Category: | Hospital |
Address: | 775 Sunset Dr, Athens, GA 30606, USA |
Phone: | +1 706-425-1500 |
Site: | landmarkhospitals.com |
Rating: | 2.8 |
IT
Its JustMe
My experience here was over 2yrs ago for the latest stay & about 5ish for the first stay (that I knew of) Ive had my grandma, great-aunt, and aunt (furthermore called "patients") all have to stay here after they were in ICU for awhile. The staff seemed like they were stretched a bit thin but they seemed ok while we were there & they let someone from my family stay with whomever was the patient at that time. The patients, with exception of my aunt who has down syndrome (bc she loves and adores everyone & has never complained about anything bc all new experiences are just amazing to her) but someone from family was with her every minute they were allowed to be there, and they all liked the staff and had nice things to say. One nurse even knew my great-aunt enough to joke about her lotto scratcher fixation. So there had to be some conversational interaction. The reviews Ive read so far have made me think that maybe my "patients" were at a different facility. Im sorry that the other reviewers had bad experiences, and Im sure the facility in SC is better but I think they unfortunately had some neglectful nurses when they were or they had a family member admitted there and truly I hope if thats the case then the nurses have been fired & punished accordingly for the neglect they had towards them or the family members of the other reviewers. My "patients", as well as I, had a good experience overall no bedsores or real complaints. The only thing that either of us really had to complain about was how it was always freezing there. Any of my family that spent every minute they could there, with my down syndrome aunt, said they were treated with respect while there and my aunt was treated the same. I know this was a lot and Im not discontinuing the other reviewers, Im just saying my experiences here were completely different & I hope that the Landmark staff have seen these reviews and made adjustments (firing/retraining) where needed and hopefully turned up the thermostat. Lol. The only reason I didnt give 5 star was I have only seen it from a visitors view & not as a patient. I hope to keep out of there but if Im ever a patient there Ill adjust my rating. May all who took time to read all this & even those that didnt have a blessed: morning, afternoon, day, evening, or night depending on when you read this.
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Angela Baker
This is the WORST hospital Ive ever had experience with! DO NOT allow a loved one to EVER step foot in this hospital. They tell you this is the only rehab hospital in the North Georgia area that specializes in getting patients off the trach. This is partially true, but I have since found out that there is a much better hospital in Greenville, SC that would be an option. Trust me, it would be worth the extra distance to ensure your loved one is taken care of. Landmark hospital allowed my paralyzed dad to hang off the bed all night with him yelling for help. They allowed his bowels to get backed up to a dangerous level. But the WORST thing they did was allow him to get awful bedsores that he is still struggling with 7 months later. Dad NEVER should have gotten sores to this extent. The doctors and nurses are extremely rude and act as if they could care less about their patients. I cant begin to explain the extent of the neglect and negative attitudes from doctors, nurses, and administration. If you do find that your loved one has to go here, please please make sure they turn him/her every 2 hours, and make sure someone stays with them the entire time they are there. They try to tell you they do not have enough room or a chair suitable for sleeping. DO NOT listen to them. Bring in a cot! They just dont want you there knowing how they treat their patients!!
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Tasha falkingham
This place is horrid! I would not send anyone to this place. The nurses and staff could care less about you. A family member stayed all day and night with me. They HAD to because of the lack of care this place provides. They dont give you your meds on time, cant seem to get a bed pan when needed, leave you on said bedpan for 30+ minutes, bad attitude and rudeness from nurses and staff. My mom pretty much is the one that took care of me (bathed me, kept my hair clean, etc...). They would come in and would not even offer to help her. We even had to keep schedule of meds and times they were given because they would not come at the appropriate time and then claim we were lying about the times the meds were given. Seriously! Their lack of empathy and care is uncalled for. Also, the majority of the nurses there are from an agency because they cant even keep the place staffed. Please, if you care about yourself and your loved ones, you do not want to send them here. Im speaking from experience!
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Christine Maney
Zero stars is more like it. This place is horrible. Doctors are rude, nursing staff treats patients horribly. My sister is bedridden with an open wound in her stomach, she called the nurse for a bedpan but never got one, ended up having an accident and the nurse told her she wasnt cleaning her up, then she refused to give her her night meds. Working on getting her out of this hell. Formal complaint coming up. If you care at all DO NOT send your loved ones here.
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Russ Seagren
Surprised by the negative comments here. Have a family member there today and her care and treatment has been excellent and staff are attentive and professional in every way. Hope this level of care continues for the remainder of our stay. If it changes for the worse I will update my review but so far we are happy for having moved our family member from another hospital to this one.
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Larry R. Jones
I was a patient here 2 years ago, and things have really went down hill from then. The managing staff dont seem to want to hear the truth. If you tell them something is wrong, theyll try to turn it around and try to put the blame on the patient. The food is actually good.but the head staff is the biggest problem here.
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Gillian Gunter
No stars. My dad was basically killed here. Staff is AWFUL! Rude! They gave my dads dialysis treatment to another patient the day his was due, and that patient wasnt even due for one. His kidney function went way down after that and sadly, he passed away. Awful, Awful experiences here!
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James McVey
We are learning this place isnt ran exactly up to par. You need to micro mange your loved ones care while they are here. Learn who case managers are and stay on top of treatment.
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Ann Cheek
The nurse was super nice to use. They took good care of my father in law jack cheek. We could not have ask for nicer nurses or dr.