Category: | Animal Hospital |
Address: | 1450 Hopmeadow St, Simsbury, CT 06070, USA |
Phone: | +1 860-658-5126 |
Rating: | 4.7 |
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Tim Horan
We have been taking our animals here for 25 years. Our Beagle was 11 and we brought him in for a gi bleed (presenting with dark tarry stool). We brought a stool sample with us and they sent the sample out for further evaluation. Of of the causes of a gi bleed is a bacterial infection so they put him on antibiotics and sent him home. We had been giving him the antibiotics and a day later notice he had severe back pain. We brought him back into the vet and they prescribed him a steroid and tramadol. They attribute the pain to the bacterial infection in his gastrointestinal tract. They sent him him home. Two days went by and he progressively lost his appetite to where he wasnt eating at all and was steadily getting weaker. We called the vet explaining the situation and they instructed us to stop giving him the tramadol. His appetite got slightly better but then started to decline to where he wasnt eating again. A week and a half had passed with no call from the vet on the stool sample so i called them to ask if they had received it yet. They said they had not and would call me back. Several hours later I got a call stating that my dogs stool sample came back negative for the bacterial infection. I inquired about the gi bleed to which the woman on the phone asked what made me think it was a gi bleed. Being as how the vet had seen the stool sample I second guessed myself thinking maybe he did not in fact have a gi bleed even though he displayed the classic sign in his stool. I asked when I could bring him back in and the woman on the phone said anytime in the next couple of days. The lack of concern at the vets office made me think this wasnt a serious thing going on with my dog after all. I would take him in two days later on my day off. The next night he looked so sad and he was so weak, I went to get into bed but something told me something was just not right so I checked his gums and inner lining of his mouth, it was pallor and cool to the touch. We rushed him into the emergency clinic and they took him right in. They said he was severely anemic and had to do a blood transfusion right away and admit him. They next morning we got a call saying that he threw a clot, went into cardiac arrest, they brought him back but he passed away shortly later. The vet at the emergency clinic told us that we should think about switching our vet because the best care was not provided at Simsbury veterinary hospital. I do not feel that the Simsbury vet hospital did everything they could for my dog. They were so complacent about everything and made me doubt myself. The vet saw his stool sample, I dont know why they felt the need to question me later on about it. The lack of concern on making sure they got the results of the stool sample in a timely manner for a gi bleed astounds me. A gi bleed is not something to be taken lightly. I figured that the reason they werent calling us back was because the cause was the bacterial infection and he was already taking the antibiotics as a precautionary measure, if I knew otherwise I would have called sooner and made them follow up. My dog is no longer with us and I mostly blame the Simsbury veterinarian hospital for their lack of care. I blame myself as well, i should have followed up sooner with the results and not trusted the vet so much with my dogs care.
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Amy Finch
Very happy with the quality of care received for 4 different pets over the past 10 years. The vets and front desk staff are all fantastic. My dogs actually love to be boarded there too. We typically see Dr. Korten - he always spends a great deal of time with us, never makes us feel rushed, and has a pretty level-headed perspective on medical care for our animals. He will even tell us if there is a human OTC equivalent of a medication (usually less costly) and how to dose it. Theyve never tried to rip us off like the last practice we went to in Farmington. The office itself is a bit dated, but thats no reflection of the quality of care or staff.
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Amy Jo
I have brought my pets, both cats and dogs to Drs. Korten and Potter since moving to Granby in 1996. In 20 years Ive experienced new pets, regular check-ups, accidents and sadly a few deaths. No matter what the reason you bring your precious furry friend to Simsbury Veterinary Hospital (SVH), they always show love and compassion for all of you. They offer boarding at very reasonable prices, sell pet food and supplies, send reminders for annual check-ups and get to know you and your pet personally. I strongly recommend SVH on Hopmeadow Street in Simsbury.
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jeana juday
These Vets are the best!! Dr.Potter hung in there with my dog Rose for many years.She saved her life many times.I could never thank her for her kindness.She loves animals and shows it.We now have another dog we take him to her also.Dr.Korten is an excellent vet and a very caring person.The staff is also very kind and helpful always.I would NEVER go any where else.Thank you all for you wounderful caring treatment over the years.Jeana M.Juday
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Donna Newton
I just want to say how sorry I am that Dr. Potter has passed away. She was a wonderful, caring person. She and Dr. Korten have allowed us to afford all of our pets and I am forever grateful to them both and to their caring staff for that. RIP Dr. Potter. May you spend eternity with your family who have passed and be overrun with gratitude by the animals you have cared for over the many years.
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Phil
Such wonderful vets and staff. They do not do it for the money and do not charge for every little service (unlike Salmon Brook). They do it for the love animals. I had a puppy on IV and on 24/7 care for 5 days. It cost less than 1 grand. At Salmon Brook, it would have cost 5 grand easily and got less TLC. Why pay more for less?
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Stephanie Latham-Magee
They are the best!!! Pricing is great and they care about animals. This is the only place that I have been where they will not let your animal sit and suffer due to cost. They work with you. In this time and age it is so refreshing to have that.
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Sharon Warren
Dr Korten has always given great loving care to Pugsly over the pass 12 years so appreciate by me & him. All Great group of people who really care & love animals.
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Adam Goodworth
We have been grateful for this caring, communicative, and financially fair vet and will continue to take our pets there!
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Zach Yeamans
Great veterinary clinic, very informative and helpful, with great care for my puppy!
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Caleb Pomeroy
Very nice people! I will never take my pets anywhere else. They are the BEST around!
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Rebecca May
Such wonderful caring staff, from Dr. Korten to Becky to the office staff.
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Christina Levin Gerdner
Saved my dogs life when others had given up.
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Scott Hauslaib
All my pets have gone there for 20 years.
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David Tobin
Dr. Korten and his staff are wonderful.
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Jackie Corricelli
Great small practice.