Mid North Animal Hospital

Reviews 11

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wtopp23

Ive waited a while to write this review because I dont like chiming in on negative matters, but Ive watched my cat suffer with a compromised condition for most of his life because of indiscretions of this Hospital. So I feel compelled to say something. A number of years ago, I brought my male cat (Chase Topp) in for treatment for a urinary track infection. Dr. Schnoor prescribed the drug Metacam as an anti inflammatory to treat the condition. Over the next few days, I noticed that my cat seemed to be in a greater sense of pain and he grew very weak. I brought him back to Midnorth and they determined that he was in the late stages of Renal/Kidney failure. They also explained that in recent weeks, Metacam was determined to be toxic in cats (causing kidney failure) and should not be prescribed to cats for any treatment whatsoever. I was upset and stated that the hospital staff should have been aware of this. Midnorth then offered to treat him for his condition and attempt to revitalize him (he was near death), but told me that I needed To give them a credit card for the services in case the manufacturer of the Drug doesnt reimburse them. I was STUNNED by the coldness of this. I asked to speak with the owner (I dont remember her name but she is a managing partner...perhaps Amy). She looked at me very coldly and stated that if I want my cat treated by them, that I must give them a credit card. So, of course I did. My cat was lying there near death. I was backed against the wall. After three days of treatment, my cat was well enough to to take home, but still had permminanty damaged kidneys. The manufacturer covered the cost of the treatment (somewhere between 1-2 thousand dollars). LOTS of revenue for Midnorth! So, as a result of the error of this hospital, and subsequent poor treatment from the owner, my cat has had kidneys that operate at half function, resulting in him needing daily Renal support supplements. He is also constantly thirsty and as a result, urinates at a frequency 5 times more often then a healthy cat. I can perhaps understand the mistake of the Dr Schnoor in prescribing the toxic med, but the poor treatment from the owner was far worse and has forever "stuck with me" as this occurred many years ago.

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Melissa Harker

I could not ask for a better vet to take my furbabies to. My cat Peter has had constipation issues for yrs. Drs Ross and Laura have gone above and beyond on multiple occasions to help me get him cleared out and back to a comfortable place. They have helped me try every available option to get his problem under control. It finally got to the point where I had to consider surgery and Ross made sure I was well aware of the pros and cons that go along with it. My little buddy just got out of surgery and the staff kept me posted on progress throughout the whole thing. Within an HR of surgery being done Ross was calling me with updates. I feel so lucky to have a vet who cares about my little guy just as much as I do. I know that he will always be in good hands and I would highly recommend Mid North to anyone looking for a vet. Everyone there is incredible and cares so much about the animals and owners they serve. Thank you guys from the bottom of my heart.

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Denae DiVincenzo

We adopted a cat through Feline Friends Chicago, which has all of their cats vetted through Mid North Animal Hospital. Since our cat already had her records there, we took her in for her next appointment to Mid North. Im so glad that we decided to stay with them -- the staff and vets are all fantastic and we have been back several times with great experiences for each. When our cat had an asthma emergency, we got very helpful advice from the staff over the phone and we know that we can rely on them. The only downside is how difficult it is to find parking nearby; metered spots are very limited and all adjacent streets are permit only. Plan extra time before your appointment to drive around the block looking for a spot or to walk from a block away.

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Caitlyn McNamara

We love going here. We have a very high maintenance dog, just because he is enormous, but they take amazing care of him. Whenever I have had an "emergency" they have been available to see him right away. The vet ALWAYS calls to check in on Bones (our dog) the next day after his visits and provides any advice/suggestions. We were 45 minutes late to our appointment (yeah we were those people) and they saw Bones without any complaints or extra fees. I personally dont think they are over-priced, as some reviews have said, but to me its worth every penny. They are awesome! :)

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Ann Raven

I am very pleased with the care my 14-year-old cat, Enid, has received from Dr. Ross and his staff at Mid-North Animal Hospital. Dr. Ross was recommended to me by my neighbor whose dog is a patient there. I think that Enid would have died soon if she had not seen Dr. Ross for her thyroid problem. Now she is playful and gaining weight again! Please give Dr. Ross and his staff a chance to help your pet too! I had had several bad experiences with vets in my hood before we found Mid-North. Now I feel that Enid is in good hands.

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linda wing

Max and I have been going to Mid-North since I first adopted him in 2010. Thru thick and thin, Dr. Ross and all the Mid-North staff have been a joy to work with and truly compassionate. When Max was diagnosed with cancer last year, their care and help made what was a terrible and frightening time a whole lot more bearable. Dr. Ross is extremely caring, patient, informative, and always looking out for us. Max and I are both doing much better these days - Thank you so much Mid-North for all the things you do, you’re the BEST!!!

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Lisa Faser

Ive been a fan of Dr. Ross and all the wonderful staff at Mid North for 8 years. There is nowhere else I would take my feline family. My Senior Bengal cats, Linus and Lucy have been through everything from food allergies to high blood pressure and Dr. Ross has been there with a sympathetic ear and the most advanced treatment options all the way. I am confident my cats have received the best care possible. I am beyond grateful for all at Mid North.

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Jake Armstrong

Mid North Animal Hospital, its wonderful veterinarians and passionate staff, have provided unparalleled care for our furry family members. From adoption through their last days, through the healthy years and various scary moments, we have entrusted the medical care of our dogs to Dr. Schnoor and Dr. Ross, who provide the best care in a gentle and loving manner.

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James Castelli

Mid North is the best!!! Dr Ross and Dr Schnoor always go above and beyond in taking care of our two cats and dog. The staff is greatl also, they always make us feel right at home when we come in for a visit.

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Hannika Schleebs

Our Penny needed quite a bit of attention after adopting her from a southern Illinois shelter (which is pretty common). Mid North was able to fix her right up and help her become a healthy puppy! Thank you!

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Ann Marie Johnson

We have been taking our cat, Moose, to Mid North Animal Hospital ever since we adopted him 8 years ago. We have and still do receive excellent care from all of the staff members.

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