Rawlins House Family-first Senior Living

Reviews 5

A

A Private User

This place is the bottom of the bottom. This place basically as far as I am concerned with their no caring staff killed my mother. My mother was in this facility and I would talk to her via phone as I lived in Calif at the time and was not able to be present to supervise her care. I spoke with my mother and she complained they were not keeping her clean but then when she told me she was gotten out of bed so they could change the sheets and she fell and felt she broke her wrist and advised the staff. The staff took no action other than to give her an asprin. No xray, nothing. It was not until she fell more ill than she was when admitted to this place (originally admitted for rehab only I might add) that she was transported to a hospital in which they found she did in fact break her wrist. I STRONGLY suggest that no one solicit the services of this place. If you love your elder then do not put them in Rawlings House in Pendleton Indiana. The staff is unprofessional. The administrator is only about making that buck and uses the place as death housing for the money. They had one housekeeper that worked there along with other employees that was as good as gold and because she had too much time which was costing the administrator more than minimum wage to keep her they let her go with a lame excuse. Imagine that, how cheap. This lady had over 20 years with the facility. Probably the only employee that really cared. Sandra H

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A

A Private User

I came into this facility for the first time on 9/20 and I was amazed by the kind, warm and open welcome I received. I was waiting for an appointment, and as I did so I was greeted by multiple smiling faces as the Rawlins House employees asked if they could do anything to assist me. I then took a tour of the Rawlins House and Fall Creek Campus. I made sure to look at the faces of the residents and staff as I was walking around. They were happy faces and seemed to be very well taken care of - it was refreshing. Not only that, but I was also pleasantly surprised by the fact that the building was very clean and smelled good! After my tour and assessment of this haeven, I am certain that when my loved one needs more care that I can give, the professionals at Rawlins House and Fall Creek will provide amazing care.

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Koreena Birdwell

They dont feed my grandmother. She can no longer use her hands and they know this. She fell two weeks ago and the EMT literally said it was a fire trap due to the over crowding. They know how to follow the law. They just chose not to. They dont care. Unfortunately if you dont have money, this is where the state sends your loved ones. Please look for other options. My grandmother is also deaf and no one there signs or even writes to her. If They have time to be on their phones and lay on the beds then they have time to write on a piece of paper to ask my grandmother if she is okay or hungry. Literally makes me sick and my family visit every day for hours. Please chose wisely.

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Amie Dobson

I worked at the Rawlins House for a little over two months. In my time there I heard and seen it all.The nursing staff is very understaffed due to budget so residents did not receive the proper care. The turn around rate for the nursing staff was huge due to they do not pay any of their employees well enough except administrative staff. I always walked by and heard staff talking crap about patients and I could hear it so I know residents and their families could. The administrator is amazing but none of the other staff is. My opinion, I would never bring my parents or grandparents to this facility.

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linda dewing

This place sux I was admitted due to an amputation and couldnt be on my own I took pain pill at 11am from the hospital then taking to rawlins by ambulance didnt get pain pill till 5am sat in pain was given Tylenol then waited 3 1/2 hrs USE THE bathroom but could hear nurses in the hall talking and joking so finally called my friend to take me out of there and to find another facility

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