Parkland Hospital

Reviews 3

EL

Eli Bello

Not a good place for a high risk pregnancy. Or pregnancy in general after what weve learned. This is a teaching hospital and county owned. Medicare and non payers will be here. Most so called docs are rather textbook in their approach and are confused when their diagnosis just doesnt fit with your symptoms, in our case lack there of. Some are offended when we asked questions as if to say how dare you challenge my diagnosis. Too many docs for one delivery (we saw a total of 13 in 2 days). Docs here will certainly miss warning signs of a high risk birth, mitigating risk factors are not all taken into account. If youre not a doctor or think like one, talk to someone about risks involved so you will know what to expect (labor complications, infections, birth defects and other complications relating to birth and neonatal care). You may not know what to ask, which is fine, it is the doctors duty to inform you of such risks. If you knew what questions to ask and steps to take youd be as good as any doc. Most of us dont so we rely on Drs expertise. You will not find that expertise here (these are students, there is confusion, poor communication, and never a straight answer to anything). A real doctor does not get stuck at a place like Parkland. You ask a doc a question and the normal response is "I dont know" The visit was rather traumatic and way too many docs with their opinions. There was just little consistency or competence during our stay. Example: Baby tested positive for mrsa, we were told it could have come from anywhere. Well, we know it comes from a hospital. Our child was 6 weeks old when we were told of the news and a doc accompanied with nurse said mrsa could have come from anywhere, even the moms vagina. The hospital tests for mrsa every week, it obviously didnt come from the mother. They still didnt believe me and tried to convince us it could have come from anywhere OTHER than the hospital. The docs and nurses argued with me until I called for the NICU doc. Without a hitch Dr Kakilaya says "It absolutely came from the hospital." It was pretty embarrassing for the staff to be overridden by logic and a superior. Turns out the lab made a mistake, there was never any mrsa. We dressed up in hazmat suits to hold our baby for a week over this. We were told we have preeclampsia. It was gestational high blood pressure. Rather than fight with them, wed just walk out of clinic since they wanted to keep us for observation. Theyd get so angry that wed leave and we had to remind them, were fine. The docs were wrong, but they dont want to hear that. Mom is 100% healthy, no high blood pressure and despite what all the docs said about her needing medication long term to rest of her life, we got off the high blood meds a week after birth. They were pissed but its hard to argue 110 over 65. They had no answer, we did the whole time. Most of our docs just did not listen to logic much less to us, the patient. We come to realize most people dont question a doc. We knew these docs were not reading their reports. From claims our baby had Zika to MRSA infection, these docs were winging it. Had no answers. But had text book remedies for what they suspect we have might have. Although most people will survive misdiagnoses, we chose not to go down the lab rat path (which we felt like the whole time there). Docs would have created a medical mess with more missed diagnoses if we let them. Too many docs wanting to study a high risk pregnancy.... this was just awful. Dr Spoontz, fail Dr Hill, fail Dr Wells, epic fail Dr Ortigoza, fail Dr Michael, decent Dr Kakilaya, excellent Remaining docs, eh NICU nurses, great job Overall, first class equipment and facilities with second rate docs (great nurses though). Risky births need to go to Baylor or Dell or a real hospital first. Dont chance your kid here if you can avoid it. For normal pregnancies, youre fine. One star here for poor overall performance.

MI

Miss. Corey E. L. Bell

Im used to the wait time at Parkland hospital, and really didnt mind it because I was told that Parkland is one of the best hospitals, so its worth the wait to get the correct diagnosis. Ive only been to Parkland as a patient a few times, until a almost two years ago. . I was surprised with how the PHP plan charge me a copay with every PMR clinic out patient visit, that I didnt complain about, except the inquiries on my credit report every PMR schedule clinic visit. The assigned resident doctor Ragisha Gopalakrishnan is mean, unprofessional, didnt resolve my upper abdomen pain, I had to go another hospital ER , had ultrasound and they informed me I needed my gallbladder removed in June 2014. After showing results to Dr. Ragisha she was rude toned and talked down to me and so did some of the administration staff. Dr. Ragisha told me to buy over the counter Probiotics and wouldnt refer me to a surgeon. I finally went to urgent care and they informed it was an infection, and asked if I wanted to go ER for more testing and prescribed medication for the infection. When I went to ER, the ER doctor Shah was rude tone too and didnt prescribed the urgent care doctors orders. After, going home and calling back forth to administration staff, previous ER diagnosed hospital, I went to PMR and saw Dr. Ragishas peer Dr. Enrique Alessandro who stated its an infection whatever he prescribed the pain and swelling went away, just wasnt a long enough treatment. I also saw Dr. Robbins in the surgery clinic that stated I probably didnt need the surgery its something else. I had my gallbladder removed August 18th, 2014. I had to go Baylor of carrollton after surgery because of same stomach pain and same bowl movement problems. I was also seen in the Brain Injury clinic Dr. Watkins assisted me for post concussive syndrome. Ive seen gastronologist in Flower Mound for few months, no help. Ive seen a gynecologist in Flower Mound who stated he only had one good eye. Ive recently was a patient at Baylor of Carrollton community clinic and was seen by a nurse practioner that diagnosed peptic ulcer in stomach and prescribed medication and then last week informed me after mri of pelvis I need a biospy of bilateral ovaries testing if malignant or benign cyst fiborama for ovarian cancer. Unfortunately, no gynecologist specialist signed up for clinic program in Carrollton, Texas and I have to go to Parkland. Its a medical hate crime. Theres soo much more thats happened. I just didnt type it out. All of sudden they need referrals, etc. Meanwhile, I am in pain, dont wont to die because of the color of my skin or whatever the prejudice is towards me. My life matters.

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ツ Glitch

I would like to note that, first of all, I am very aware of the wait you must go through at Parkland. Secondly, I am also aware that the hospital cannot control the actions of every person that walks in. When I went to Parkland, I was having extreme pain in my upper right abdomen. I had previously had gallstones, and I had to have my gallbladder removed. It was not phantom pain, however, as it was deadly sharp pains lasting more than 48 hours at a constant rate. I was very worried it was my liver or kidneys, but as I dont have insurance, I had to go to Parkland. I was seen by the nurses for a vital sign check, blood withdrawal, and blood lab results within the first hour. For 9 hours after, I sat there, in increasing pain, for a doctor to see me. I was exhausted, continuously expressed my pain to the nurses in the front, and asked for some sort of clue when I would be seen. What I got instead was nurses and staff being incredibly rude to me. I asked at one point in time to please right something on my file that states that Im in incredible pain, would rate it about an 8, and inquired about how long they would estimate a doctor will call me back. This very, very rude woman blatantly said, "No. Now go sit down and wait." I asked, "I have been here for 10 hours. Will a doctor see me soon?" "I said no. I also said go sit down." At that point, I threw my hands in the air- metaphorically - and asked the reception asking for a doctors note or some kind of paperwork I could use to give to work. The very rude lady in the front laughed at me, said "I am not a doctor, sweetie, so I will not be writing that." I got a little irritated and asked if I would have to pay for the poor service I was given, due to having had lab works. She responded with, "I just asked if you saw a doctor, and you said no, sweetie. If you didnt see a doctor like you claim you didnt, you wont be billed. But let me have your last name so I can make sure you have not actually talked to one." Excuse me?! Im still in a lot of pain, but I refuse to go back to that place. If you are in a slight enough pain to wait until your pain develops into a disease or syndrome, go to Parkland. If you want kind workers, decent treatment, or any sort of respect as a person, avoid it at all costs. Im sure the doctor would have made up for the whole experience, based on other reviews about how well they handled situations, but 10 hours with nothing but rude staff?! I couldnt stay a minute longer. I wish I could rate a 0.