Cleveland Park Animal Hospital

Reviews 7

BR

Bryan Delaney

Just had a terrible experience at the Cleveland Park Animal Hospital. Dropped off Butler for a simple 3 night stay in their boarding facilities. When I picked him up, they couldnt find his blanket or any of his bones that I left with him. They finally found the blanket, but she never found any of his toys. Although I sent way more than enough food (and I know he usually doesnt eat as much when hes boarding), there was magically no uneaten food returned to me. They charged me almost $3 every time they gave him his meds; I discussed that he would need to have meds administered when I made the reservation, and they never once mentioned it was an additional charge. When I dropped him off, she asked me if I would like to have Butler have a bath at the end of his stay. Again, no discussion of an additional charge (and my last vet included a bath when boarding for more than 3 days FOR FREE!)...another unexpected $30 charge! They also made him get an additional vaccine, even though he just had his annual and all his vaccinations. When it was all said and done, the bill was more than twice what it shouldve been and I never even got an "Im Sorry" from the staff. Im shopping for a vet in GVL and these people just got crossed off the list. Nothing like this EVER happened at Western Carolina Regional Animal Hospital - Veterinary Emergency Hospital - so sad they cant board Butler anymore!! Vet/boarding suggestions in GVL, anyone?!?

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LI

Linda Forrester

If you are new to Greenville or if you just are not satisfied with the care your pet is receiving, Cleveland Park Animal Hospital is my recommendation for you. I am a native Greenvillian. I have seen several generations of veterinarians in my lifetime dating back to when I was a child and my parents brought our pets to Cleveland Park. The current doctors are compassionate and work hard to provide the best care possible for all animals. The staff are helpful and friendly, and the ability to make appointments to reduce time spent waiting is most helpful. The practice is online to allow client access to pet records, but they mail reminders for routine services such as shots and heartworm testing. They work with all small and large animals. They offer grooming and indoor boarding with scheduled regular exercise; however, with my assortment, I do not take advantage of these services. I just know that this practice gives me the confidence that everything that medically is possible will be done for the welfare of my pets. My four dogs and one lone cat are my children, and I want them to have the best medical care available. I could not get this peace of mind anywhere else.

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SA

Sarah Smith

urprised and very disappointed. First time coming to Cleveland park in Greenville, and the first time for my puppy to be boarded. I chose this place based on the reviews and was drawn to the very nice facility. HOWEVER... when picking my puppy up from being boarded for 3 nights, she was covered in urine and smelled terrible. The worker said she didnt really smell/feel it on my puppy (not sure how you couldnt), and that they have new workers back there. Sorry, but I expect my puppy to be taken care of whether they are new or not. They did bathe her free of charge which was helpful, but made me wait an hour and a half. THEN, the girl that brought my puppy from the back helped me take my things to my car (very nice), told me that my puppys toy was wet because she spilled water on it. Well, when I got home, I smelled the toy, and it was urine!! I would have much rather been told that my puppy had an accident than been lied to. I really am not one to post things like this but this vets office should be ashamed, especially when they claim to be one of the best in the upstate. We will go somewhere that will take good care of my puppy, and will not be going back here.

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AL

Allison Sullivan

Thank you for such a great visit last week!! Cleveland Park Animal Hospital is the best facility in the Upstate for your animals health. Their main facility has a brand new state-of-the-art surgery center, including state-of-the-art Ultrasound!! I have gone to CPAH since I was a little girl and have seen their development over the years and their committment to animal wellness and progressive healthcare for furry (and not-so-furry) family members. Aside from being the oldest clinic in Greenville, the staff is absolutely amazing!! All of the Vet Techs have been there for years and really know their stuff. Dr Ben, Dr Wessinger have been through generations of pets with my parents, and now Dr Hait is part of my family. You cannot get a better combination of experience, superior healthcare knowledge AND bedside manner. I will never go anywhere else for ALL my babies :) Thank you CPAH!!!

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Tee Kay

We moved to Greenville a few years ago and were looking for a vet who would have compassion and understand the special needs of our 13 year old Rhodesian Ridgeback/Pit Bull. Dr. Heather Miller did not hesitate to meet with us to hear our requests and assured us they would be able to handle our unique situation. When the time came to put our beloved boy Buddy down, she and her vet tech came to our house and accomodated our every need. One of our worst days ever was made so much better with the tenderheartedness, empathy, grace, kindness and respect they showed. They allowed our family (and two other pups) to grieve and spend time with our boy before they removed him to be cremated. I cannot thank them enough and highly encourage anyone who is looking for a new vet to consider Cleveland Park Animal Hopsital. Doctor Heather Miller and her staff are one of a kind.

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AB

Abigail Schmidt

I am currently a veterinary student who just spent a week externing with the team at Cleveland Park Animal Hospital. Let me say, I had a tremendously wonderful week. The staff truly cares about each and every animal and treats them as though they were their own pet. The doctors are a phenomenal team and work with each other at every turn to make sure the best standard of care is being given to every patient that comes through the door needing care. I can honestly say this was one of the best experiences I have had to date, and I can only hope to one day get to work alongside this fabulous team again. They were a wealth of knowledge, offering an accelerated standard of care, while managing to do what is best in every case, for each patient. CPAH rocks!

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TR

Trish Springfield

I had an AMAZING first visit ever to the Cleveland Park Animal Hospital on Martin Luther King Day - a busy one for them given the minor holiday. Despite their work load, they managed to arrange an appointment for me and my 7 year old cat who was no longer eating or drinking. They were incredibly gentle, understanding and did amazing things for Rumble (our cat). We were seen in less than 30 minutes, Rumble was diagnosed and treated within the next 30 minutes, we went home to continue care and in less than 2 hours, Rumble was eating again! And the hospital was available for us to return within 24 hours if he did not resume eating. Bottom Line? The best description of their service is this: They treated my cat like it was their own. THANK YOU!

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