Category: | Medical Group |
Address: | 10333 Kuykendahl Rd Ste D, The Woodlands, TX 77382, USA |
Phone: | +1 713-897-7244 |
Site: | mhmg.memorialhermann.org |
Rating: | 3.2 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–4PM Closed Closed |
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Shannon E
No compassion and rude staff. Called office WELL before my appointment because I had trouble finding office, I was very close. The receptionist was nice and guided me by phone to their office. I walked in 5 minutes past my appt time. I signed in and waited 20 minutes before they called me up, they said that because I was 5 minutes late, that the Dr has refused to see me. I explained that I was on the phone with them having trouble finding office, the receptionist laughed and said that the Dr will not see me. Why didnt they tell me this when they directed me there by phone? Why didnt they tell me before my 20 minute wait in their waiting room? I was telling my neighbor about the bad experience there, and she said it sounded very similar to an experience she had. We then discovered she had a similar problem with Dr Hunter about a year ago. She of course fired Dr Hunter, and we will be doing the same. I had waited months for Dr Hunter to see me, with a medical concern and this is how she treats clients. My neighbor said Dr Hunter was a very mediocre dr, and is a very conventional Dr. - Dont let the D. O. title fool you, she is just a typical MD who treats symptoms,youre in and out and thats it.
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Lavanya In
I had a terrible experience with this clinic, I called to fix appointment as I was very sick and the first thing asked is about the outstanding payment and for which the check has already been sent to their cardio department. The staff refused to even check on the appointment availability before giving the details of the outstanding amount details, I do not think this is the way a sick person needs to be treat and after being with this group for almost 5 years and having a clean track record for payments.
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L F
After reading other reviews, I agree that Memorial Hermann Sterling Ridge does not provide quality care. I saw Dr. Batista and she spent over 30 minutes doing data entry on her laptop in the exam room. When it came time to address my concerns, she pointed to her watch and said - times up you can come back in 4 weeks.
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N C
The staff is rude. If you call, you are on hold upwards of 10 minutes. Calls will not ever be returned. My medical history had to be given to them 3 times, their "system" changed more than once on one year. Could never get an appointment with my doctor.
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Charlotte Judd
The "medical assistant" is terrible at her job. I always have to leave a voicemail, after no response, I follow-up and she acts like she has no clue as to what I am talking about. She never follows through.
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Leandro Ochoa
I never had a bad experience as a patient here. Dr. Batista has shown me compassion and was very thorough with my evaluation. I would recommend this place to any of my family and friends.
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Katie Knorr
I definitely recommend Meghan Hunter. Shes understanding and definitely on top of making you as a patient top priority.
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Lauren Decker
Staci Bell is the kindest Doctor I have ever seen. I highly recommend her!!!!
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Tracy Mitchell
Great!