Reno Family Physicians

7111 S Virginia St # D, Reno, NV 89511, USA

Category:	Family Practice Physician
Address:	7111 S Virginia St # D, Reno, NV 89511, USA
Phone:	+1 775-851-5700
Site:	renofamilyphysicians.com
Rating:	3
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 2

Reviews 9

Mik Dickson

Doctors are wonderful, but the MAs are lousy. Dr. Hosakotes MA does not return calls until a week or two later, no matter if you state that its urgent or not. Dr. Horgans MA gives attitude after not doing what she said she was going to do. She stated that shed call me with the final lab results. Never heard from her, so I called...again. VERY rudely "I CALLED last week and left a message and even spoke to you!" Um, witch, that was with the preliminary results. She never called with the final results as promised, and she was rude as hell on the phone, VERY unprofessional. For the MAs of Dr. Hosakote and Horgan, Id give a one-star review, but I do like the doctors, so I bumped it up a star.

Jeremy Lynnes

still see Dr. Schaup here and I think hes great. That said however I dont think I can continue patronizing this facility. The admin staff and most of the MAs are so rude its had to comprehend. In the middle of checking in theyll take a PERSONAL phone call and put their hand out telling you to wait. I can leave message after message for the schedulers and NEVER get a return call. Bedside manner by the MAs is terrible. Bitter and unfriendly attitudes. Unsurprisingly EVERYONE here turns their name badges around and dont introduce themselves so you have no idea if youre talking to a CNA, MA, RPN, RN or Doctor. Nothing can truly convey how poor the customer service is here.

Shanna Moller

My daughter and I see Lisa Tate APN and her medical assistant Amanda. Dr. Tate is wonderful she really listens to our concerns and addresses them immediately. I think she has excellent bedside manner and is a very thorough Dr. and would highly recommend her. Amanda her medical assistant is very competent and answers any questions or concerns we have I really enjoy talking with her. I both these women are an asset to Reno Family Physicans and would highly recommend Lisa as a primary care doctor.

Mike McCollum

I have nothing to say but good things about this clinic and its staff. I understand things may happen triggering negative reviews, but that has never been my experience as I have always been treated with kindness and respect by both the MAs and PAs. I would highly recommend this clinic.

Joe Fitts

I would echo what others have said. I agree that Dr. Schaup is really good and the only reason I go here. The customer service and the mood of the support staff leaves much to be desired. Wouldnt take much to make people feel better about being there.

Hortensia Castro

Very helpful! Caring assistants!! Great care by Katrina Baren, NP!! Knowledgeable and so caring!! Front office welcoming and efficient!!

Andrew Thomas

Horrible customer service, very rude staff and impersonal. Dont waste your time.

Mythic Rose

Does not accept Medicaid

Steven Stille

Dr Smith is amazing.