Category: | Optometrist |
Address: | 1781 Clairmont Rd, Decatur, GA 30033, USA |
Phone: | +1 404-471-9990 |
Site: | druidhillseyecare.com |
Rating: | 4.7 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–5PM 9AM–6PM 9AM–2PM Closed |
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Liz Schultz
OK, really, this place is awesome. Dr. Solomon spent about an hour with me on the first visit, discussing the possible contacts options for my aging/ changing eyes -- and there were quite a few options, each one to meet a different combination of needs. He actually offered to start with the "best," or start with the cheapest and work my way up if it did not work. We agreed on starting with the lower cost option as he felt it had a good chance of working out, and scheduled a free follow up the next week. He expected me to want to change something, and I did - but just a little adjustment in the farsightedness power in one eye did the trick. Still, I am sent home with both options just to make sure I am happy, then the lenses will be shipped to my home in a few days. I have tried bifocal type lenses before but the doc associated with JCP in my old town just handed me a few pairs and said "try these". I was so confused I was sure they did not work and gave up. Dr. S said he would find the right system for me, and took such care adjusting the prescription just so, that I found they actually DO work -- they just take a lot more time to fit properly. It costs more to do it right - the fitting fee is extra and may be more than with the high volume companies, which I have always used, but totally worth it. And he takes time to dilate the eyes to look inside for eye health. On to glasses - the ladies were so helpful and so complimentary that I felt like a queen. And did not question their decision/ suggestion. Maybe I should have taken a more active part in selecting frames, but this was so easy and fun! Not happy with YOUR lenses or glasses? These folks will get it right or make it right!
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Angie Mathews
The doctor was very helpful, thorough and informative. He took his time to get the correct prescription for me. I have very poor eyesight. At first I did not like feeling forced to see an optician to assist me in choosing glasses at their facility; but she did NOT pressure me. I would prefer the doctor hand my prescription to me; not to the optician. But thats just a personal preference. I had a very difficult time finding frames that I liked. The optician was very patient and helpful. There is a camera which will take a picture of you wearing the frames - its awesome because they acknowledge that we cannot see! So this allows you to put your glasses back on and actually see how you look in the frames! Thanks. When I informed the optician that I needed time to think about a pair of expensive designer glasses that she suggested for me, she kindly offered to give me the total cost and reminded me of the dollar amount that my insurance would discount. She also gave me a copy of my prescription :) Because of her attentiveness, kindness and understanding, I decided to purchase the lenses that she suggested. I need to wear a larger frame because of my poor eyesight :( I was glad to have the support as I chose glasses. I would suggest a larger selection of frames. I am the type of person who doesnt need/want designer frames. My lenses cost so much so, I would prefer less expensive frames. Overall- a great experience. If you are someone like me who needs new glasses, youll understand my excitement because it is such a relief to be able to see. I am still a little nervous about my frames because I did not love them, but I am trusting the optician and hoping for the best.
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Tanya Steckel
I would totally recommend Druid Eye Care to everyone. Very organized office with super friendly staff, lots of equipment for any kind of diagnostic of any problem. Theyre able to make an appointment really soon for me to be seen. Its a two doctor practice that can accommodate any schedule. Even though I dont need glasses yet and came to see the doctor for dry eye symptoms and recurring styes I saw that they have incredibly large selection of frames or pretty much any designer line and any style. Professional opticians on staff are ready to help you pick something that matches your style and needs. I watched other customers being helped with the selection of glasses. Dr. Solomon treated my dry eyes very well. The styes are finally gone and my eyes are not burning or itching any longer. The best part for me personally was alternative treatment I was able to ask for. Dr. Solomon took the time to explain the benefits of conventional medicine and after I declined everything and asked for alternative natural way he was able to offer me a treatment plan. I took the supplements he recommended and now my eyes are completely healed! Im very thankful to Dr. Solomon for taking extra time and accommodating my special request. He is a very knowledgeable, professional and educated doctor that cares a lot about his patients. I would recommend Druid Eye Care to anyone.
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Melissa S
The doctor was fine but I found it odd that the person from the retail side came to get me out of the exam room when the exam was over. I was told I had great insurance and then was shown frames that were over $300. I almost hit the floor when I was shown a bill for over $600 with insurance for an eye exam, new frames and progressive lenses. I listened to the inner voice in my head and explained I would need to think some before spending that type of money. The next day I went to Lens Crafters with my itemized bill and the staff started to laugh as they read thru the line items. Druid Hills Eye Care was going to charge me $140 for "BF FT-28" and $140 for "Varilux Comfort 2 Enhanced". These are the same lenses just different names. Also, they wanted to charge me to "UV-Backside" at $10.00. The guys at Lens crafters explained when they dip the lens in the UV they dip the entire lens not just one side! Please buy your glasses somewhere else. These folks are ripping people off!!
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Caroline Harris
I really enjoyed the staff and Dr. Solomon! The pricing was a bit much as i picked out frames then was not even asked about what type of lenses, anti reflective coating,or any of the additions. I was just told a price of over $500 for the visit ( this did include contacts, fitting, the exam and glasses with pretty good insurance). only when i questioned why it was so high was i asked what i wanted for the lenses of the glasses. Only the anti reflective was offered as an option to lower from the highest priced it could have been. It brought it down a little. I will not be returning due to this experience. As a customer i would love to be asked what i want and show prices before the highest priced additions are added without my knowledge or consent to create the high total bill. Dr. Solomon was great and the front office staff was great as well. I will get my glasses and contacts and then take my money to another doctor/eye care facility.