UPMC Passavant Hospital - McCandless

Reviews 12

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Dan Coleman

Back in June of 1996 i was an ASSISTANT COACH of my Sons Little League Baseball Team when i suffered a HEART ATTACK after we WON a Thriller. I was WALKING up a STEEP HILL & it was a HUMID DAY to boot. 1 of the Boys Mother was a Nurse at PASSAVANT HOSPITAL & she decided to have me DRIVEN there. She called UPMC to let them know that we were on our way in. The ER was SET & WAITING for me to Come In. I wasnt there long bc my INSURANCE COMPANY didnt COVER any of the charges, but THE STAFF AT UPMC PASSAVANT went out of their way to HELP ME. I had BC-BS at that time, NOT the UPMC Coverage that i have today. But the ER Staff Contacted the Air-Resue Team at AGH on the NORTH SIDE & they had me LIFE-FLIGHTED to AGH for my care. Another PROBLEM was that MY Drs WERENT affiliated w/ UPMC. But i STILL FEEL that Im ALIVE TODAY bc of the GREAT CARE that i received at "UPMC PASSAVANT HOSPITAL" in the NORTH HILLS. I THANK GOD FOR THEM EVEN TODAY BC OF THEIR DEDICATION TO THEIR JOB & THE PRESERVATION OF LIFE.

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Patrese Kirsch

I have never been more compelled to write a review in my life. Last week my mom was admitted for a scheduled Ablation surgery. From the time she was registered by the admission staff to the moment she was released to us from the curbside, my mom and my entire family were treated... like family. Dr. Sandeep Jain and the entire Cardiac team (Whitney, Maria, Amanda, Lauren, I can not remember them all, but they were ALL incredibly amazing.) Their knowledge, team work, communication, care and passion were so obvious and refreshing. I work at UCLA Health, and we pride ourselves on the patient experience (CI-CARE). It was fantastic and refreshing to know that my mom is able to receive that level of care in Pennsylvania. THANK YOU UPMC Passavant Cardiac Team (Including the Cardiac ICU team) for taking such great care of my momma and for making us all feel at ease with the level of care she was receiving at all times. XOXOXO

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PCC PrettyCoolChick

Worst hospital ever. I took my fiance here who was badly injured with a deep wound below his knee. First off the nurse was a joke and did not give no good bed side manner whatsoever. In fact this nurse who is supposed to be a professional was making fun of my fiance. You are not supposed to treat patients like that no matter how unruly they are. Then on top of that they just clean the cut out and let him go. Didnt give him any pain killers let alone antibiotics. The wound got severally infected and we had to go to the hospital again. But this time.. I used my head and took him to a better hospital. Save your time and go to West Penn if you could. They know what their doing and will treat you the way you should be treated. STAY AWAY FROM THIS HOSPITAL!!

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Sandra Jennings

UPMC-Passavant treated me well; especially the wonderful team on the 5th floor. The care and follow up from all the different doctors treating me made my stay less stressful, and answered my million questions. When I was admitted, there was a small card in my room stating "Your room was professionally cleaned by..." This was from the cleaning people (Annie) (Environmental Services). Everyday someone was cleaning my room with a smile, good attitude and professional. Today, they brought me flowers! I know this is a small thing, but it made me smile. I would have given 5 stars, but was in the ER over 6 hours,, before being admitted. Dr Shapiro was great, but one nurse was rude, disinterested and continually on her cell phone.

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Cheryl R

This is the worst hospital ever! If one of your loved ones needs to be in a hospital make sure it is anywhere but here! The only thing they have time for are their computers! They leave patients, who can not take care of themselves, alone for 5+ hours not even taking vitals. They do not respond to the call buttons for over 30+ minutes and then tell you they were busy. The doctors wont call you and tell you what is going on. After leaving 3 messages with the hospital for the doctors to call, we finally started calling the doctors offices. This hospital is a horrible place. Do not go there and make sure you dont let your loved ones go there.

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Ashley Bodish

I am very displeased !! My mother in law was in there for breathing problems and blockage going towards her heart and they let her lay in her own urine for 3 hours ! She kept ringing for them and no one came to clean her up after she kept telling them what she needed ! She asked for a sponge bath and they barely cleaned her up ! She came home today still not clean and very sore and raw I am shaking my head in disbelief! Even butler does a better job and thats not saying much !

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andrew erickson

ER staff was nowhere to be found when I took my wife in. Waiting room had 3 people in it, so not like it was busy. After 25 minutes they took her back. I waited with our kids for an.hour. No one at desk for 48 minutes, so I called ER and the phone rang for 3 minutes before someone picked up and acted totally annoyed that I needed an update in order to know what I should do with our 4 children who are here with me at 1148 pm. Not impressed. Shouldve gone to upmc mercy

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Cherie McCoy

The stuff was rude and didnt explain stuff to us ... Never told me and my fiance who had back surgery that you had to call down to caffateria to get food brought up to him then surgery was at 1 didnt happen till 2:00 then it was 9 pm when we got to see him then he didnt get to eat till 8 pm.. Never kept us posted like they said ... Wasnt organize at all ... Just not happy will never go back or recommend it either .. We were treated bad

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Joe Myers

If you truly have an emergency, go somewhere, ANYWHERE else! Ive heard it called UPMC "Passaway" before. I now know why. Longest wait in ER... EVER!!!! And for no reason. Originally there was no one in the waiting room.... it is now full because they take like 1 patient a hour. The only pro is that it is clean. Would probably be a decent place if it wasnt for the the incredibly long wait.

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Rina Edwards

I received great care from the nursing staff and the doctors UNTIL I was being wheeled out of the hospital and I slipped getting out of the wheelchair, slid under the car and broke my foot. I never received any sort of apology from the hospital nor did they ever call to check on me or offer to reimbursement for my co-pays at the orthopedists office. Rina Edwards

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Eileen Spencer

My family and I were extremely please with the care that my mom received, after breaking her hip and requiring surgery! Kudos to the attentive and supportive nurses and other staff members. The surgical team did their best to fit her in for surgery and seem to have done an excellent job.The social worker provided a seamless transfer to rehab.

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tammy smith

I had a major operation on July 27th and I must say I had the best experience I think anyone could expect. Everyone involved in my care for my 5 day stay were amazing. Super helpful and kind. I couldnt ask for better people to place my care with. I would recommend all UPMC hospitals to anyone. Thanks so much for the fabulous care.

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