Palos Behavioral Health Professionals

11800 S 75th Ave #300, Palos Heights, IL 60463, USA

Category:	Mental Health Clinic
Address:	11800 S 75th Ave #300, Palos Heights, IL 60463, USA
Phone:	+1 708-671-8440
Site:	pbhp.net
Rating:	2.3
Working:	9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–4PM 10AM–1PM Closed

Location

Photos 1

Reviews 7

sus free

This place is terrible. After a terrifying trip to the ER room, I was for some reason recommended to go to this office for the help I desperately needed. I called to make an appointment, and they told me I would not even be able to start the process of scheduling an appointment for a few days. They said they would call me back. They never did, so I called them. At this point, I was told they couldnt do anything for me and they would call me back later in the day. They, of course, did not, so I called them the next morning. The woman I talked to was apparently angry at me for trying so hard to get the help I needed badly. She hung up on me. Yes, this woman hung-up on a potentially mentally unstable person. A real Einstein she is. Eight days after initially trying to schedule an appointment for the first time, I was finally left a voice-mail explaining no doctor could ever find the time to see me. I could not even schedule an appointment weeks/months in advance. This whole process of trying to schedule an appointment actually made my condition much much worse. Trying to seek help and getting totally shut down made me very depressed and anxious as I could not find out what was wrong with me. Anxiety attacks became very frequent thanks in part to this horrible excuse for a doctors office. I would not recommend this place at all, as it is apparently filled with completely despicable human beings who have no concern for their patients.

Brittany Peto

Ive been seeing one of the doctors here for about 5 months now and have had no problems with the front or waiting times. Its usually within 5 minutes of my appointment which is fine. Id rather not be rushed myself. The front desk ladies have a smile whenever I see or speak with them, but the doctors schedule their own appointments and also control the flow of their patients, so my only interaction is "hello" and a copay and maybe a quick schedule inquiry phone call. I empathize that what some people are coming here for is very difficult to either admit or find help for in general, so any hindrance can be overwhelming or misconstrued and may cause a negative reaction. Im sorry others have had a bad experience, but in my opinion its a basic, busy office, with some great minded people, in an excellent location next to Lake Katherine. (Which is convenient for nature strolls before or after a session. Really hits the reset button for me.) I hope everyone finds what they need. Sometimes thats elsewhere. For me its here and my experience has been amazing!

Keyana M

The receptionist was rude and cold. My sons pediatrician referred us to this office so I gave them a call. I started to explain the referral details to the receptionist and she responded sarcastically, "Well does he need to see a therapist?" I explained that the referral was for an initial evaluation and I wasnt sure exactly what he needed. I again stated that the pediatrician recommended this office. She got louder and asked again, "FOR THERAPY?!" Needless to say, I did not go through with the appointment and we wont be using their services. Most people in this type of profession are understanding and empathetic toward the families they work with. This is not what I experienced when I called this office. Seek help elsewhere.

Gina Griffin

The Dr at this office is very kind and caring. Her staff on the other hand is very rude and condescending. I was very shocked when calling for a anti psychotic for a autistic 13 year old. The amount had to change due to weight or growth. I ran out and called to see about some samples to get through until I could fill my sons next script and see the Dr . I was asked why I waited so long. I informed her my son just started to show behaviors. I was appalled due to the lack of compassion her staff showed. I go to psychiatrist when the medication isnt working well. She was confused about why I hadnt been there in a while. His meds were controlled.If anyone would know what parents like us go through it would be them right???????

Garrett Green

AVOID THIS PRACTICE. Horribly managed. Extreme wait times, front office disorganization. The front desk people seem to need psychiatric care or antidepresssants/xanex more than the patients. Good luck getting treated well here. Extreme wait times and doctors are mostly unavailable. Appointments with your doctor usually take a month or more. Go somewhere where theyll treat you like you matter as a patient. Also, Check out the reviews below, guess Im not crazy. I cant believe I had to give this place one star by default minimum.

Savannah Lynn

Ive never had ANY issues with the front desk or waiting times. Psychiatry you tend to have to wait a little bit longer, but its well worth it. Ive been going here for a few years now, and absolutely love my therapist (non existent wait times for her) . Ive been through very many therapists, but shes done such an outstanding job Ive stuck around. Love this place. Genuinely caring doctors and therapists.

Billy Kaye

Me: I need to get back on my depression medication. "Professional" at front desk: OK we have an appointment available in 4 months.