Methodist Richardson Medical Center

Reviews 3

JA

Jamie Eucker

On Friday morning, about 4am I took my fiance to this ER because he was having severe kidney/stomach pains that was very unbearable. He told them it felt kind of like having kidney stones which he has had 7 times but he was not having all the exact symptoms. They put us into a room, asked us some questions and made the diagnosis of him having a kidney stone by what my fiance told them. They refused to do a CT scan (they said it was not needed and they dont do it there) to make sure that was the problem, doped him up and sent him home with prescriptions relating to kidney stones. The doctor, Dr. Garrett was an absolute joke. He is the worst doctor I have ever seen or had the pleasure of meeting. He also assumed it was a kidney stone his exact words actually was "of it looks like a duck, walks like a duck and quack like a duck, its a duck!" Am I a freaking animal, seriously??? He saw my fiance 2 times for less than 2 mins a piece(yes I did time it). My fiance showed him that he had swelling in his back left side where he was having a lot of pain and he proceeded to push on it very hard to where my fiance almost went to his knees, and said nothing was wrong and walked out. Is this really how a patient in pain should be treated??? I dont think so but they sure get paid for misdiagnosis!!! The nurses we no better at all!! When we asked if they knew for sure if it was a kidney stone they said no but the symptoms are there. They sent us home bc the doctors was more concerned about his end of shift and they sent us home at about 7am. That night my fiance was doubled over in extreme pain. I had to drive him to another ER Saturday am at 6 and they were THE BEST people who took the time to help us find out what was wrong( PLANO MEDICAL CENTER!) it was NOT a kidney stone!!! We had gotten the wrong information and prescriptions from Methodist Richardson! I will not ever go back to this place and I will tell everyone I know they are better off going somewhere else for professional, medical services. My fiance is the 3rd person I know that has been misdiagnosed by this same hospital. What would they have done of this was very life threatening and someone died from the result? Of course they will still get paid for their misdiagnosed but who is gonna pay my fiance for his pain and suffering? We will be contacting our insurance and letting them know what happened and let them decide if this is worth a penny at all. In my opinion none of them should get paid!!! Just like in the real world, if we do our jobs wrong dont we get reprimanded, shouldnt it be the same in the medical field especially when ppl lives depend on it?? Please do your research before you come here!!!!

JO

Jo Reikowsky

On September 15th my husband and I arrived for a scheduled induction. As it so happens, my water broke before we could start the induction so it was lucky we were there. The delivery room and nurses were amazing. Everything seemed to be going swimmingly and our daughter was born 3 hours later. Then it got bad. Once we were moved to recovery everything changed. The room was small and dirty - nothing like what had been advertised online. We were next to the nurses station at the end of the hall, right next to a construction zone. Thats right, my recovery was accompanied by the constant song of jackhammers and power tools. These guys didnt stop till around midnight and resumed at 6 am. Then when the construction stopped all you could hear were the nurses at the nurses station all night long. Now we cant control construction, and that is not a reason for one star, what followed with the nurses though is. The next day my friend came up from out of town to visit and see the new baby. My mother and husband where also there. After some visiting time we decided to go down and grab some Starbucks. Leaving my sleeping daughter with grandma and hubby my friend and I started down the hall. That is when the charge nurse stopped me. She rudely asked where I thought I was going. I smiled and told her that we were going down to the lobby to look at the gift shop and get some Starbucks. She said no. I was startled but thought it was a misunderstanding and explained that the baby was with her father, grandmother, and siblings. She again said no I could not leave. I asked why and she said it is policy. I asked to see this policy, and she became even ruder saying she doesnt have to show me. She then continued to say that if I left that hallway she would call security, put me down as leaving against medical advice, and call cps to get my baby. I was flabbergasted. I have never been told after any of my births I could not leave the recovery ward. I became very upset and returned to my room, my prison I suppose. After crying uncontrollably I decided it was time to get out of this dirty noisy prison. I let the nurse know I was ready to be discharged as soon as I was allowed. I refused any medication offered for fear it would extend my time in that place. And after the incident the nurse staff was extremely cold and rude. Its been almost a year now and this still upsets me. The first 2 days after my daughters birth were miserable, and I can never get those back.

AB

Abbigail Lenart

1 star for the ER a bold 1 star would give 0 if I could. I was brought in by ambulance for shortness of breath and chest pain. My heart rate was going well over 170 and my BP was high. Once brought to the hospital the nurse kept demanding me to tell her what was wrong demanding me in such a rude manner as I was crying because I was scared I was so scared I was dying I couldnt breath. Ive never experienced something so bad happen to myself. Well after I was able to tell her I was then checked out I kept telling them every single thing I was experiencing onset headach my whole right side went numb and then my whole body I couldnt lift any body parts and my fingers were stuck in the same position I couldnt move them my heart rate kept skyrocketing I just kept getting worse. I kept telling them what was happening and I got a okay. I was then left alone in my room with my nurse call button over on the wall hooked up to where I couldnt get it. I then needed to use the restroom but I couldnt walk because again I was numb so I attempted to use a bed pan. She brought one in the room and left never helped just left. I was in my room crying because I knew I couldnt do it alone I couldnt lift up. She finally came back in and I told her I needed her help then she got a attitude I missed the bed pan went on the bed and she used a cloth to cover it up took my blankets and never returned with new ones. She told me I had to call and make sure I had a ride home before she could give me my medication and I told her I couldnt open my bag or get my phone because of my hands she said she couldnt use my phone for me and watched me struggle to try to get it out and walked away to come back 10 min later to see me still struggling. The monitor kept going off as my heart rate was beyond high for me a 22 year old and nobody came in to check in on me they were all sitting at their desk when my fiancé arrived and just talking. They said it was my anxiety and sent me home. Never in my life have I ever had that bad of anxiety that I cant control it and never in my life have I been treated the way I was. I will be going to another ER as I still have shortness of breath along with the numbing but never again will I EVER return here. Contacting my insurance company now.