Town East-Galloway Animal Clinic

Reviews 8

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Linda Hensen

A few years back my dog, Izzy, decided it would be a good idea to jump through a closed window to get to a dog walking on the other side. The crash of glass woke me up, and I came downstairs to trails and puddles of blood all over the floor. A large shard of glass had stabbed her in the chest. Warm sticky blood flooded from her body, and I knew there was no way she would survive. After a few moments of panic, we loaded her up into the car, and drove her to the nearest vet (the one I had always used up to that point). Once we got there, we found out that the Doctor was not in yet (and wouldnt be for another hour), and the technicians suggested trying Town-East Galloway Animal Clinic. When we arrived, they immediately took her to the back and began her life saving treatment. She had to undergo immediate surgery and blood transfusion (from such a loss of blood). They called me at home and gave me regular updates on her condition throughout the day. The second day, I was able to go see her. She was drugged up and hooked up to IVs, but she was alive. The third day, I was able to take her home. She was jumping up and excited, and youd never know she was injured if she hadnt had bandages on her chest and legs (also cut up, but not nearly as serious). She had a drain put in and I had come back after a few weeks for the removal of sutures. Now, a few years later, her scars are healed perfectly, and youd never know she went through such an ordeal. Ever since this incident, Town-East Galloway Animal Clinic has been my vet. I have gone to them for numerous reasons, including shots, heartworm tests, and a few times that she was sick. The staff is incredibly helpful. They will sit and answer 1000 questions about anything you dont understand. They are patient and kind, and you can tell they REALLY love animals. The price is right as well. It is on the lower side of cost, and they dont push things you dont need. I cant recommend this place enough, they saved my baby girl.

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Anita Hussain

My Katie dog was ten years old, diabetic, blind. We took her during the night to an emergency clinic because she was crying out and couldnt settle down. She also had a huge place on her back where she had scraped it on a concrete bench. Her arthritis was getting worse. She had 105 temp. They kept taking her to a back room for everything. We were so uncomfortable there. We asked them to give her a pain injection, and we took her home. In the morning I called TE Galloway. They told me to come on over. They took us to a room that looked like a home. Dog bed, treats etc. Katie was treated like the princess that she was, and there on the doggy bed she went to the Rainbow Bridge. Two days later I got a call that her ashes were ready to be picked up. I received a beautiful cedar box with her name on it. A ceramic paw print of Katies paw and a copy of the Rainbow Bridge poem. They went out of their way to make this difficult time so much easier. My heartfelt thanks to everyone at TE Galloway!

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Matilda Lerma

I went to Town East Galloway Animal Clinic on Friday due to my dog being extremely sick, I didnt know what was wrong with her as soon as I got there they took her back and ran some test on her and found that she had Parvo they were really sweet and helpful they gave me 2 treatment plans to cure her one was to leave her there and the other was at home care which was very inexpensive, I decided to take care of her at home and give her all the meds she needed, now she is feeling so good I was really afraid she was going to die because parvo is terminal for most dogs....And I received a follow up call and that was nice. But Im so glad I took Roxy there otherwise she might of not made it. Thanks for all your help...Words cant explain how thankful I am.

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Susan Hinson

Worst ever! This is the worst Clinic I have ever taken my animals to - they mixed up the test and ended up having to treat both dogs instead of one, charged for nails to be clipped and they werent clipped, charged 4x as much as I was told for a teeth cleaning for one dog - then called to come get the second dog when only half through with teeth cleaning and sent home without any medicate for infection and now my dog is sick to say NOTHING for the rudeness of the so called doctor who cleaned the first dogs teeth. The Owners are sick and not taking charge of what is going on -- sympathetic but my dogs are suffering and they need to return half the money paid for the teeth cleaning which was almost $800!

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Nora Roxy

Average animal clinic with normal high prices. Doctors are very professional. Receptionists are not very helpful and professional. I had appointment at 9:30am. Came there at 9:15am and somehow 5 people already were there and all in front of me... How this could happen? So I only could see my vet at 10:15 - whats the point for appointments? Charged me for something I dont need and when I asked to return money they said they couldnt and credit would be given next my visit. My next visit credit already expired... Again vets are very good doctors but receptionists should be trained better as they unfortunately create the image of the clinic.

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Brian Wheeler

I have been going here for over 7 years. My last couple of visits. I have not recieved the care i expected. The staff is freindly, the place is clean. I just didnt get the care i felt my cat should of recieved. I am rewriting my review because my first was a little harsh. They called me, and tried to make things right. They are good people and are willing to listen if you have a problem. I have found the awsome vet named Dr. Josh who used to work there, and has his own practice. I will be going to him, but i wouldnt hesitate to go back in emergencies because they are closer to me and have always been there when needed.

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Rachel Martin

I love this clinic, they are friendly to you and your pets. You go in and your pet is treated like a patient instead of just a number on their to do list. They have treats of all kinds for your pet to make them feel a little less scared. Both of my dogs were scared going in the first time but by the time we left they were wagging their tails and licking the vet and staff. I recommend this clinic to all pet owners who need a caring, knowledgeable and friendly vet to take their furry family members to!

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Wendy Esquivel

A couple of months ago I took my dog to the clinic because of a skin problem. Sadly the doctor didnt know what was it. He gave my dog some very expensive medicines that didnt heal him, because once the treatment was over he got sick with the same problem. I didnt take him back because it was way too much what I paid. Yes, they are expensive. Definitely I need to look for another clinic.

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