MultiCare Auburn Medical Center

Reviews 5

SE

seter Gro

Honestly I wish I could give them 0 stars. I had a good expierinence here up until It was time for me to give birth 2 months ago. They gave me an epedural and it didnt work the first time so they gave it to me a second time and it still didnt work. To this day I still have a lot of pain. When the dr broke my water she refused to let me tell my fiance because she said it was to early in the morning. He was disapointed because he really wanted to be there for that. Then 9 hours later when it was time for the baby to come out they had littarly like 10 people in the room for a normal birth. I was really upset. Not only that but I got a horrible Tear and they had a trainy stitch me up without my permision. Now two months later I am having to go to a different hospital to get re-stitched due to not healing at all! Very upset. They also asked me if I wanted a delay on the cord being cut, I told them yes. When the baby was out they had my fiance cut the cord right away. Then when the baby finally arrived they came in and took him from me when I tried to feed him. They also didnt help me at all or even offer me a breast pump. My baby ended up having a bad affect from all the drugs they gave me so he was really tired and couldnt stay awake, he also had Jandus. The doctor then Tried feeding him a Bottle without even asking us first. I wanted to breast feed. Then they called social services and told them I was starving my baby. Then when she came to talk to me and the father the hospital said it was a mistake and they meant to cancel it. To make things worse I asked the nurse if I could shower and she told me she would be right back in to help me. She didnt come back for over an hour!! This was my first baby. Thanks to this hospital, I do not want to have another baby. It was the worst experience I have ever had in my entire life. I prey that no one else had such a horrible expierince here..

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KY

Kylie Wells

I was in a major not at fault accident in my brand new car in October on a vacation from Montana to Seattle. When the ambulance leisurely arrived they began to strap me to a board and secure a neck brace with out any consent or instruction, and I was aware and questioning what was going on. I sat in the ambulance with a silent attendant for 20 minutes before it moved from the accident site. Once at the ER I sat another 30 minutes in the hallway strapped to a board before being put in a room. It took 4 completely separate nurses before 1 of my 3 doctors came in. One of which was not even supposed to be my nurse had walked by and noticed my crying and asked if there was anything I needed. At this time I was still strapped to the board and had been for 2 hours by the way. He unstrapped me and took me to the nasty, bloody restroom with out checking anything. He gave me some pills for the pain and left. When my 2nd doctor came in he was furious that I was off the board and had been moving because this nurse did not check anything and did this with out any knowing of what was going on. My X-Ray tech was rude and rough with me as I was covered in blood, dirt and tears. Nobody was friendly, and I saw nobody more than once. They almost gave me 2 doses of pain meds. Now in the aftermath i never received a single bill and was sent to debt collectors and today i tried to get copies of those bills and they basically could care less and sent me from place to place and I got no-where. I would NEVER EVER suggest this hospital. EVER. Doesnt even deserve a star.

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A

A Private User

My wife & 5 year old daughter spent 7 hours at the hospital today. When my wife relayed the status of our daughters condition to the nurses staffed on the Urgent Care help line (103 degree temperature and climbing since the night before with vomiting through the night), they recommended taking her in to the Emergency Room at the hospital. My wife sat & waited for 3 hours to be seen. When the time came that my daughters Motrin had worn off and she could have another dose, my wife asked to get something to help reduce the fever. After an hour there was nothing and she was told just a few more minutes. After 3 hours someone came in to discharge her and my wife indicated they had still gotten nothing of the sort. Her request was finally fulfilled on the way out the door but she was still sent home with 104 degree temperature which was worse than when she got there. Im no doctor but that makes no sense to me. The other thing I dont understand is what the heck Im paying these medical expenses for. When my daughter leaves the hospital worse than when she went in, having spent several hours there, and received only a few minutes of attention during that time, I am unable to comprehend what awesome service Im paying for.

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RH

Rhonda Hudson

I went to the ER on a Monday night with a raging migraine, ice-pack held to my head. Migraines arent new to me, I know how to handle them, but this one was extraordinary. They shuffled me around, doing nothing more than taking my name and insurance info, for more than an hour. There were maybe two other people there, it was not busy at all. When my ice-pack was completely melted with no relief in sight, and it was apparent they had no intention of dealing with me, I left without being seen by anyone at all. I will fight them vigorously if they try to charge me for this huge waste of time and lack of even the most rudimentary care. This is only the second time in my life I have had to show at an ER for a killer migraine; the first time, years ago, I went to St. Francis Hospital in Federal Way. They took me seriously and gave me an injection that shut it right down. Ive lived in this region since 1980, and have consistently through the years heard how substandard Auburn Regional Medical Center was. I never had to experience it before, but I just moved nearby and it was the closest at the moment. I absolutely will not be back.

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JO

John Templar

When this was Auburn Hospital, it was an awful, terrible experience that resembled a police inquisition more than a medical facility. My wife came in for a severe IBS episode and from the beginning to the end it was a horror show. She tried to get up from peeing when she couldnt and the orderly (illegally) forced her back down. Everything either of us said was assumed to be a lie. It was SO suspicious that I couldnt remember her gastrointestinal specialist from 8 years ago. She mentioned that her dog danced and then talked about a dog that died. AH HA! Instantly the nurse sprung on it and caught her in a LIE! I had to show officer nurse that she had two dogs on YouTube. In the end she could get no help from this police precinct pretending to be a hospital so we had to go home and use hot water, heating pads and other methods to get her IBS under control. It was a miserable, miserable experience. I heard that the hospital changed to Multicare so I altered my ban on it, brought my son there and it was a pleasant, fast experience.

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