Category: | Dermatologist |
Address: | 300 W Arbrook Blvd, Arlington, TX 76014, USA |
Phone: | +1 817-704-4777 |
Site: | metroderm.com |
Rating: | 3 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
TR
Traci Baumgartner
PA Brandt and Esther were very pleasant and did a really good job communicating with my 10 y/o daughter at her appt. today. However Christina at the front desk needs to work on her customer service! Very rude she kept looking at her computer screen and I wasnt sure if she was speaking to someone else or to me and my family. The front desk people should reflect the professionalism and customer service of their physicians. And that was not the case today!!! Recommendations: Esther should have introduced herself to my daughter and her position and explain what to expect during her visit. Front desk: I would like to see better customer service and less rudeness.
PA
Patient B
DR.HANSLEY AND HIS STAFF DESERVED 0 STARS. THEY HAVE THE WORST FRONT DESK EVER, THEY ARE RUDE AND SOME OF THE MAS ARE RUDE TOO AND THE DR. DONT SEEMS TO CARE. AND DONT BOTHER CALL THE "MANAGER" HAPPY (YES,THATS HER NAME) BECAUSE SHE WONT CARE EITHER. OFF COURSE NOT, IF THE FRONT DESK,AND SOME OTHER EMPLOYEES ARE HAPPYS DAUGHTER AND NIECES. NEVER AGAIN, THEY ARE THE WORST, NO PROFESSIONALISM WHATSOEVER!!!!
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Adam Smith
I didnt appreciate having to be examined with a teenage girl "assistant note taker" in the room, even after I objected. I also didnt care much for the PAs attitude, or the huge bill for 5 minutes of treatment.
DR
Drew Charles
Both Dr Hensley and PA Debbie have been fantastic in caring for my 93 y/o Grandmother. If I had the means I would trust either for cosmetic work.
AS
Ashley Lopez
Everyone is so friendly :) and kind its like family there. The providers are all amazing and take the time to answer every question you have
CH
Chakia Guevara
Rude receptionist. I decided not to book an appointment based on my interaction with the receptionist.
AL
Alfred Wayson
Both the medical and cosmetical sides are very knowledgeable. I have enjoyed being a patient
JA
Janice Mann
Called to get appointment customer service is horrible, i decided to go to another place
A
A Private User
I love how informed and educated the doctor is, truly knew how to treat my face.