Category: | Dentist |
Address: | 1677 Art Museum Dr, Jacksonville, FL 32207, USA |
Phone: | +1 904-201-3571 |
Site: | beaverdental.com |
Rating: | 4.8 |
Working: | 7AM–4PM 7AM–4PM 8AM–5PM 7AM–4PM Closed Closed Closed |
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Heather
I am so disappointed with this office. I found this originally through reviews, so I hope it’s understood how important customer satisfaction is. To start, this is nothing against Dr. Beaver. I was pleased with the two crowns he put on and have had no issue. My problem lies from the over $100 bill I received after a should have been covered cleaning. Number 1- I made it perfectly clear I was moving and simply wanted to get my free cleaning done before my insurance expired. Number 2- if an office is considered out of network after advising they take my insurance- this needs to be made clear. Number 3- if there’s going to be additional charges, this needs to be approved by the patient (ig. $40 for xrays) and Number 5- I never even got my teeth brushed with toothpaste. I literally got my teeth hosed off with water simply but they were never actually cleaned nor were they polished. The dental assistant said she’d polish them if I came back to have my pockets cleaned. So essentially, over $100 to have water sprayed on my teeth. Additionally, several attempts were made to come to a solution. I advised I work from home and I cannot take phone calls during the day as my phone is tied in to the network. I never received an email follow up. Really, really, really disappointed. A check was mailed to cover my bill as it’s not worth hurting my credit and at this point, Im disgusted and sick of this whole process, but I can’t emphasize how strongly I am unhappy with this experience.
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Jimmy Jordan
None of us like going to the dentist, right? Put that myth to the side..Even though I go to Dr. Beavers for general hygiene cleanings, occasionally a problem presents itself at the most inconvenient time for me. He always takes care of my issues promptly with respectful and helpful skills. He is always so professional but still has that boyish charm. The staff always greet you with a happy & cheerful smile. The front counter & first response meeting is always warm & puts you at ease . I would recommend this office of professionals to anyone. I SMILE with confidence because of my beautiful teeth that Dr. Beaver & his staff help me keep. Thank you again for taking such good care of me. Paula Jordan
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Peyton G
I am usually terrified to make a trip to the dentist- the drills and guilty confessions of not flossing make me shudder just thinking about it! Amanda, Dr Beaver, and the techs are always so friendly and ready to educate, it sets me right at ease. On my last trip, I had a cavity filled in addition to my routine cleaning, which was done so quickly and painlessly that I am wondering what I was ever afraid of in the first place! They are fantastic.--Peyton G.
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Ali Fannin
I became a patient of Dr. Beavers several years ago after many years of being unhappy with my existing dental care. After switching to Dr. Beavers office, the changes were immediately felt. The up to date technology used in the office greatly reduces my discomfort as a patient. In addition to the up to date technology, client comfort appears to be their number one priority. And now my children cannot wait for their appointment!! A. Fannin
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Lindsey Davis
This visit I had treatment done by Dr. Beaver and I am glad to say I am truly satisfied. I had to have the front center tooth refilled from a previous dentist that did the treatment. From the time I was seated the assistant made me feel comfortable. I had been nervous about the treatment and fear of pain, but I am happy to say it was painless. Thanks to Dr. Beaver and his assistant for their wonderful work.
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Madison L
As I was brushing my teeth this morning I was thinking of how pleasant my visit was. Always enjoy talking to Kim and receptionist about family and personal interest. Staff is very competent, patient, and thorough in explaining what is needed next. I leave with a written breakdown of cost so there is no surprises. I never feel pressure to have unnessary procedures performed.
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Kim Wright
I always feel like I am getting pampered when I go to the dentist because instead of just leaving to wait anxiously in a room, Dr. Beaver and his staff always ask if I would like a warm blanket and they always ask if I am comfortable. I know I am in good hands with them and know that Dr Beaver will always listen to me throughout the procedure and listen to my concerns.
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Kim R
This was my second visit with this office and I am extremely pleased with Beaver Dental Care! I was running late due to an emergency at work and Meagan still allowed me to come to my appointment. Meagan has an inviting demeanor and is very friendly. Clean and comforting environment/ workstation. She is beyond professional. Thank you.
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Charlie Logan
I came to Dr. Beaver in extreme pain from an access tooth. I was treated with professional and sincere care. I was not made to feel humiliated with my condition and most importantly Dr. Beaver was personable and gentle. I was anticipating a horrible experience and was pleasantly surprised at the smooth transition. C. Logan
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Marion R
I felt bad about being late. I am usually a few minutes early. I thought I was going to be told I needed to reschedule but instead they were very professional with the appointment as normal. I also appreciate how caring they are, they always ask about my family and my work. It is a very pleasant experience.
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Charlie Mann
I was brought back for my appointment on time. Everyone is so nice and concerned about my comfort. The office is easy to find. The follow up care has been outstanding. The promotional offer for veneers is hard to pass up. I gladly recommend people to consider Dr. Beaver and his staff for dental services.
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Josh O
Dr. Beaver did an excellent job fixing my sensitive tooth. His plan of care required drilling my tooth two different times, but it worked. Dr. Beaver is fast and efficient when drilling. He also administered the injection in a way that made it so I wasnt numb for hours and hours. Very satisfied!!!
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Pat Pallone
I am very pleased with Dr. Beaver and Tammie. Recently had a temporary crown on a back molar and experienced no pain from numbing injection to finish. They both were excellent in the service provided to my dental care and professional. Thank you for making it pain free.
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Dana Fitzell
I was a new patient with a fear of the dentist. Amanda was very friendly, professional and put me at ease. I no longer fear the dentist thanks to them. I will definatley be returning. Thanks for helping me get my oral hygiene back in order.-D. Fitzell
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Parker Kidd
Everyone was very nice. As a new patient, I appreciate how comfortable they made me feel. I have had bad dental experiences that made me feel very anxious but they gave me new hope. I am glad I have chosen Beaver Dental Care as my new dentist.
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Ariel Odaniel
The staff is awesome. They make sure I am comfortable with blankets and pillows. I always feel like I am the only patient and that I am never rushed. Dr. Beaver always answers my questions and takes his time with me.--A. ODaniel
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Five Tool Softball Training
Dr. Beaver and his staff are second to none! When I moved to Jacksonville 6 years ago I tried three different dental offices until I found Beaver Dental! Now I tell everyone that they make dental work as gentle as possible!