comboguard and Jen offered to go over everything but I insisted on speaking with Dr. B. Boy was I humbled... Dr. B came out and laughed...she said, "Jen knows more about this stuff than I do!" I felt bad and apologized to Jen but she was great and understood and sick pets worry about these things. She is so sweet and supportive and trust me...she knows her stuff! Michelle, Bronson and Kelly, I had some experience with and look forward to more. They all are so helpful and supportive. Thank you ladies and gent for all your care....we pet owners notice!!! Much love to Dr. B and her amazing staff!!!! In a nutshell...Dr. B is a ROCKSTAR!!!! Take your furry pets to Dr. B and this hospital!!!! They are second to none!!

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Renee Kokocinski

Danisha is the worst employee ever. I called recently to try and make arrangements to bring in our family pet. I am very thorough when it comes to my selection of offices/ hospitals for care and treatment. I did extensive research on your company and thought the company was absolutely outstanding. When I did call, to my dismay, I was greeted with a terrible attitude and what seemed like an unwillingness to help by Danisha Fawkes. I was very disappointed and disgusted with the way she conveyed hersef during our conversation. Intially I thought maybe she was just having a bad day and I had just caught her at an inoppurtune time. I have never been one to complain or make a fuss so I simply asked to speak to someone else just so I could get what I needed accomplished and get on with my day. Its safe to assume she took offense to my request. She informed me she was the office manager and that if I needed anything I would have to do it with her. From there she spoke to me very condescendingly and rushed. I have never been so livid in my entire life. She has the worst customer service skills I have ever come across. I will never bring my beloved pet to a place that employees someone so inconsiderate and rude even if it was my only option. I will without a doubt deter all my family and friends from this company. What an awful office manager, I can only imagine how the rest of the staff operates.

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A Private User

WORST EXPERIENCE EVER!!! THEY ARE A RIPOFF. My puppy was so sick it was rediculous I should of known something was up when they told me on the phone straight up what was wrong with her. When I got there they told me they had to run some test payed them 85.00 to run a test which I think they did not even run!!! It was serously done in 2 seconds!!!! When the vet came back she told me to put my dog to sleep if I do not have $2000.00 to keep her hospitilized. I could not believe it!!! She told me to just take it to humane society that it was free there...I SAID NO WAY. SEROUSLY I had the momey but sounded rediculous took her home and started doing research and called other vets. They all told me $100.00-$500.00 for the same procedure. SEROUSLY CALL AROUND AND DO RESEARCH BEFORE YOU COME HERE THEY ARE A RIPOFF ITS ALL ABOUT MONEY WITH THEM!!!! MY PUPPY IS NOW ALIVE AND DOING BETTER THAN EVER !!!!!!! YOU GUYS ARE LIARS AND FULL OF IT.

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Anais Roman

I take my dog here to get groomed, and the groomer Carla is amazing! She always does a great job with my little one, and makes sure that she always looks her best. I have not found another groomer who actually takes the time to customize my dogs and my needs; add the cutest bowties, spray her hair with different colors each time, give her a mohawk (upon request), and overall make her look like the cutest pup that everyone wants to steal. Not only that, but Carla is also gentle with my pup, and my dog does not seem to mind going there for her haircuts. Overall, Carla is an amazing groomer, who not only displays love and care for dogs, but is also extremely talented in her profession as a groomer. I couldnt be more pleased!!!!! Thank you, Carla!

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Jodi Stone

We recently relocated from Vermont to Florida with our two senior cats. I found a free wellness exam coupon and went there for their annual checkups, which were due. They have treated both of them for their various recent health issues. Dr. Thay is excellent with our cats, handles them with care and communicates well and honestly with their treatment options and prognosis. The gals in the front are also quite helpful and will answer any question they can. I cant speak on their pricing, because I did not compare. I dont believe in bargain shopping when it comes to my pets. Owning animals is an expense, any pet owner understands this undertaking when adopting.

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