Community Veterinary Center

470 State Hwy 99 N, Eugene, OR 97402, USA

Category:	Veterinarian
Address:	470 State Hwy 99 N, Eugene, OR 97402, USA
Phone:	+1 541-636-3324
Site:	communityvet.org
Rating:	4

Location

Photos 9

Reviews 13

Cecily Williams

I had the worst experience in my life in my time of need ! My 9 yr old pittie Teve has mammory tumor that has fluid around it and needs sugery that cost anywhere from $800 to $1200 that are family cant afford .My vet gave me the cvc number because they have helped with payments before at my vet office , so I gave them a call ! When I called I was met with such disrespect they were very rude and said we cant even schedual and appointment and hung the phone up on me . I called back and asked to talk to someone else and the vet tec got on the phone and was ruder than the last person I talked too , and said there was no one else to talk to about how was being treated ! I called my vet balling and just so happen she new the head of the board Deana Larson and she called me back appalled on how or why I was treated such way . She told me they just got some funding they would take blood work to make sure Teve my dog could have surgury then they would pay for another vet to do the surgury ! She said she would call me right back with an appointment well I didnt hear from her for a week after calling twice she finally answered to tell me sorry they cant help after telling me they could ! My dog Teve is everything to me and my 4 childeren! I am a widow and dont have much money but love her so and It hurt so bad to be treated that way in a time of need and then told it will be okay and they will pay then never mind just a big slap in the face ! Just wanted to tell my story of what a horribale experience it was and there modo is caring compation NOT !!!!!

Sarah Kate

I tried calling the Community Veterinary Center - they dont answer their phone in person ever. I left voice mails twice. They returned one call - I was on the phone at that moment but called back within several seconds, no more than 30 seconds. Got their voice mail again. No return call the second time. They do not post hours of their clinic on the website. How is someone supposed to get help for their sick animal if theres no information who to call, when to call to talk to someone, they dont return calls, and they dont show when (if ever) they are open? I also contacted the ProBone-O people who use the CVC for clinics, to find out if they knew anything about how to get help for your pet from them. (ProBone-O is only for pets of the homeless BTW, Im not homeless was just hoping for information so I could get some kind of help). The ProBoneO people were super rude. Ya know, if you want to set yourself up as a charitable organization maybe you should be a little compassionate and accessible for people who are desperate for help? To, um, maybe fulfill your mission, that would be the stated mission that allowed you to get a 501(c)(3) IRS designation as a charity?? How about actually ACTING charitable???

Sara C.

Really disappointed! I called and left a message, received a return call a week and a half later(yesterday). The woman I spoke to was RUDE! I took my dog there last year and the staff was nice. I made an appointment because my dogs hip is out of joint!!! She said "well, we cant see him for 3 weeks." She asked how much money I made, which is zero right now. I offered her my bank statement with a branch managers signature. She said well, youre not on food stamps so how do I know if youre broke! WOW, nasty attitude. She was AWFUL! I will NOT go on food stamps until its a complete and last resort! If you treat people like this then youre treating our pets like this!

Sorccia Forrester

I take my pets here all the time now and recommend this place to everyone. the staff is kind and well managed. there were considerate of me and my pets needs and listened to all of my concerns. they were able to help me with multiple animals at once (i have 4 cats), all in a professional and friendly manner with reasonable prices! It is the first place that I have been where people seemed to care about my low income situation and my animals care. I will be continuing services there for all the vaccinations and needs of my pets. I know they are in good hands here.

stevenmatthewbraun

These folks were absolutely great! Seriously. They were VERY fair with our cost, worked with us on every level from income based fees to advising us were to get the least expensive treatment. On top of their willingness to work financially, they solved the problem where another vet did not. They listened to us, really explained the issue and our options, were careful with our dog and asked for permission to give him a treat. Everyone: the vet, vet tech and administrative staff were fantastic. This is a wonderful organization

Donna Kurz

Wow, these people were great. The two vet techs that tended our Cammie were absolutely the kindness most skilled techs. They were warm, caring and very knowledgeable. Other vets wanted way too much money, this was reasonable for our limited budget. I recommend this place to anyone who qualifies as low income. You can not find a better place. Those of you who can donate to this clinic, please do, they do great work!

carly young

This clinic provides an amazing service to low income people and their pets. You have to leave your name and number, and they will get back to you. Its not an emergency vet, or a same day service. It is affordable care. Ive been in more than once with my dog and left happy with prescriptions in hand. Many hard working volunteers and donations go into making this clinic work.

Debbie Fetsch

Outstanding Veterinary Clinic!!! I love the doctors, and all the people who work there. Customer Service there is wonderful. All my animals get great services and always love.

Madelyn McCamey

The staff is good. Prices are so comforting, affordable. I trust the doctors. Area/parking lot can be worrisome. Dont forget to lock your car .

Crystal C

They were very understanding to putting my gma 17 year old little pup down. Gave me time with him.

Bobbie Ingersoll

Compassionate and capable staff. So grateful they exist!

tina stanfa

Love this place took good care of my dog

rose vandecar

Best care for my fur baby ever