Westside Animal Hospital

Reviews 7

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Tabatha Ledesma

I called just about every vet in town to get my ancient cat in for a tooth to be removed. It was probably by chance that I went with West Side, they had an appointment available much sooner than most vets that I called. They even called me when there was a surgery cancellation and my cat was able to get everything taken care of in less than a week from my first call. My experience going in was unlike the other recent times I had visited the vet with my ancient, overweight, cranky pet cat. Firstly, the front desk and waiting area (has a useful airlock) is comfortable, clean, warm, and has a very professional atmosphere like a nicer hotel. The vet did not berate me for letting my cat get fat or not brushing her teeth. The vet did not try to be macho at all, and took cues from my cat to determine what she could and could not do without irritating the cat. After blood work, she even praised my kitty on her patience (I dont know if I believe that). The vet didnt beat around the bush when it came time to discuss costs, she gave me two estimates a high end estimate (around 1,000) and a low end estimate(around 500), she let me know that in both scenarios there was a wellness plan available that would cover a majority of the costs and I would pay a lot less out of pocket, as well as getting a whole years worth of checkups, shots, etc for my cat. I decided to go with it (for about 70 a month) because my cat is getting so old. Two days later, bloodwork is good, cat goes in for a cleaning and potential tooth extraction. They let me drop her off at 7:30 and scheduled pickup for 2:30. I got several calls from the vet to discuss complications unique to my cat, and he let me make the choice on whether they should proceed or complete more x-rays etc. My cat apparently has a slight heart murmur, but it wasnt an issue, she went under fine, got her teeth cleaned, and had 2 teeth removed. I ended up paying less than 500 out of pocket, despite needing additional x-rays, opting for some of the higher cost options, etc. I got x-rays on a disk and they even trimmed my cats nails (probably for their own safety). The vet gave the cat praise for her patience again and discussed her meds/ etc. The vet didnt try to change my mind about my cats diet (another vet gave me a long lecture on switching my cat back to dry food that made her overweight and constipated in the first place), and agreed it would help with her weight and water intake. Didnt try to pressure me to brush my cats teeth or anything suicidal like that, and scheduled a follow up appointment in 3 months to check on her weight and check out her heart again. I left even feeling pretty good about the whole thing because they drew a smiley face on the paperwork and said her other teeth were all perfect. I dont feel like a bad pet owner. All of the staff was helpful, and genuinely interested in my cat. Everyone was very gentle with me, even though I dont express much, the whole ordeal was very hard for me, and I appreciate the kindness they showed my cat. Most importantly, Rectangle is back to her normal self and just as belligerent and murderous without fangs as she was with them, much to the chagrin of any rodents or lizards in a 1 mile radius.

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RICK RATZLAFF

We have been coming to Westside Animal Clinic for two years and we cant sing their praises enough. The first time we had to take our 8 yr. old cat for dental work and they were so helpful and honest. They told us the price ( which was $900 less) than the vet we used for our male cat and let us make two payments 30 days apart. We were very surprised because all others pretty much turned us down when it came to this. We now take all three of our fur-babies to them and wont go anywhere else. They are very professional, honest and friendly whether it is in person or on the phone. They take their time and answer all questions to make sure you feel comfortable with what they are doing. They dont try to push procedures that arent necessary because they care. We have referred them to friends and will continue to refer them. We are so lucky to have them to take care of our fur-babies and us.

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Abby Kay

I took my dog there after she had pulled out her sutures. My regular vet hadnt gotten back to me, I didnt feel comfortable waiting and westside said they could squeeze me in. Instead of replacing them with individual sutures, since we discussed that she was able to reach them with a cone on, they did one single continuous stitch, which she got out ,with the cone on, about 3 hours after leaving the vet in the amount of time it took me to show, so maybe ten minutes at the longest. Waste of $400. I had gotten in touch with her regular vet by that time, where I spent about the same for much better quality work. The people at west side animal hospital were very nice and accommodating but I was very disappointed when my vet explained the problems with the suture they put in. I havent had any trouble with the sutures that my regular vet did.

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Lila Barzegar

We rescued our first dog and were recommended to Westside Animal Hospital. They were extremely helpful and friendly! They were very patient with us first-time-dog-owners as well as with our insecure GSD. They gave us great advice, the prices are very reasonable, and even suggested an amazing trainer to help us with our dogs insecurities. When we had some questions after the visit, they were more than happy to help. At one point our dogs nail tore off and we were debating on taking him to the vet, so we called to ask their opinion. They told us to send them a picture via email to show the vet. I would assume, like human doctors, the automatic response would be to bring them in for a charge, but they said it wasnt anything to worry about and told us what to do to help it heal. We could not imagine going anywhere else =)

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Becca Null

I found Westside through Google and AHAA. I am so glad that we switched our dogs to them. The entire staff was so sweet to our youngest (he had a traumatic experience at last vet) and they even did his exam on the floor because thats where he was most comfortable. When our dog walked in to the clinic, he was nervous (due to his previous vet being not nice) but by the time we left he was wagging his tail and giving them kisses. I recommend them to anyone who has pets.

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Juliet Seibel

This place is nothing but incredible. Between two houses, my family has 5 cats, 2 dogs, and a hamster and every member of our furry family has been a patient at westside. Dr. Dewall has worked closely with me to get my diebetic, blind, skin-allergy-ridden, lump infested labrador to the healthiest Ive seen him in years. This isnt just a job to them, they truly care about all of their patients. We love love love westside.

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Crystal Morgan

They wont give me any more medicine for my very old cat unless I spend hundreds on tests. Im a single mom of a special needs child and in law school and they made me feel very bad about not having much money when I just spent over $200.00 for a visit to get her a refill. Still no meds. My cat is going to die. Thank you for taking the last of her life and making it harder on my son and I.

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