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Maple Grove Vision Clinic

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13645 Grove Dr, Maple Grove, MN 55311, USA


Category: Optometrist
Address: 13645 Grove Dr, Maple Grove, MN 55311, USA
Phone: +1 763-420-8030
Site: maplegrovevisionclinic.com
Rating: 3.4
Working: 12–8PM 10AM–7PM 8AM–5PM 8AM–5PM 7AM–1PM Closed Closed

Location




Photos 7

Reviews 7

A

A Private User

This business has a very rude staff. They often opened late when I was waiting to pick up my glasses before work. They didnt keep their posted hours which you would learn when you arrived. When you walk in the door, if the staff are having a personal conversation between themselves, they will ignore you until the conversation is completed. An order for a pair of glasses came back with the wrong lenses. They didnt call when my sons glasses were late due to a problem at the lab or later when they were ready - one pair of glasses took almost 4 weeks from order to arrival and they blamed the lab for all of the problems. Just a simple apology would have helped, but like many places now, they dont want to take responsibility. We have since taken our family business elsewhere.


EM

Emma Wow

Thought it was going to be a great experience when the receptionist was able to squeeze me in at the last minute.. the doctor saw me for a watering eye problem for over a week it had been happening and I was at a loss because I didnt know what was happening.. he told me I was fine and it was probably because of the wind, and that he rudely pointed out it hadnt been watering in the two minutes I had been sitting there.. yes thank you mr. Obvious.. also yes my eyes are watering because of the wind even when Im inside! Wonderful! So rude, detached, and made me feel stupid for going in. By the way doc, the drops you gave me havent done anything yet. Thanks anyway


A

A Private User

I have referred many people to this business. They were very friendly and efficient. I went in for an eye exam, glasses, and contacts. This was my first time trying contacts and the woman helping me was very patient with me while I tried to get them in (and this was not a speedy process). It didnt take too long to get an appointment with a specific day and time, and my glasses arrived in a timely matter for pick up.


DA

Dave Reynolds

I have been going to MGVC for over 10 years. I have been very pleased with the services I receive. They always run on schedule and I have never waited more than a couple minutes to be seen. The staff was more than willing to help me select glasses, etc... I would highly recommend MGVC.


A

A Private User

I have always been impressed with the professionalism of this clinic. They are friendly and keep their equipment up-to-date. I am especially pleased that I can drop in anytime and get my glasses cheerfully adjusted.


JE

Jeff Sturges

The entire staff are so helpful and do an outstanding job and service for their customers!!


MA

Matt Olson

The staff is rude. They make you feel like you are a bother.



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