Superior Care Home - Nursing & Rehabilitation Center

Reviews 5

DJ

DJ Carr

Let me start out by saying that the floor nurses and aides were absolutely amazing!! Now with regard to the CEO and her administration, we are very disappointed and borderline disgusted with how she treated our family during the final days/hours or my Grandmothers life. Eleven days into the hospice care of my Grandmother, the CEO and her administration decided to create some new rules out of thin air. She told my family that were going to have to limit the amount of visitors to three during the day, two during the evening and one at night. Making up new rules on a whim...Wow! So being that immediate family was visiting from 3 different states, they left us with little other choice but to transport her someplace else during her last few hours/days. Superior Care had no problem cashing $10,000 checks each and every month, but when it came down to the most critical moments of my Grandmothers end of life journey they essentially said, "sorry, its time to go now". Just to give you an idea of the type of organization youll be dealing with, they dont even allow REVIEWS on their FACEBOOK page. WOW! Only a company thats interested in DAMAGE-CONTROL wont allow the family of their patients leave a review! Very clever Superior Care, very clever. Its honestly quite sad an pathetic. I also want to reiterate how amazing the floor nurses and aides were.

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RA

RandomPerson Official

I flew in to see my grandma and help take care of her.. I was sooo disappointed in superior care.... she has had the same sheets on her bed for my entire visit... which was 10 days... they were only feeding her broth... cause she was on a liquid spoke up about it and it got fixed for a few days now were back to the same ole... all it takes is a phone call to find out what she is able to.have... Im just frustrat3d at the lack of people just not really caring...

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BR

Brian Arant

My mother has been in and out for rehab after breaking her leg and later having a knee replacement. These people are top notch. These people are great. They care for my 65 year old mother like she is their own. I also notice they provide the same care for the permanent residents (80+ crowd). They dont get frustrated and are quick to see the needs of the residents. If you need long term or short term care, this is the place.

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AL

Alli Lee

They took excellent care of my grandmother when she needed rehab. The staff was caring and attentive. I would not consider any other facility except this one.

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BO

Bob Guess

Very caring people .

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