River City Veterinary Hospital

Reviews 6

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Anna Greer

update after initial vet visit/previous review: I talked to Dr. Anthony over the phone before my follow up visit, he indicated some over the counter treatment I could do with for Jackson (worst case scenario to stop the two “bumps” in question from getting worse). I went and saw Dr. Anthony for a follow up visit. He was great. he was willing to work with Jackson’s (my dog) quirky high energy personality. He wrestled with Jackson a bit, then rolled him onto his back and looked at his belly and the issues I previously had. The bumps ended up being nothing… but it was reassuring and very nice to know he took the time to look at the issues in question. He truly cared about jackson and was willing to go the extra step to call before my appt to “get the ball rolling” should it be worst case senerio. previous review: I have been taking my dog to river city for 2 years now, mainly only for his annual exam...all the doctors have been great... well until friday... i scheduled an apt specifically to see the doctor...outside of his yearly exam...my main concern was i started him on a joint supplement...and had questions about it...but more importantly there were 2 bumps on his genital region i had questions about... the doctor did answer and help me out w joint supplement question...but the doctor barely looked or asked any questions about the bumps in question...i was poo pood (with an aura of i know more then u and dont question me) and told my dog had a staph infection (when he gets excited his skin gets red...and there were some other bumps unrelated to the bumps i specifically had in question).... Almost $200 dollars later 67 of which was for a prescription i am not sure he needs (yes i know i am not a vet)...i still KNOW the two bumps in question will still be there after the 14 day prescription... I was told I could come back for more diagnostics....Which will be even more of an expense... until then i am stuck w google and having a nurse for humans come over to take a look at him I specifically wanted a vets opinion so i wouldnt have to google...but my vet budget is blown for this month Please note...i realize my dog gets excited when confronted w new environments and people ie vet...but for a basic vet visit i expect their staff and ESPECIALLY the doctor to b trained and take the time to take a close look at him and not poo poo the bumps, writing them off as a staff infection, One question i would expect is "why specifically those two and not the other redness?" "How long have they been there?" those would berelevant questions...but were not asked... There was an appearance of uncaring and wanting to increase the price of the bill and "MAKING" me come back and rack up another bill w another base vet visit and then whatever the diagnostics would be...

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Kaleigh Leal

Earlier today we were faced with the difficult decision of putting our 15 year old collie mix, Lexi, to sleep. I cannot thank Dr. Anthony enough for the support and grace in which he handled the situation. While we knew she was sick, we didnt have many answers from our cold and compassionless experience at the emergency vet the night before. Dr. Anthony immediately pursued answers by doing an ultrasound and came back quickly with some news. He was blunt and honest about our dogs current state and laid out some realistic options that all centered around our Lexis comfortability and happiness. Ultimately we had to let her sleep and cross the rainbow bridge. Dr. Anthony asked that a blanket be brought into the room, turned down the lights and gave us the perfect amount of space. I even saw him wipe a tear. When everything was over he hugged us and shook our hands and was genuinely sorry for our loss. This experience would have been worlds different without his and his staffs kindness and compassion. I HIGHLY recommend this office and specifically Dr. Anthony. We cannot thank him enough for the role he played in this difficult day.

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Caroline Davis

So very happy with the service we received at RCVH yesterday with our pup Cookie-the-Wookie! The facility is pristine--clean floors, no weird smells--absolutely sparkling clean. We spent barely 30 seconds in the waiting room before we were directed to an exam room where we were given an annual check-up with 4 vaccinations--all done IN THE ROOM! A lot of facilities take pets to the back, which Im not a fan of...I want to see what services Im paying for, and I want to make sure my pet is being treated well--not yelled at, not yanked on the leash, etc. Dr. Jones was very knowledgeable, considerate, and quick with our service. For an annual appointment including: 4 vaccinations, fecal & hw tests, and a nail trim-- we were only in there for a total of 30 minutes! The service is moderately priced, and honestly I would pay more if thats the kind of service Im going to get time and time again. So very happy we chose to take our loved one to this facility. Do yourself a favor and visit these wonderful people!!!

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Mark Grasser

This is the first dog we have had, so we have needed quite a bit of guidance and have had many questions. The experience to this point, as we are now through all of our initial "puppy visits" and vaccinations, has been better than I ever could have expected. Dr. Anthony has taken the time to get to know our puppy and us, and give us the advice and recommendations on her care that we needed. He also has been completely willing to answer our questions, and even brings things up that we may not have thought about. In addition, the entire staff has been just as friendly and helpful. Dr. Anthony was recommended to me by a friend who is a long-time and extremely experienced dog owner, and who continues to bring multiple dogs to Dr. Anthony for the very good care they receive. I look forward to being able to recommend Dr. Anthony and his group to others in the Richmond area.

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Justine Zinskie

My frenchie, Jacques, is a patient of Dr. Anthony OSullivan. I was a very nervous new pet owner when I got Jacques but Dr. Anthony went above and beyond to make me and my pup feel welcomed and taken care of. He made many research based recommendations about food, supplements and other things that I felt was him going above and beyond. When my pup started limping which seemed out of nowhere, he squeezed him in for a last minute appointment on a Friday morning to check him out and get him some pain meds for a sprained paw. Ive since called their hospital a few times after my dog got into eating things he shouldnt and theyve always guided me on the proper thing to do. I am so happy we found such a great, caring and affordable vet!

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Nick D

I get so annoyed by veterinary clinics trying to push unecessary services and refusing service unless I comply. Fortunately I found this place. The staff, from the moment you walk in the door until you leave, treat you and your pet like the most important thing in the world. They really care about their customers and clients. The doctors and assistants will take time to explain everything and are happy to entertain any questions. The first time, at River City, I received a sick stray puppy and needed to get her seen immediately. They made an appointment for me at closing time just to get the puppy seen. Every time Ive been back, theyve been just as great and accommodating. Im very happy.

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