Category: | Animal Hospital |
Address: | 1808 S Taylor Rd, Cleveland Heights, OH 44118, USA |
Phone: | +1 216-321-6040 |
Site: | oaktreevet.net |
Rating: | 4.3 |
Working: | 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–5PM 8AM–12PM Closed |
CH
Christina Torres
Sadly the first visit I had my pet was too sick and I had to put him down. On a brighter note the staff and doctor was very respectful and considerate of my situation. They showed the utmost sympathy for my pet and took very good care of him. They talked me through the process and helped me to give my pet a very lovely farewell. I recommend this vet 100% to everyone as they really put the effort into knowing and caring for you and your pet. Each individual staff member signed a card with their sympathies for me that I received by mail. It was not only a sweet gesture but it made me feel better to know that they did everything possible for my pet and with the biggest amount of love. Thank you Oak Tree for helping me through my tough time. Youre the best.
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Tondra Foxx-Miller
Very outraged! I have taken my dog to Oak Tree Veterinary formally know as Mandel Veterinary for several well checks since 2012. Dr. Carlson suggested having an oral cleaning for my 5 year old Dachshund. I agreed. When I took my dog for an oral cleaning 12/13/16, I was livid to learn that he had 30 teeth extracted without my prior knowledge or consent. What turned out to be a cleaning and polishing was an $1,100 traumatic, life altering experience for my dog and family. I entrusted the Dr and staff with my dogs oral care and received 3 conflicting reasons for this horrific, experience that has forever changed our lives. Be very leery taking your dog here for an oral cleaning! Done doing business here!
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berry dean
Terrible place they do not care about their customers I have been with them for years. And yet they treated me like trash correction a worker named Katherine treated me like trash.Im in a wheelchair so I cant travel as fast as someone else so I called to let them know I was sorry 4 being a few minutes late and that I was pulling up but she told me that it was pointless they wouldnt fit me in anymore even tho I went through hell to get there so I then said well if u cant fit me in after I just went through hell Ill find a new vet and she didnt care not one bit. So OK thanks for showing you guys dont care about your customers.
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Arlene Rosenberg
My experience with the Oak Tree Veterinary Hospital and their staff has always been positive. The Vets, Vet Techs & other staff are knowledgeable, outstanding professionals who clearly love animals. I recently referred another friend who is a new dog owner, and she called to tell me that she was very happy she had taken her dog to them and liked the vet & vet tech she met, as well as everyone else she met there during her dogs appointment.
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Catherine Dahlem
Dr. Smith treated my kitty boy with loving care. He spent a lot of time examining him and teaching me what he found as he assessed Frankies health. All the costs were explained to me and I did not feel pressure to do a lot of extra tests. I also received a phone call the very next day to report the results and to determine the plan for Frankies care. I highly recommend Oak Tree veterinary hospital.
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Michael Delles
Ive been going here for the past two years and they have always been super kind to my Pitbull. He actually lives going there because of all the treats he gets. Staff has always been knowledgeable and willing to work with me on things. They also take the time to look at everything and consider all the options of a strange case. Would definitely recommend.
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Laura Adiletta
I love this clinic. Been taking my dogs here for years (it used to be Mandel), and the techs and Dr. Smith are always enthusiastic, patient and remember us like were the only client they have. They arent 24/7, so after-hour emergencies have to go elsewhere (thankfully Ive never had one of those!), but I wont bring my pets anywhere else if I can help it.
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Hannah Cernava
they took such great care of my cat! very kind and made him feel at ease. you can tell everyone there loves what they do.
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Lamar Washington
Very good hospital my dog loves going there and the staff are very professional and knowledgeable, keep up the good work.
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P C
Ive been taking my ferrets here for about five years. The vets have always been knowledgeable and helpful.
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Matt Ritch
Friendly staff, easy to make appointments, dont try to overcharge for anything, explain everything well.
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Eileen Radigan
Very caring and friendly. Answered all my questions and saw my pet on the same day I contacted them.
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Josh VanderLeest
They put in time to answer questions, make our pet feel comfortable and they even accept rabbits!
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Shannon Reusser
The doctors are great. And so is the care they give. But they are very high priced
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Aaron Rapport
Wonderful veterinary offices. Everyone is friendly and they put your pet first.
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Noah Wheeler
Our dog loves it here. Wags his tail when he walks in.
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Leonid Kotkovskiy
Very good people. Professional and kind
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Pricilla Sparks
Wonderful wonderful wonderful
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Benjamin Altose
High quality vet services.