Lab Corporation

Reviews 20

DA

Dan & Alice Beatty

**NEW STAFF** We scheduled our appointment online a few days prior for 8.30AM which was super easy and made check in a breeze. The day of, we arrived at the office at 8.20AM, were seen at 8.30AM and left by 8.45AM. The waiting room is simple, but clean. The receptionist and nurses were very friendly and efficient despite being so early in the morning! Both of us arent a huge fan of needles, so the nurse talked with us about our upcoming Holiday travel plans to keep our minds off of the procedure (which was quick). We told them about our original hesitation after seeing the 1 Star Reviews online. They let us know every person we saw was new to the office; it seems they wiped out the old staff and replaced them with these very friendly and funny ladies! Tips: * Make an Appointment! (There were several other "walk-ins" that arrived before us that were still waiting after we finished. Appointments get priority.) * The location is on the back side of the building, so its a little hard to find. Plenty of parking though. * The busiest times to go are 7AM - 10AM according to the website.

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EL

Elizabeth McGill

Worst lab experience ever. The women at the front called my first name and I went up to the window. She did not greet me or ask any questions to verify who I am. She took my insurance and ID card, then my credit card after explaining that it would be automatically charged the balance after insurance was processed. She then proceeded to charge $225 to my card accidentally! It has been a week and the refund she supposedly processed has not shown up on my bank statement yet. When I called, I was rudely referred to a 1-800 number to resolve the issue and have been on hold for 14 minutes and counting. In addition to accidentally charging, and then improperly refunding me, it turns out that she was entering all of my info into another persons chart! I was taken to the back and already had the tourniquet on when she rushed to the back and told me to go back to the waiting room. I then had to give her all of my info AGAIN and get taken to the back a second time before my blood was finally drawn. Who knows if she properly deleted my info from the other persons chart... I am never going back.

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JO

Joe L

Visited 4 Mar 2016. Had appointment for 1300 (I read somewhere that if you arent required to fast prior to your lab work it is better to go in the afternoon as it is not as busy), arrived at 1245, there was one person in the waiting room. Signed in and sat down - the receptionist (Eva) was in the back. Five minutes later she came out, called my name and took the information she needed. She was very cordial and engaging. A few minutes after my appointment time Sarah the technician called me back. She was polite and very professional. By 1310 I was walking out of the office. Overall: polite, professional and efficient. I have used this location before without issue and will continue to do so. It is not too far off of I-395 and relatively easy to get to. The only reason I didnt give it a five is the parking can be a challenge when it is busy.

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MA

Martin McMelvin

The black women taking insurance information here is clearly a racist, non blacks stay away from this place. Not only that if you have an appointment scheduled be ready to wait for more than an hour and you have to deal with the lying racist receptionist telling you itll be another five minutes. They expect you to be courteous to them but they will treat you like dirt. GO ELSEWHERE, if you dont mind waiting for over an hour after scheduling an appointment. If you plan on walking be ready to be there for half the day.

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IB

Ibironke Balough

This people have no regards for other peoples time. The wait time for checking after signing in was 35 minutes. And that was just to check in. After that, it took another 40 minutes to be called back for a 2 minutes service. There has to be a better process. They do not have enough staff working for them to decrease customer wait time. If you value your time, skip this location. There is so many other things I could have done with my time.

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MI

Micah Edmond

The wait wasnt horrible like most of the other reviews as I got there super early when they opened. Only sat for about 10 minutes. I was there to get my biometric screening done and one of the things that needs to be taken is waist size. The specialist couldnt find (nor did she look) for a tape measure so she told me to make up the number. I told her what I thought it was, however when I got home I was way off. Very frustrating.

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SU

Susan Scott

Worst facility ever , we had an appt scheduled appt and was seen an hour later , hey said they were unaware of our time . The front desk is very unprofessional and nonchalant about their customers and do not value theyre time . Customer satisfaction is not there business !!!!!!!!!!!!!!!!

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AM

Amy Murphy

This office was super unorganized. Fax machine didnt work. Their finger printing machine was also out of order and couldnt complete appointments. I was worried my sample would get mixed up, but the nurse at least seemed like she new what she was doing.

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AM

Amina NInah

Honestly this is way too much. I am here and it is 7:15 now but no one is here. Once , they got here at 8 am whil it supposed to be open at 7 . The service is ok but they ARE NEVER EVER ON TIME. We go to work after blood work.

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SA

Sasha Moore

Rude staff, tiny office, people kids running around like they are at a playground. I was there for an hr and watched 5 people who came in after me leave before me and I was there for something slight.

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DE

Dennys Y

Horrible, worst experience ever. Receptionist is very rude. Had to wait 3 hours for a simple urine routine test. The place is very dirty, I will never come back, not recommend. 0 stars if I can

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AL

Alisson garcia

I cant believed this is the worst place on VA, the staff is extremely rude, they dont clean the place in years. They dont have respect for your time 2 hours 50 minutes for a simple urine sample.

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LI

Lidia Torres

No necesitas hacer cita en este lugary la atencion. es rápida.

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AK

Akua Tabi

Worst place ever. It takes sooo long. They have called all these people before me. Ive been here for almost an hour and i just need to do a drug test for work.

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AN

Angel S

This facility is not only making you wait, and their staff is not pleasant. They are impolite and have no respect to customers.

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JE

Jenn in DC

Bugs crawling around in the bathroom (how can I give a specimen dodging bugs???). Rude front desk people. Dirty all around.

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DO

Dominika Pinkowska

Fast, friendly service. Only problem was finding place, tucked in back of plaza, bad signage but thats not labcorp problem

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MA

markus mcneil

this place sucks... staff sucks and the service sucks more than the staff. do not go here.. i repeat do not go here!

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M

M Marquez

This place is horrid and the staff is rude and bitchy. Slow wait times even with appointments, go somewhere else.

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H

H Dameri Serpas

This place has very unfriendly, unprofessional and insulting staff and they all treat people like crap.

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