LabCorp

Reviews 11

MA

Maria Myers

I encountered the worst receptionist that ever existed at the St. Paul location! I planned on going to the Edina or Bloomington location but when I googled for the address, I was only a couple miles from the St. Paul location. I headded over. I walked into a completely empty office. I headed up to the desk smiling and proceeded to introduce myself but i was cut off by a question in the form of a statement. You know you need an appointment here! It was around 1pm and a female senior citizen was at the desk. I apologized quickly, stating the only research I had done was for the other locations. Being that the location was empty, I figured she could help with some questions. In the middle of my question, she answered the phone and put her hand up. Waving it around for me to stop speaking??? This review is getting too long, ill try and wrap it up. She ended up cutting me off around 4 times. I left feeling like mustve done something wrong! I ended up at the Bloomington location. I was helped by a wonderful black female. She made me feel so comfortable in a uneasy time for me. I am in the process of ivf treatment in New Zealand but doing some of the blood tests that needed to be done here before I return. Avoid the St. Paul location if possible, that lady should not be in customer service!! Ive never been treated with such disrespect. Bloomington location was very helpful, friendly and professional.

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Kathleen Fetterly

Ive been to this location and then Edina location as well as a location in Iowa City. Wait times often exceed 30 minutes at any give time of day and some staff is predisposed to be rude or inept. Arriving well before the close of drug screen hours, I have been turned away due to high demand. It is unfortunate that this company essentially has a monopoly on pre-employment drug screens. The locations are almost always understaffed and service to customers suffers. If I had a choice, it would be to find another vendor for drug screens.

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Karisa Sorensen

Came in with my calm and quiet 3 month old in a stroller at 9:30am. Checked in and waited. During the wait the workers of LabCorp told me I have a very cute baby. At 10:30am they called my name, I was then told I could not proceed because I was alone with child. They crossed my name off the list and told me to get back in line after lunch and I shouldve checked the website. Why wouldnt they tell me that when I checked in or when they said my baby was cute? Disappointed in their customer service.

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Meghan Abston

I came here to submit a drug screen for a job, and it wasted my entire afternoon. There were 2 ladies working, 17 people in the lobby, and one of the ladies was so chatty it took forever for her to get through the wait list. Im all for being friendly, but not at the expense of 17 peoples time. I couldnt schedule ahead and when I called to ask no one answered. Seriously, ridiculous. They either need more staff or a more efficient process.

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paul vang

Tried calling for more infomation on scheduling a drug screening. Phone number in email sent to me was disconnected. No phone number listed on google. Phone number on website had a busy tone with no ringing. Hours listed on website different from google. Decided to drive there maybe for a walk-in, found out they only offer drug screening in the mornings only. Would have been ideal to list that in emails and website.

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John Wright

LabCorp can get crazy busy so Im not surprised by negative reviews. Plan ahead, expect to wait a half hour to an hour (worse in the middle of the day). Its never fun but the phlebotomists generally do an excellent job (even if the error rate on test results is rather high). Be nice to them and they are generally nice to you. (although consider what they do and how often they have a lousy day)

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философ разрушения

I was turned away for a walk in pre employment for no reason other than that they were to busy tried calling before i came and they were to busy to answer the phone THEY LITERALLY SAID THAT!! when i demanded to be seen because i was within walk in hours they threatened to call the police. Worst service ever. RUDE AS HELL

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Jamie Payne

Unfriendly, unhelpful people with bad attitudes in an intimidating environment. I actually witnessed a couple of employees being very rude to, and mocking, a patient because he didnt speak much English. I was thoroughly disgusted. Oh and dont bother trying to call them- they NEVER answer their phones.

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Kali Anderson

The lady I got was super rude. After my drug test she pointed at the sink for me to wash my hands then yelled at me for washing my hands too quickly. One guy was trying to figure out how to pay online and she refused to help him. She even complained about him to me.

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Chase Thomas

Spoke to a representative to get a few questions answered about whether I needed an appointment or not and to ask about whether I needed to bring my prescriptions with me to document what I have been prescribed and she was very friendly and helpful.

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Barbara Blehm

Traveling and found this location online. My husband was 5th in line...in and out in 20 minutes and nice, nice people. Where the bad reviews came from is beyond me.

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