MedExpress Urgent Care

Related:	medexpress california md
Category:	Urgent Care Facility
Address:	805 W Oak St, Conway, AR 72032, USA
Phone:	+1 501-504-2329
Site:	medexpress.com
Rating:	3.8

Location

Photos 3

Reviews 16

Evan Anderson

The building was clean and there was almost no wait to speak to a registration nurse. The front office staff was very friendly and helpful with a minor insurance issue I was having. After I was registered, I waited for about fifteen minutes to be seen. By far my biggest issue with my visit is the fact that they did not have a Family Practitioner on staff so they were forced to bill my insurance as if it were an emergency visit, which is the difference between $25 and $50. The primary purpose of my visit was conjunctivitis but I also had persistent muscle pain I wanted to talk about. The doctor seemed put off that I wanted to talk about more than one symptom. Later, they sent me a bill for $10 and threatened to send me to collections if the bill wasnt paid within 30 days. I thought this was excessive since this was the first bill and I wasnt even expecting it given the high co-pay I had for my visit ($50). It is labeled Urgent Care which maybe should have tipped me off that they only employed ER docs, but I have been to clinics like this before that employed Family Practice docs. They had just opened when I visited so it is possible that they have made improvements since then.

S H

The receptionists were amazing. The XRay Tech was reassuring and informative. That is where the positive experience ENDED! (And the only reason I can give 2 stars). I came to this facility in pain after being in a car accident. The doctor seemed to be more focused on catching me up in a lie than trying to find out what was wrong. Either she did not realize that the rooms are not sound proof or she didnt care ... She left our visit and talked with the nurses about how "people" come in after accidents seeking drugs and trying to rack up medical charges. After taking XRays showing my neck injuries she said, "This could have been caused by chronic neck spasms. It probably has nothing to do with the accident." I HAVE NEVER HAD NECK SPASMS. I didnt cry after the accident. I didnt cry from the pain. After hearing someone question my character so ill-intently and treat me like a drug-addicted liar ... I cried. I would NEVER RECOMMEND this place to anyone! If my arm fell off and I was about to bleed to death ... I would tape it back on until I could get ANYWHERE else but there!

L V

We come here more than we go to our doctors office. This is one if the nicest, cleanest, most pleasant medical facilities that I have ever been in. The staff is incredibly nice, from the front desk, to the nurses/ nurse practioner to the doctor. We have brought both of our kids here numerous times. Our daughters first visit was when she was just 7 months old & had a bad cough on a weekend. Our 13 year old sons last visit was when he broke his finger at a school picnic. I myself have been here numerous times as well, as its much easier being immediately seen here than trying to get into your doctors office. One if my favorite things about MedExpress is I have never had to wait more than 10 minutes in the waiting room. I dont know how theyre that fast, but they are! Im actually bringing my son in tomorrow for his cough before school & I just happened to be on their site checking hours & realized I never left the review Ive been meaning to do for so long.

Alexandra Rikard

The doctor walked in, barely shook my hand. He kept at least 10 feet in between us. Looked in my throat from across the room. He said yep its red swollen and draining. Which is why I came in because I felt all that. He was barely in the room for 2 minutes. Listed off all the medicines he was going to give me. Never told me what was wrong. I asked him if he was going to test me for strep or the flu. He said no, hes treating me that way anyways. So I left, still not sure what I have. Had to go back to ask for the test so I was able to go back to work the next day. I walked past his desk twice. He kept his head down the whole time. Will never go back to this walk in. No matter what.

Constance Grady

Ive been to medexpress a few times in the past & my experience was great,but I went there today & the African American RN was very rude & disclosed information to me about me that was far from the truth...what if I wouldve had someone with me...HIPPA VIOLATION. I work in the Medical field & that was very unprofessional.

Renee Scott

I was very pleased with my entire experience at MedExpress Urgent Care today. They were very friendly and helpful. I only had to wait 25 minutes to be seen. The entire staff from start to finish was professional. I would definitely recommend them.

Jennifer Newkirk

I was excited to know there was a place I could take my son when his doctors office was closed, and you didnt have to wait until 1:00 to be seen on a Sunday. To bad for us they dont take ArKids! Bummer...!

GreenStripes516

Fast service even on Saturday. Was easy and convenient to see a doctor. They are very professional. The staff gave me great personalized care. I will definately use them again.

Robert Northern

Came here a few months ago all the staff were friendly and was super easy and fast to get you in and out will defiantly be coming here next time im in need of care. Thank yall

Erica Avila

Was in and out in less than 30 minutes on a Saturday, which was great because I felt terrible. Staff was friendly. Side Note: They do now have a Family Practitioner on staff.

Christina Smith

Called on my way home from work to find out what time they take their last patient ran to the door to find it locked early. Waste of time Should have stopped in LR

Katherine Dean

Great experience. They were thorough and followed up with us after our visit to see how we were doing. Very caring and helpful

Mary Fritzges

Great alternative to the ER. From the reception to the medical care - all service was professional and efficient.

Jackie Montgomery

Nice staff but way too long a wait. Paid my specialist copay yet very little time was spent on my child.

Kim Madden

Awesome place. Staff was nice & professional. I was seen & treated in less than 30min.

Angel Ramer

My experience here from start to finish was GREAT!!!!