Wasatch Animal Clinic

Category:	Animal Hospital
Address:	895 W 100 S, Heber City, UT 84032, USA
Phone:	+1 435-654-3837
Site:	wasatchanimal.com
Rating:	4.7
Working:	8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–1PM Closed

Location

Photos 36

Reviews 16

A Private User

I only slept for about 45 minutes last night because I cant stop thinking that I made the wrong decision when taking my kitten to them for treatment. My mom has been using them for her pugs for over seven years which is why I went there... but after the way they treated us yesterday neither of us will ever go back. To begin, the front desk person was incredibly rude from the second we arrived, she was very abrupt and did not care to listen to my description of the events leading up to my bringing my kitten into the clinic. During her subsequent phone calls with the vets status updates about my kitten she was short in tone and acted completely put out by any question I asked her. She didnt even show the tiniest bit of compassion when handing me the box containing my kittens body which we brought home to bury. As for the vet, she called me once and told me that because my kitten was in so much pain she would have to put her under to get a good xray... never mentioning I would be charged another $100 because she took an initial xray without being able to position the cat properly... how is that my fault? She does this for a living she should have known it wouldnt turn out before she took it. Even if she didnt know and it was an honest mistake on her part... it seems really wrong for them to charge me for two xrays because of her mistake doesnt it? Finally when it was decided the best option was to euthanize and we drove back to the clinic to pay and sign the paperwork she didnt even take a minute to show me either of the xrays and explain the injuries to me. As a vet, should it not be standard to review them with the pet owner, if for no other reason than to ease their mind and help them feel more certain they are making the right decision? I have always thought of vets and the people who work or them to be very kind and compassionate people and aside from this experience that has always been true. It really bothers me to think the last couple of hours of my kittens life were spent in a very cold and uncaring environment, if I could go back and do it over again I would have taken her someplace that loves animals. The people at Wasatch Animal Hospital dont appear to care about pets or their owners at all... thats a pretty crucial trait for an animal clinic to be missing. I hope anyone who ever needs a vet near Kamas can avoid the experience I had and go elsewhere.

Jennifer Roma

They were staff and doctors were kind, caring, and fit our injured cat into their schedule. Five stars for that. They were really compassionate. However, they misdiagnosed him, thinking he didnt have a life threatening injury, but rather quality of life injuries (partial paralysis). He died about an hour after we brought him home, without pain killers. My children witnessed it, and it was awful. Then the Pet Reflections service they use is terrible (its a separate company). I dont recommend them at all. The ceramic paw print we purchased for $60 is totally crooked and doesnt look like our cats paw print.

Kayden Hicken

Our dog was being a great protector and risked her life against a porcupine (poor decision making on her part). She had a ton of quills in her mouth, nose and face. We tried another place in town and they wanted us to wait 4 hours and charge us far more than we thought it should be to remove these quills. We called Wasatch Animal Clinic and they took our dog right in, charged less than half of the quote from the other place, clipped our dogs nails (complimentary), and they were closing before we realized so they brought our dog to our house. These are great people who truly care!

Aurora Shlien

What a wonderful, caring place! They took my cat in at a moments notice and lo and behold, my little one needed surgery that they were able to perform the same day. They were kind, caring, professional and knowledgeable. I felt as though I had found my family veterinary clinic for my three cats. So lucky to have Wasatch Animal Clinic and their amazing support.

Kristina Watkins

Dr. Isom is the most gentle and caring vet Ive ever met. There is no underestimating the grace and gravity of his duty; Ive never felt that he was dealing with me or my beloveds in any sort of casual way, while at the same time offering calm and realistic council. Five stars just isnt enough.

Annette Johnson

Amazing clinic. I dont live in Heber but walked in with my pup who had received a bite from another dog that was infected. Took us right in, helped us out. Lucy is doing great! Thank you very much. Everyone was so kind and helpful. Excellent services!!!

Lori McDonald

Dr. Isom has been our vet for the past 18 years and he is wonderful. Very good at what he does! Great with the animals and with us people as well. We are very happy we discovered the Wasatch Animal Clinic. The staff are all very nice as well.

M. Olsen

Very friendly, very professional. Have always been treated well by staff and doctors. Newly expanded facility offers even more services. The Clinic is always clean when i visit. They really do care for your pets like family.

Danielle Mariott

Dr. Isom is simply the best. I had to put my dog of 15 years down and he was very caring and appropriate. The staff is great and the clinic is warm and welcoming. All around greatness. I drive from Salt Lake, its that good.

Cori Baker

Absolutely love this place!! Will not take my pets anywhere else! I actually moved to salt lake a few years ago and still drive up the canyon just to take my animals here!!!!

Philip Perkins

We have been utilizing Wasatch Animal Clinic for several years now and are extremely pleased with their service. They are truly concerned with the health of our pets.

MeriAnn Boxall

Kind and caring. Trustworthy and I wouldnt take my dogs anywhere else. They care about my dogs and give me all the information even when its hard.

Clair Muir

Best vet in town by far!!!! Dr. Isom and his staff truly care about your pet and you!! What a great group of people.

Amy Bigelow

great experiences here. things are affordable, staff is quick & knowledgeable, vet cares about your animal.

Jaimie Johnson

Dr Isom and his staff are wonderful! They truly care about my pets and are so compassionate!

Joan Rasband

Professional, knowledgeable, sensitive and friendly staff