Bostic Veterinary Hospital

Reviews 4

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vnessa W

I will not return to Bostic anymore their main objective is profit. They are unfriendly, money hungry, and lack customer service and sympathy for pet owners dealing with unforeseen circumstances. Medical pet health is unexpected, expensive, and very stressful. When my pet was dealing with a medical issue I contacted Bostic, and asked them how much three specific blood test would cost me? (very simple question to answer) They treated my pet several times before so she placed me on hold, looked me up in their system, and came back and advised me they dont quote prices over the phone, and I would have to come in and let the vet see him. That statement is a wicked lie, disgusting, and greedy. Obviously I am concerned about the price because I love my pet dearly and may not be able to afford the fee. I dont want to be shocked, humiliated, and caught in a dilemma that will cause further agony to myself and pet. Therefore, as their CLIENT and CUSTOMER seeking assistance for my beloved animal they failed to provide professional care, and assistance in a time of need. So many pets get neglected and mistreat because their owner cant afford health care for them. I want to take action and provide medical attention for my pet the best way I can. My simple question I asked Bostic is so I can be prepared to adjust my allotted budget. I must be alive and healthy to be able to care for my pet. Therefore, I need to ask those questions in advance. It makes no sense for me to drive into Bostic, waste gas, time, and money letting the vet see my pet if I cant afford to pay them. They didnt even ask me any questions of how my pet was doing or questions related to my pet. Real, loving, honest caring vets ask questions and try to help the best way they can. Its so morally wrong and shameful of Bostic to deliberately seek a way to gain coins over my misfortune. What makes Bostic look even more pathetic is after they told me that unreasonable lie to just get me into them, I later contacted another veterinary clinic. My neighbor referred me to call her vet clinic because she admires the staff caring attitude. Keep in mind I never been seen there before, this clinic asked me questions about my pet and kindly informed me the cost of each 3 test and provided wonderful details. That type of service is commendable, it gave me relief, and a better outlook of what I was facing. Now its clear why Bostic spend money and resources on marketing themselves. Constantly advertising their clinic and sending out coupons and discounts to new customers only is a must. With that type of poor customer service and careless conduct towards animals and humans they will always need to provide incentives and promotions to get unaware new clients to replace the ones who will never return.

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G Szabo

Ive been going to Bostic for years. They have always been good, and have never turned me away. There are two Doctors there. They get busy, and just cant drop everything all the time. I was there when they had a dog that was hit by a car and a well person came in wanting them to see their animal. They referred her to the emergency hospital, BECAUSE THEY HAD ONE DR WORKING LATE, AND HE WAS WITH THE DOG THAT GOT HIT BY THE CAR, and she got mad. People assume that they are to receive special privileges because they have been going there a long time. Just because you didnt get your way or they didnt kiss your butt doesnt make them a bad business. They could have said nothing and told you to leave. They in fact told the lady what was going on, and they would call the Emergency to let them prepare for her arrival. They didnt have to offer that. They do a good job there. The prices are fair, not like some of these other places my friends have gone to. Meds are expensive thats not the Vets fault. Dr Gail is very nice, she cares a lot for the animals, and the owners. Ive seen her come out and and and just talk to the owners to explain in laymans terms what was going on. She will work to do what she can so you can afford the things needed for your animal. Its business, not a free service, so you have to pay for things that get done. You would never not pay your doctor because you dont like something they recommended, or drop your insurance. People need to get real. Ive had several dogs, and when Dr. Jim was there, and Dr Gail Ive always had faith in what they and their staff were doing. To see these negative reviews gets me to believe the people wanted a hand out, didnt get it and got mad. Bostic Vets #1. R

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Karen Lynch

I have used Bostic vet in the past for shots and checks ups. Thought they were pricey but I wanted a good vet. Only complaint during that time is I always had to wait up to 30 mins past appt. My Aussie gave birth to 5 puppies. We took her in she had a check up and xrays before pups. Then they said bring her and puppies in within 2 days of birth. We did Vet said everyone looks great. Next day I thought the runt did not look so f=good and called to bring him in and the next smallest one. They said just bring the pups. Got them there did the normal wait. I asked them to put them under a heat lamp. Vet came in checked them said yes they look very small, and the temps are very low. Well temps was fine before I left house. She said normally we would keep them warm them up and give them glucose but we close at 5. So you will need to get the temps back up and tube them. I would tube them with glucose but we close at 5. She did show me how to tube them. (I have never raised pups EVER) but could not even tell me how much sugar to put in the water, Said if I had any more problems take them to the emergency vet because "we close at 5" Left there a mess. Got them home under the heat lamp and tubed them both. Within 3 mins of tubing they both went into violent convulsions and died. This was very traumatic for me. I called and they said well they were not doing well. Very disappointed that she did not even take time to tube them and give them fluids there. The temps may not have dropped so low if I had the mother. And I just felt they really could care less. I will move all my dogs from Bostic. Knowing I had never raised pups I would have thought there would be more support. I just keep hearing , well we close at 5.

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A Private User

!!! I am new to the area, and have been looking for a vet for my dog. I stumbled apon an add for bostic vet and called and made an appointment, which the girl was very polite and helpful. I showed up for my appointment the next week. I did not get in until 20 minutes past my appointment time. And let me just say that any vet I have been to in the past has been very loving and playful with my dog, hes a very gentle small dog. Well that was not the case here... The vet was very rude and standoffish. She barley tried to make a relationship with my dog at all. I understand she was busy, but c'mon if my dog doesn't trust you he isn't going to let you touch him. And then she was very pushy to do procedures and tests that are not necessary, and proceeded to tell me how I need to care about the health of my pet. Which I do, I have no children so as far as I'm concerned he is my baby. but she was very pushy and acted like I am a bad pet owner because these specific tests were not needed. And then she took my pet in the bak to look at him in better lighting and claimed she got busy and had to put him in a cage... While I was sitting right there!! After all said and done I ended up paying 60$ for one shot, a free office visit and terrible, terrible service!! Will never got back.

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