West Allis Veterinary Clinic

Reviews 4

MI

Michele K

We were very pleased initially with our first appointment their with our pet. Price is a factor for us and they met our need for our first pet visit. After that is where I felt it changed. In their defense, we do have a dog that we adopted came with some illnesses we needed to take care of. We typically spent $300 give or take each visit. Our dog had a UTI and needed meds amongst other issues. They wanted us to come back to follow up on that along with another issue our pet had. I had taken a urine sample at home and had basic UTI test strips. The vet asked about keystones which my test did not provide. I stated ours showed our pet did not have a UTI. I brought the box of the strips I used and said our pet does not have a UTI. They looked over the information and was okay. Anyways, they took our dog back to perform a different test. When the vet came back he explained they decided to check her urine and it was negative. He already new that. Now, my dog was cathed and a urinalysis done which caused her irritation for a couple days. I WAS charged and did not speak up. I take responsibility for that, but took note and felt taken advantage of. We did decide to change vets after the incidence I will explain. Our pet had two previous UTIs in several months time. We called the morning our pet wet in the house and seen dark blood tinged urine. We could not make it mid-day and they did not have appt in the morning. (I dont expect to get seen the second I call). However, I did request since we could not get in until 4 and were available this morning would they prescribe her an antibiotic to get her started and we would come back at 4. Our pet was distressed and anyone that has ever had a UTI knows the pain and uncomfortableness they cause. Our pet had the history of UTIs so they asked. The vet stated he would not and wanted to see her. They had an appt at 4 we could make. I felt they made our dog suffer. We went to another vet in West Allis and were very pleased with the service and cost. Our dog does have a UTI and was started on medications that morning. Making our dog suffer when I offered to come back, is the reason we chose to leave this vet. I rated them a two as they do follow proper procedures (other than the consent to treat for the urine sample). They will want to repeat tests to be sure everything illness is gone which will cost you, but they are thorough. In addition, the staff is very friendly.

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Jacqueline Giovannini

After our last Vet retired and stopped making house calls we were able to give him a call here & there. But it was becoming very clear that we were going to need to find a new place as our shephard wasnt getting any younger. Doc was the greatest. He helped us go through a very quick onset of a virus that took our shephard from us. Being that was the 2nd horrible death of my shephards (father & son) that I went through I had pretty much swore off any more pets. It took less than a week for my sons to talk me into going back to the breeder so they could "play with the puppies ". That was the day we came home with Celeste. Half German Shepherd half Chow Chow. Her parents were both pure in blood line, however she had no papers as her tongue was to long. So she couldnt be breed & couldnt be shown...she became our mutt. I know there are other doctors at the clinic and we couldve made her appointment with one of them, however we had already started our relationship so we keep with Thors Doctor. We dont jump between docs cause he knows her & she knows him, now. They have their own relationship of that I am grateful. It wasnt more than a week or so later and my Mom, Celestes "Grandma" got a Britney Spaniel named Sadie. They are 6 weeks apart, and are play pals that behave more like litter mates. Sadie had several different compound circumstances build up to her ended up with a really bad growth on her neck. I recommended that she go see doc because my Mom was not liking the answers she was getting from the place she typically went. Doc hooked her up! He did such an awesome job! My Mom was really scared, she would call me at all hours to come check on Sadie. Before & after the surgery and the answer was always the same Doc did a great job, as long as Sadie leaves it alone it will heal perfect. And it did. Because I did this, I now have someone I trust to do surgery on Celeste ACL and have full confidence that shes gonna be just fine. Thanks Dr. Grewal

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Free Rock

My experience was AWFUL. I had doctor... oh wait, I dont know his name because he was too rude to even introduce himself, but he did have maybe a Russian accent? Anyway, did not introduce himself, barged right in the room and immediately began talking down to me. He pulled out every classic vet scare-tactic in the book! It was right off an undercover 20/20 show! He was very insensitive as to the situation my poor little pet was in, and just right away started throwing around the word emergency and death. Asking for hundreds of dollars and insist that I decide on that very second, even discouraging me making a call to my husband before spending hundreds of dollars! Then he took me over by the x-ray and actually said "Maybe you do not understand" and began speaking SLOWLY in a condescending way that he must operate. Dont talk to me like Im stupid, dont tell me my pet is going to DIE so that you can get hundreds of dollars while telling me not to talk to my husband first -- who does that? Not only does this man clearly NOT care about pets, but he does not have any kind of manners whatsoever or respect for other people. I would NEVER pay him to do surgery on my pet, I was reluctant enough paying him for the BS where he was just rude and didnt care one bit about the well-being of my pet.

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theresa stoetzel

I was excited to bring our two cats here because we just moved to the Milwaukee area and havent found a vet yet. They had great reviews so I thought we found the right place for us. When we arrived no one greeted us or smiled once. I know a lot about my pets and am in the works to becoming vet tech, so I brought up some concerns and questions and the guy(who didnt even introduce himself to us, so i dont know his name) kept giving me dirty looks and kind of ignored my concerns. He was acting like he is the dr. so he knows all and thats that, very disrespectful to me. they were okay looking and dealing with the animals, but had an attitude and made me feel like a bad pet owner when I know Im not. Then to top it all off as we were paying the receptionist interrupted my husband to take a personal call which took about 5 minutes, while we were just standing there at the counter waiting. One of my cats has anxiety issues and peed herself so to make us wait while shes covered in her own urine is unacceptable, especially since it wasnt a work related call.. I will NOT recommend this place to anyone. Yes they have decent affordable prices but I would rather pay up the wazoo for better care than to come back here.

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