State Valley Dental
| Related: | moon valley eye care |
| Category: | Dental Clinic |
| Address: | 63 Graham Rd, Cuyahoga Falls, OH 44223, USA |
| Phone: | +1 330-920-8060 |
| Site: | dentistincuyahogafalls.com |
| Rating: | 3.1 |
| Working: | 9AM–5PM 10AM–7PM 9AM–5PM 9AM–5PM 9AM–5PM 8:30AM–2PM Closed |
Location
State Valley Dental: A Mixed Bag of Reviews
Services Offered
- Dental Clinic
Customer Reviews: A Spectrum of Experiences
Positive Reviews
Professional and Friendly Staff: One reviewer praised the professionalism and friendliness of Dr. Marino and her staff. They mentioned that the results were amazing and that the doctor provided as little pain as possible.
Quick and Efficient: Another reviewer was pleased with how quickly they were scheduled for an appointment and how efficiently their wisdom teeth were extracted by Dr. Schween.
Compassionate Care: A reviewer who had been suffering from complications after a procedure at another dental practice found relief at State Valley Dental. They praised the staff's compassion and the dentist's professionalism.
Negative Reviews
Questionable Practices: One reviewer claimed that Dr. Chung ruined three of their teeth with simple fillings and suggested unnecessary root canals. Another reviewer mentioned that their fillings fell out within months.
Poor Customer Service: Multiple reviewers mentioned that the staff, particularly at the front desk, were rude and unhelpful.
Long Wait Times: A reviewer mentioned that they were at the clinic for nearly three hours and that their appointment was incorrectly scheduled, delaying their treatment.
Mixed Opinions
Quality of Dental Work: While some reviewers praised the quality of dental work, others had negative experiences, ranging from unnecessary procedures to poorly done fillings.
Staff Behavior: The behavior of the staff received mixed reviews. While some found them to be professional and friendly, others described them as rude and unhelpful.
Scheduling and Wait Times: Reviews indicated varying experiences with scheduling and wait times. Some found the process efficient, while others faced long waits and scheduling issues.
Additional Notes
State Valley Dental is a dental clinic located in Cuyahoga Falls, Ohio. The clinic has a mixed bag of reviews, with some patients praising the professionalism and quality of care, while others have raised concerns about unnecessary procedures and poor customer service. The clinic offers a range of dental services but has a rating of 3.1, indicating room for improvement.
Photos 60
Reviews 12
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gina p
Dr. Marino is simply the most gracious Doctor I have ever had. Not only is she professional, friendly, and flexible, her staff is, as well. I have no qualms about going to this particular doctors office and here is why: the results are amazing, the doctor makes sure to provide as little pain as necessary, and the doctor gives you her undivided attention, listens, and follows through with exactly what was expected. I have tried botox and juvederm once before and did not like the results at all. I was very, very hesitant to try it again; however, a friend assured me that Dr. MARINO was the best! I absolutely could not agree more and I highly recommend this office, not only for the phenomenal results, but also for the friendly, professional care from the doctors and the entire staff. As for the actual results, I believe I was given 7-9 shots of botox on my forehead and 1 or 2 around the eyes where the smile lines are. They are now completely gone and I have never looked so radiant or awake in my life. My previous doctor, who performed the same treatment and who is well-known, did not leave me looking so natural or radiantly awake and I actually looked puffy, swollen, and fake. As against botox as I was, I even surprised myself as to how much I am now for it and I surprised my friends as to how strongly I recommend it now but only if performed by Dr. Marino. I trust her completely and she will definitely gain your trust. She is the best and I have never been more confident, thanks to her.
LI
Lianne Evanov
WORST DENTAL SERVICE EVER! If you value your teeth do not make an appointment with them! Everyone is completely rude and it seems like no one likes one another. A got a very bad vibe from the beginning. Dr. Chung ruined three of my teeth with simple fillings because they were "too busy" that day. I requested another dentists to work on me for the subsequent appointments. He suggested I get three root canals for the bad fillings. On the first root canal he broke a file off deep inside my tooth with no hope for removal. He didnt even tell me until my tooth was completely closed. Nor did he offer to pay for an endodontist to take a look, knowing full well that my insurance wouldnt cover it. One of the dentist also suggested my daughter get a filling for a cavity. We got a second opinion... she doesnt even have a cavity. All they care about is money and how many patients can be seen in an hour. They do not care about their patients at all! And I only gave one star because I had to!
LI
lilucille
I had to write this review for this office as it was a life saver literally for me. I had been having complications after a routine procedure done by another dental practice. I had seen two other dentist in the 6 months who were of no help to me in figuring out what turned out to be a fairly simple problem. I contacted this dental office in miserable pain, and loss of all hope for any help. They got me in within a day, and fixed my problem right away. As I said I visited other dental offices previously, who all were not helpful, rude, and no compasion. This office was totally a different experience for me. All the staff was very pleasant, friendly, helpful, and most of all compassionate. The dentist was extremely professional and very knowledgeable, and sensitive with me as I was a ball of anxiety and fear. They were all a true God send. THANK YOU STATE VALLEY DENTAL! I FINALLY FEEL GOOD AGAIN!
DO
Doug May
My mother had a horrible experience at State Valley Dental! BEWARE! She was convinced to have all of her teeth pulled for dentures which was not necessary and she completely regrets it. The dentist even told her that if she didnt get them all pulled at once she would never return! Can you imagine that! After repeated visits she was told that they are done with her and dont come back. She is completely miserable and hasnt been able to chew meat for 18 months now and probably never will again. Another dentist confirmed dentures didnt fit. She spent way too much money and now isnt in a position financially to get things fixed. Just a very sad story and clearly a dentist practice that has no interest in satisfying their customers.
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Christopher McGuire
I went here because they were one of the few that excepted my insurance. I was there for nearly 3 hours. They lost my insurance information that they had called me twice for. They had me scheduled for the wrong type of appointment so i wasnt even able to have my cavity filled. Then said the soonest appointment for the filling was 6 weeks away. Scheduler became rude and seemed mad at me when I told her that I have no idea what my schedule will be in 6 weeks. Unless you dont have an option, go somewhere else!
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Rick Bonath
Dr. Chung was awesome. He fixed my molar (root canal) and crowned it in the same day. Very nice, a man of few words but hes compassionate and a wonderful dentist. Customer for life. The hygienist was amazing too, walking me through every step. The Doctor numbed me painlessly, I was so scared about that big needle but in the end, no pain, professional work and a FANTASTIC experience. The staff were outstanding. Cannot give enough thanks to ALL of these people.
AN
Angi Marie
This place is a little pot of misery... I dont know what full moon they all got hired on but (nearly) everyone sitting at the front desk are snotty little trolls. The dentists are fairly rude/cold, which i dont care so much about as long as they get the job done, they do, but its a little rough. The only saving grace are the dental assistants. From my experience theyve all been really nice.
AN
Anna-Jeannine Herman
They got me scheduled quickly, and I had an excellent experience with Dr. Schween, who extracted all 4 of my wisdom teeth, today. The doctor was *very* kind and caring (Im not ashamed to admit that I was a little bit scared!) The whole shebang took less than an hour. When he said "were done," I literally didnt believe him! Thank you so much, to the entire team at State Valley Dental!
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A Private User
I had a root canal and fillings done here and all the fillings fell out within months. This caused holes where food would build up constantly. I had tooth pics with me everywhere I went. Within a year the teeth started breaking in half because harder things would get inside them and pry them apart. Now my mouth is worse off then it would have been not going at all.
B
B Joyce
My husband and I have both had extensive dental treatment with State Valley Dental. We are both very happy with our results. The team has extensive up-to-date knowledge, pristine facility, reasonable prices and excellent customer service. We would recommend them for the best care to all our family and friends.
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Silvia Ingaroca
Horrible experience at this place. Dr. Chung ruined my tooth. He didnt fix it right. After a follow up he didnt even care that Im not able to chew using that tooth anymore. He has poor social skills. He does not explain anything about my tooth. Never again!
RO
Ron Harris
Big "THANK YOU" to Dr. Waked for taking such good care of my family and I. Kind and caring. A great dentist, and a wonderful person. Also, thank you Tiffany and Lisa. Youre both amazing. Ron Harris
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