Baylor Scott & White Family Medicine Keller

620 S Main St #240, Keller, TX 76248, USA

Category:	Family Practice Physician
Address:	620 S Main St #240, Keller, TX 76248, USA
Phone:	+1 817-753-6888
Site:	kellerfamilydoctors.com
Rating:	3.2
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 5

Reviews 14

Paul Hallman

I felt more like a number than a patient. My family has recently started going here so I decided I would too. I called and made an appointment for a physical weeks earlier. I was due to arrive a few minutes prior to my appointment but unfortunately due to rainy weather and traffic the day of my appointment, I was running a little late. I did call to let them know. When I showed up, it was exactly 11 min past my appointment. I apologized for my tardiness a let them know my plight to get there. Instead of being sympathetic to the fact I havent eaten all day, I drove 30+ min across town in a down pour, and sat in a traffic jam, the receptionist simply turned to me and said "we have a strick policy for new patients that if they are not here within 10 min. of their appointment well have to reschedule". Granted, this review may come off as a disgruntle person who is just upset that he missed his appointment but that is not the case. They did not ask how I was or "Im sorry to hear that" or "give me a second to check if we can still do something". It was very cold. A little bit of sympathy would have gone along way. Whether I am a new patient or existing one should not matter. I am a patient needing to see the doctor. I am not sure where "Family" fits into their business name!

Will Dujka

This place is terrible!!!! Do yourself a favor and stay far away. The will keep you sick so they have return business. They wont treat your problem and will treat you like youre an idiot and not worthy of their time even though youre paying a insane amount of money to be there. The girls at the front desk here are extremely rude and the medical care is terrible. I walked in to take care of a bill and after standing in front of the desk for a very long time someone finally asked if they could help me. I said I need to pay a bill that was for services 8 months ago that I just received a bill for. The fat white girl at the desk who was to busy playing with her computer told me to sit down and someone would be with me. Normal request, but I had been standing there for 10 mins before she even acknowledged that I was there so I said Im good right here. She then jumped up and ordered me to sit down and Im not really good at taking orders from fat people who dont want to do there job considering I put my life on the line for her in Iraq. Long story short they still cant figure out my stomach problem and the bill they sent me from 8 months ago cant be paid in the office because the staff is incompetent. This place is absolutely terrible.

C Worden

I see Dr. Bah here. I like her. She takes the time to listen to you rather than just rushing through the appointment. But the office in general (like most doctors offices) is a business and the patients are just numbers. I called with an injury and they had an appointment a week out. Ive called other times and couldnt get an appointment for 2-3 days. They are so overbooked. But other offices are generally the same. I guess the new healthcare model is that you see your doctor when you go for your well check and if something else happens, thats what urgent care facilities are for.

Pawan Sharma

Dr. Bah is an EXCELLENT doctor! Ive moved my whole family over to that clinic because of 2 main reasons: they take excellent care of their patients; and they have a good idea about what is going on with the members of the family and can thus provide a much better level of care! I know Dr. Bah is extremely busy with a growing number of patients, but if you can get in to see her for your healthcare needs, I would highly recommend it.

R. S.

Dr Taki is forcing me to come see him before he will refill an asthma medication I have used all my life I feel this office is nickel and dime me out of money. I probably have seen him at least half of dozen times the beginning part of the year and now I cant get my prescription filled.

A Private User

Staff and Doctors seem uncaring and rude. I have seen both doctors and each time I have went here they have done absolutely nothing regarding my condition. The environment is not pleasant either. This place is terrible and I strongly advise against going here.

Edward DeLeon

Im very disappointed in this Dr. I have been going to him for over 9 years and when trying to schedule a appointment I was told I was dismissed from the practice. I never received a letter and the office cant even tell me why they let me go.

Heather Archer

Medical assistants make the doctors look incompetent went today for an infection they never sent antibiotic over to be filled this is the 3rd time they have messed with prescriptions

Daniel Mastro

Dr. Bah solved my stomach problems after years of having them and going to different doctors. I travel here from Decatur because i refuse to see anyone else.

Kay Chesser

I have had the best service from Dr. Theresa Le. She listens to you carefully, doesnt rush you & does what is necessary. Shes great as far as Im concerned.

A Private User

Fantastic service. First doctor to get the diagnosis right. Great nurses, great front staff, great doctors. This group is our new family doctor.

Maia O

The nursing staff and doctors here are excellent. Weve only had good experiences at this clinic.

Bruce James

The doctors may be ok but the billing is horrible.

Matt Reed

Great Service.