Category: | Animal Hospital |
Address: | 843 Lane Allen Rd, Lexington, KY 40503, USA |
Phone: | +1 859-277-7729 |
Site: | woodstockanimalfoundation.org |
Rating: | 4.2 |
Working: | 9AM–4PM 9AM–4PM 9AM–4PM 9AM–4PM 9AM–4PM Closed Closed |
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Nathan Jeter
I have adopted in Lexington and had a great experience, but louisville branch is a different story. They called to tell my girlfriend we were not able to adopt due to 2 Rottweilers that I owned. I dont own 2 Rottweilers, nor does anyone in my family. We had already waited for nearly two weeks to hear back about our adoption application and louisville treated her like she was a liar when she told the lady that I did not own 2 Rottweilers. Louisvilles response "hes just your boyfriend how much can you really know about him?"...yeah. After this conversation I got a call from my girlfriend, in tears, because instead of the good news we had hoped for she was basically yelled at by an employee for 10 minutes calling her a liar. So I called thinking I could straighten things out. Nope. The lady continued to press the issue of me owning 2 Rottweiler dogs. So I called Lexington location (thank god for them). I found out that a woman in Lexington with the same LAST name but very different FIRST name and ADDRESS owns these dogs. Thats right, not under my name or my address, but the same LAST name. Here we were trying to figure out what WE did, and it was HER failure to pay attention to details that got us mistreated by this branch and called liars. This experience, not to mention time and effort to straighten this out, was monumentally frustrating and disappointing. The Lexington location promised to get back with us about adopting, but hasnt. I dont care what job you have or how difficult it may be. You treated potential life long customers poorly because of your failure to do your job efficiently while making others feel small and powerless. Ill take my business elsewhere.
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Michael Miller
Im not a very wealthy person but recently I acquired a puppy from someone giving them away in front of a gas station out of a box. I couldnt say no because I knew she would have a better life with me than the one she currently had. I could only take one though and I really hope the others found a good home too. I knew I needed to take her to the vet but I also knew I couldnt afford hundreds of dollars in vet bills either. After extensive searching online I found Woodstock animal clinic and decided to give it a try. It cost me under $60 to not only get her fixed but to get shots and tags. Most important though was the feeling of wellbeing I got when I knew that my new puppy Nikka was healthy and that I had done everything I could to make sure she stays that way even though I dont have much extra money. Thanks you guys for doing what you do and giving what you have so that other people like myself can have the chance to give a dog like Nikka a better home. You could easily charge much higher fees and be like every other vet but you dont and for people like me you are a god send. I know the comment below me only gave you a one star but I dont think some people realize how much you all do for the community. Were all only human and sometimes mistakes happen but I can guarantee that all you all do for the poorer community and the animals that need a home far outweighs the few mistakes that are made along the way.
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James Harden
I recently had my 4 month old puppy fixed at Woodstock. I read the reviews and was pretty scared to take her. Many of the knocks on the place involved the receptionists that takes the dogs in the morning. I will admit, she is not nicest and friendliest person in the world, but I came to find out that she has been doing this work for many years, work that is not very financially rewarding. And after seeing some of the people and animals that come in the place I wouldnt be Miss Sunshine either. My dog was completely fine after two days and now its been two weeks and her scare is healing great. I paid $60, my vet wanted $400 to do the same surgery. They also gave her a rabies shot which she needed for free, my vet would have charged $40 in addition to the surgery. Woodstock is a non-profit and survives mostly on government grants. They also want to eventually open a 24 hour emergency clinic that is affordable for pet owners. I am a brand new pet owner and I feel very fortunate that Woodstock is available to give pet owners affordable care. I have a beagle shi-tzu mix and she did not seem to be in any pain after the surgery, just a little groggy. Im not an expert but it didnt seem like the surgery would have been much different had I paid the $400.
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Mandy Luckett
I was hesitant to take my 9 month old basset hound to Woodstock after reading some of these reviews but everyone there was excellent. My puppy was throwing up for days before I decided she needed medical attention. I did not have much money to spend at the vet and Woodstsock offered care for a low cost. Ends up my puppy swallowed some rocks causing blockage in her intestines. I scheduled an appointment and the vet saw me right away. He let me feel the lump in her stomach and then showed me how a normal stomach felt. He was very helpful and informative. He definitely made me feel like my puppy was in safe hands. He ended up having to remove 2.5 ft. of intestine that had been damaged. I went in at 12 and they began the surgary within an hour. They told me she would be ready between 3 and 4 p.m. As for the receptionist, she stays extremely busy trying to accomodate everyone. You can imagine she would get frustrated but she was also helpful. These are all volunteers, taking care of animals who may other wise die without low cost vets like them, put yourself in their situation.
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A Private User
Private vet clinics make very little money from surgeries, because the equipment and supplies are so expensive. The profit margin is in the low single-digits. So, with veterinary surgery, you truly get what you pay for. If you actually are poor, and are willing to have your pet spayed/neutered without fluids or pain medicine in a very fast assembly-line style, and you understand that this type of surgery will subject your pet to greater risk, then low-cost surgery may be an option for you. You will need to weigh the risk of surgery complications against the risks of not neutering your pet (unwanted babies, cancer, etc.). However, if you can afford it, please have the surgery done by a vet at a full-service clinic. The risk to your animals health will be much lower, and you will not be taking up a spot at the low-cost program that could otherwise be used by a person who is needier than you. The low-cost programs can afford to operate only because of private donations, which are limited.
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Willow Rose Sierra
For many years, I have gone to a "regular" veterinarian that I love dearly. However, due to the economy and the fact that I am just not making the money I used to, I took my dogs to Woodstock for vaccinations. They have a special "clinic" every month where you can come in at a certain time and get very reasonable prices for regular vaccinations. I was referred to them by a close friend who is also on a limited income. I really dont remember how personable the receptionist was. I have found that when you come across someone who is not so friendly, being friendly to them could just be what they need to turn their day around. Its not how they treat YOU, but how you treat THEM! The service I got was great. Im going back next weekend for my shots for my 2 babies for this year. I agree that if you can donate some goods or extra money, please do so so they can continue to offer this affordable service. Smile! And have a happy day!!