AG Family Medicine

Reviews 3

OL

Olivia West

This is the worst doctor I have ever been to. We recently started coming here out of necessity because my son needed a new doctor that could accept him immediately and monitor his medications. This was the first place in our area that accepted his insurance and could fit us in immediately. Our first visit went well. However subsequent visits have been absolutely horrible. Dr. Kim has made rude and disrespectful statements and very combative 2/3 visits. I have has to stand my ground lerring him know that I will not tolerate his rude and disrespectful comments. After addressing his behavior he never apolofized but his demeanor became "nice". Which is why I returned for a subsequent visit giving him the benefit of the doubt. After the second incident of Dr. Kim being rude and disrespectful we learned that this is the culture of AG Family practice and not a isolated incident. Todays visit and reason for review: Because there are Currently no other doctors in our area who accepts our insurance with openings, we have to continue seeing Dr. Kim for my sons medical needs. A week ago I sent a request for a percription refill and appt. AG replied with a appt date but not with a time to pick up the perscription. Because their office will be closed for the holidays and the percription is needed prior to it being closed, I contacted them first thing this morning to request a percription refill. I recieved a messaged that stated my percription was being processed. I recieved a second message that a follow up appt was also needed to continue redilling the perscription. No worries my son has an appt scheduled for when they reopen (remember) but we need his perscription prior to that. It typically only takes a dew minutes to write a new perscription so after about an hr, I contacted them to let rhem know I was on my way to pick up the perscription. No reaponse. Upon my arrival my percription was not ready because I needed to have the appt first. I informed them that that was not disclosed when I originally requested the pera ription a week ago nor was it disclosed this morning when I sent a follow up request. The staff responded rudely and told me thats not their fault and that the Dr. will not refill his perscription. They said the Dr. was in with a patient and I can wait to speak with him whwn he is done. I have been waitinf for over an hour, several patients have come in and out and the Dr. still has not come out to resolve the problem. They have continued to say that they are working on my percription and it will be right out so I have been patiently waiting. However it does not take an hour to write a percription and this goes to show how they treat their clients. In addition the receptionist has not only been rude to me, but I have observed her being very rude to other clients. This is Korean establishment and from my personal experience and simple observations while waiting for now over and hour they have been very rude to several non Koreans. It seems as if they want our money but dont respect us to provide us with respect and adequate service. Please if you are nonKorean this is not the practice for you.

A

A Private User

My impression on this clinic was extremely pleasant enough to make myself write a review for it. The receptionists were very kind, the clinic was really clean, and the price was reasonable. Most importantly, the doctors diagnosis and prescription were so much of an help to cure my flu. My greatest recommendation to this place!

HE

Heather Green

Just do....