Value Vet Animal Clinic

Reviews 3

MI

Michelle Toups

PLEASE DO NOT TAKE YOUR PET HERE! Brought my dog in on a Tuesday because she was displaying respiratory distress. I was crying and advised i thought my dog was dying from congestive heart failure. This was a new vet, seems ownership has changed. Previous vet was kind and caring, obviously loved all animals. This new owner is out to get money and I see absolutely ZERO value now in this vet. The Vet listened to my dogs heart and lungs and said "I dont hear anything wrong with hear heart and her lungs do not sound funny to me" He did blood work on my dog said she had a blood infection, but could not identify from what when i asked. When he told me he was going to give me antibiotics for the infection, asked if we should have an X-ray done or something like that he said "oh let me get you an estimate for that". since he said she had an infection and to give her antibiotics to see how she reacted, i though best to hold off until we see how she reacted to the antibiotics and he did say "it is up to you if you want to get it done or not"; however I was the one who mentioned it and thought that was odd. Another tip off he is out for money is he wanted to get my dogs nails clipped because she had arthritis and said it would help with the pain. Look, this was not why my dog was panting, nor was the 1 point level increase on her thyroid, when he said she had hyper thyroid after receiving blood work. He kept her for about an hour and put her on an IV to Re-dehydrated her. He said she was very dehydrated and we needed to make sure she kept hydrated, he gave us antibiotics, pain meds and thyroid pills, and sent me and my dog home. The vet said if she did not get better in 2-3 days bring her back. The very next day, my dog was panting worse, i took her to the emergency veteran clinic in Lynnwood. Upon arrival they rushed her back to triage, after a short time she passed away from cardiac arrest. They said she had cancer in her chest so bad she had no lung tissue left and her heart was being squeezed. I asked the vet if she saw this dog in a non-emergancy situation panting and breathing this way what would be the first course of action to take. She said every vet is different; however respiratory distress is nothing to mess around with and she would take a chest x-ray. Yes my dog was old, and yes even if this vet would have done an x-ray I would have been in a position to choose to put my dog down or not that day vs. her passing away from cardiac arrest. My point is this - If this vet truly cared about doing the right thing, he would have done the x-ray first, then the blood work, or since you did blood work and you noticed white blood cells off the charts, then insisted on an x-ray to find the root cause. He should not have "insisted on hydrating her for an hour, clipping her nails, or giving me meds and having us come back in a day or two ($$$). I am not faulting this vet for the passing of my dog, please do not take this rating as that. This vet charged me for unnecessary work that he knows could have been avoided by simply following simple triage steps. Also My bill was $400...not the best value, you can find better care and a better price for your animal, ask around....DO NOT COME HERE. THAT WAS MY LAST VISIT. FYI, - The ER vet tech listened to her lungs and heart and right away rushed her back and gained my approval for an x-ray and took her in the back...THE VET TECH!

LU

Luna Sakurakouji

I have been going to this Vet Clinic for years, and I have never had a worse experience with not only the ridiculous prices for "proper medication" through "studies" they have used, but in the treatment of my animals. I work in an animal organization myself and now work in parts of the Vet Clinic and have come to see just how shabby this clinic is. I have SEVERAL stories to tell. 1. Cat with ear mites (Typical condition, easy to treat) had caused a cat to scratch at its ears with its back nails. Lacerations in ear were found, and they were treated. Well, in the process of cutting off the infected areas of the ear, which could not be saved, they accidentally "snipped a little bit too much off". They gave us antibiotics, and medications, and charged us a lump sum for their botched "surgery". We used the medications, antibiotics, and the ear looked to heal up nicely. A week later, her ear started to shrivel and look infected. We took her back and said that was "normal" and it would heal. Well it got worse and I actually have a cat with no ear now thanks to this establishment. 2. I took a cat in for a normal check up with a family member, to see Dr. R, and when Dr. R was handling the cat, I was attempting to show her and tell her where the injuries were on my cat and where they seemed to be the most painful. She told me, "Sit down while Im trying to do this examination" in quite a tone. Excuse me? I am trying to show you where my cat is in pain and when it started, but I have to sit down and stop talking for you? 3. I have a dog with skin allergies and chronic ear infections. I went to see Dr. R AGAIN, but this time with the knowledge of the Vet Clinic at the Organization i work at. She took one look at his skin and told me "flea allergies and food allergies", and told me about this "study" theyve done on Frontline not killing fleas and to buy this more expensive flea medication for it. Also telling me "flea baths dont work". Seriously. The next time you are about to be charged for this more expensive medication, look at the ingredients and research, research, research! On top of this, she looked into my dogs ears, which were swollen, smelled awful, were full of pus, and flaky. She looked me in the eye and said it was just an irritation and gave me a simple ear cleaner (1 part water, 2 parts vinegar) and said that was all I needed. No mention of an "ear infection" or ANYTHING. With ANY veterinary knowledge you would know that is clearly a case of an ear infection, and simply cleaning it will not solve the issue. I did as she said with just the ear cleaning, and once showing her it didnt work, she once again tried to charge me with a lump sum for some "new medication". A medication with the same ingredients as the type you can get at the vet clinic I work at for 20 dollars It seems they do trial and error here at Value Vet then charge you with 200 dollars for a new medication theyve found. Horrible establishment, would not recommend anyone go there to have their animals treated this way. Dont let them take your money and run.

A

A Private User

WILL NEVER GO BACK!!! We took our dog to Value Vet 10 times in a year for Allergies and for her nails to be clipped. The FIRST and FIFTH (final) visits "Dr" R saw our dog. "Dr" R was rude, unprofessional, and mis-handled our dog right in front of us. AT NO OTHER Vet have I ever been asked for my dogs leash so that the Vet could handle the dog. My dog was already muzzled, but for some reason "Dr" R felt it necessary to show my pet whos "Boss" in order to give us a referral to a dermatologist. (Makes perfect sense right? WRONG) She began by tightening the muzzle with such a violent motion that it jerked my dogs neck and head. Just 3 weeks before, we took her to Ocean Shores with us where she as usual....was 100% friendly with people, pets, and KIDS. My dog is a 13 month old, 40 pound female Pitt/Boxer and has NEVER bit a person, but we were asked that she stay muzzled for precaution (no problem). After "Dr" R adjusted the muzzle as tight as she could get it, she asked me for the leash, at this point my dog is on the leash, muzzled, and noticeably scared. Then she started trying to get my dog to heal, pulling her around by the leash, my dog begins to growl and bark, the "Dr" persists and tries harder, and then my dogs starts to thrash and bark. Thats when I stepped in and took the leash away, and brought her back to me, she was pretty shook up, shaking, and had a mild limp. I said "thats IT!! she has NEVER been like this with ANYONE...youre DONE handling my dog, so STOP" She somehow twisted her paw up when she was struggling with that poor excuse for a Veterinarian. She gave us a business card for us to take our dog to see a dermatologist, and she took a 2 minute look into her ears as I held her by the muzzle and harness....which is ALL we wanted done in the first place. Then she asked me to take the dog to the car while my girlfriend paid, like my dog and I did something wrong. What a monster of a person, with no care and compassion for a sick animal. I didnt take my dog there to be handled, trained, judged or jerked around from the leash/muzzle straps by "Dr" R. ***for the record, Dr Bin is GREAT, when she saw our dog, she put her hand out slowly, talked soft, and allowed our dog to come to her, like ANY HALF WAY smart person does, Schedule with her ONLY for your pets protection IF you go to Value Vet***