Category: | Animal Hospital |
Address: | 1240 Snyder Rd, Lansdale, PA 19446, USA |
Phone: | +1 215-855-8378 |
Site: | animalcrackersvetclinic.com |
Rating: | 3.6 |
Working: | 8AM–7PM 8AM–5PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–2PM Closed |
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A Private User
I hope this deters the workers at this Animal Hospital from such putrid care of animals in the future. I was taking local strays to this clinic for a cat rescue I was volunteering with. I had previously made appointments with them and had had cats spayed/neutered and also ear-tattooed. This was low-cost because they are strays. I dropped off the cats in the morning and around 4-5 pm I called in to see how they were. There were 3 of them. They basically said to me "theyre fine, theyre in recovery." Less than an hour later I was picking them up. They didnt check on the cats before they handed them to me, and I sure wish I would have checked on them before I left because can you imagine how AWFUL it would have been if I had shrieked in the lobby THIS CAT IS DEAD!" But at home I discovered this young, seemingly healthy cat dead in his crate. I called up and they didnt even apologize, I asked to speak to the doctor and she was very cold to me. Did not offer to dispose the cats body, and refused to give me any refund. I made an appointment for a female cat to get spayed a few days later and when I went there I think they saw who I was and they lied to my face and said they dont do low cost Trap/Neuter/Return. So the feral cat went to the SPCA and was put to sleep. Another nice stray cat I had treated for ear mites was given a one-time dose of medicine that I did pay full price for and they did not work. I did not receive a refund, and got medication elsewhere to solve the problem. This place is crap, and the workers are cold hearted- especially the vet who owns the place.
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A Private User
I took my male cat there to be fixed a few months ago. He needed a more invasive procedure, because one of them did not drop (which I was not informed of until after they did it!! strike 1). She closed him up with staples and they got infected (strike 2). I even brought him back thinking they were infected and she told me to put some cream on it and he would be fine. Well he wasnt and he needed a second surgery to stop the infection. After a few months I noticed he was acting like he wasnt fixed. I took him to another vet and they said that he still had one (the one that did drop). So he needed a third operation (strike 3). I called and called and faxed over the invoice of his third procedure. She still has yet to resolve the situation to my satisfaction. From now on I will do my homework on my vet and check their license from the state!
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A Private User
They refused to provide me with a written prescription for heartworm medicine because they "prefer" that you buy it at this vet office rather than at an online site where according to the doctor the medicine may not be the real product. Excuse me, but i will still like to have the choice of choosing where to buy my pets med! Fine, lets say for a moment that online pharmacies are not reputable, but that will still leave room for other vet offices that sell the "real" medicine for my dog. I had to argue and discuss with them to finally obtain a written prescription. What a nice experience! NOT. Overall, i would not recommend you to go there unless you are ready to do as they say and buy the medicine exclusively from them. What a service! Lets be real this "doctor" does not care for your pet, only for your money.
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Elizabeth Yocom
Ive been working at Animal Crackers for three years now, and I have to say that working for Dr. Cowley is an experience unlike any other vet that Ive worked for. Shes truly compassionate with her employees, her clients and most importantly, her patients. I am a very, very picky person when it comes to choosing who I want to care for my two cats, and knowing firsthand how Dr. Cowley cares for her patients, I wouldnt take my babies anywhere else. If you want compassionate care and an understanding veterinarian, go see Dr. Cowley. You wont regret it.
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Elizabeth Humphries
My cats have always gone to Dr. Cowley for their care (check-ups, shots, the occasional bath when one of them needs it), and she is fantastic with them. I had to euthanize my very elderly male last year, and her gentle and caring manner helped me through that very difficult time. Its easy to get an appointment, the staff is helpful and considerate, and the clinic is clean and well-kept. I highly recommend ACV as a great place to take your pets for their medical needs.
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A Private User
I have always loved going to Animal Crackers Veterinary Clinic. I always felt like I was getting the best care. Then one day, my dog began vommitting and was clearly sick. I called at 7pm on a Friday night. The receptionist didnt hesitate, and said come on in now! My dog had swallowed a rubber ball and it was stuck. Dr. Hawks did surgery and stayed with her all night. I love them even more now. Dr. Hawks is the best ever!!!
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A Private User
Im surprised to see the below responses as my wife and I have been very pleased with the care that we have received for our Cairn terrior. No problem getting appointments, and surgery/recovery to have Rosse fixed went fine. They also call to follow up after we visit. Pricing on their prescriptions seems to be fair to me versus on-line.
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Patty McIntire
I find the timing of these 5 star reviews odd. I would advise clicking on the user name. B. Johnson, for instance, takes his or her dog to a vet in Lansdale and goes to the dentist in Pittsburgh. Amazingly, Marble575 also takes his or her cats to Animal Crackers and frequents the same dentist in Pittsburgh! What a coincidence.
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Brenda Dougherty
All 3 of our pets are seen by Dr. Cowley. We have been with this practice for approximately 6 years. The personal and loving care that we have received for our pets has motivated us to continue to use this practice for all our veterinary need. I would highly recommend this practice!
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Bridget Nance-Gels
Animal Crackers has been our veterinary practice of choice for as long as I can remember. Dr. Cowley and her staff are always pleasant and courteous and most importantly, caring. Dr. Cowley has cared for all of our pets..... cats, dogs and fish. She and her staff are top notch.
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A Private User
I love Dr. Cowley. She is so kind and gentle. She talks to you and truly cares about you and your pet. My dog has diabetes, so we are at the vet a lot. She is on top of everything and has kept my dog happy and healthy with diabetes for 3 years so far. Lets hope a lot longer.
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Jessica R
I have been taking my dog and cat to Animal Crackers for years. The vet is fantastic. She is so caring. They really are gentle and kind. The staff is wonderful. I have used the kennel as well and my pets are always well care for. I would not go anywhere else.
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A Private User
We love Dr. Kelly, our dog was injured several weeks back and she came in in the middle of the night to help us out and put stitches. She has always been very kind and loving toward our pets and very caring and we love coming to her office.