VCA Parkway Animal Hospital

Reviews 5

JO

Joanne Sutherland

I used a lady vet here to crop three different dogs over the last 10 years. The first came out just a little short but symmetrical, the second came out perfectly but the last came out horrific. The crop is now 2 years ago but what this vet fails to recognize is that when she screws up a crop, the dog owner lives with the unfortunate mess for the next 10 to 15 YEARS! I first contacted the clinic at about the 6 month mark after $600 for crop and hundreds more for taping braces, Id exhausted all afforts to tape those extra-heavy ears! The vet finally consented to look at my photos of the crop at about the 19th month after the crop. Her final remarks were that "it looked like a break in the cartilage" and "you could try shortening it but youd have to cut it really short like a pit bull crop". Number one, she never cared to examine my dog further and there is no "break" in the cartilage Anywhere! The ears bow down in a smooth curve like a jesters hat, a broken cartilage would resemble a piece of folded paper! There is no hard fold just a stupid banana peel look to her! MNumber two, Im no vet! Im not about to shorten or cut my own dogs ears its why I contracted HER and this Clinic and requested a show length crop and specifically told her NOT TO MAKE THEM WIDE, just like the awful crop she showcases on her wall of some show boxer with huge fat ears! - everyone knows a Doberman has a very fine and refined head and gets a very slender crop to Match! This review should have been posted almost two years back but Id never seen these other reviews before now and it so interesting to read that theres one compassionate person there now who actually seems concerned when clients feel screwed over by this clinic. To my mind this was the worst amount of money Ive ever spent for any crop, ever. Also hands down the most expensive crop Ive ever paid for. Plus the added aftercare to have my doberman come out looking like a clownish jester for life! Plus the constant comments from people about one of my dogs not being cropped (this one) or that shes ugly, or that the crop is awful! If there were a way to include a photo with this review there would be a stack of them!

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ST

Stephanie Tetloff

In response to the negative review beginning as "HORRIBLE"...the person who posted that message is mixing up Parkway with another hospital. Parkway does not see Humane Society foster kittens. Adopted kittens yes, but not those being fostered for the Humane Society. There is at times a wait of 20 to 30 minutes if the Dr. is attending to an emergency, but never a three hour wait. Sometimes the wait is because the client before you is very talkative or the pet is in for vaccines and when scheduling, the owner failed to tell the receptionist of other concerns such as limping, vomiting, itchy skin. That makes the appointment longer that hasnt been marked out on the appt. book. Parkway Drs. speak excellent English. None have accents that cant be understood. That negative person is definately confusing Parkway with another facility. HORRIBLE. Brought several different foster kittens in on several occasions and was displeased each time. My appointment was made and the woman remembered talking to me when I arrived several hours later but didnt write it in so I had to wait three hours. The vets I was given on two occasions spoke terrible english and rough handled tiny kittens. Another was rude and rushed and would not listen to me, resulting in giving the wrong kitten a shot. Unfortunately, when you foster through the humane society, you have no say where you bring them. Would NEVER take my pets there.

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AS

Ashley K

Let me start with this. I am from the Midwest and was new to WA when visiting this vet. It was my first veterinary visit after moving here. I am an avid hiker and very outdoorsy. I know my outdoors and coming from the Midwest that means I know my ticks and wildlife well. So for my first visit here with my pooch it was urgent. I had taken her out hiking deep in the mountains and a few days later noticed a cluster of seed ticks. Seed ticks will place their young in clusters of thousands. I took her to the vet to have them removed as they were so tiny I knew I couldnt get the heads out myself. I told her what was wrong and she proceeded to tell me I was wrong. She took my dog and scraped the ticks with a blade. This in turn left all the heads in her skin, and released the blood from them onto her skin (this is good on a wound right?) Then wanted to just cure it all with a high dose of antibiotics. Yum. After she was able to look at them under a microscope she said she was sorry. I was right and they were seed ticks. My "issue" was resolved with care but I cant say I will ever return to this office. A proper vet should listen to their client and be dedicated to study. I found a great vet at Wildflower.

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DA

Dawn Brekke

Dt. Jagger is wonderful. However, I was very shocked when leaving today to find Karen, an employee strike 3 dogs with their leashes. She was taking them out to go to the bathroom when 2 of the dogs started barking and going afer each other. She took the leashes and struck all 3 dogs. I yelled "hey!, you shouldnt be hitting those dogs!" She didnt even look at me. I called the office from the parking lot and said the woman in the black shirt with the 3 dogs that I think works for you. And the person on the phone said yes, Karen. I said yes. The dogs stared going after each other and she hit them with the leashes. I said thats bullshit and my cat will not be coming back here if that is the kind of people you have working there. I then hung up because I was so angry. I will be discussing the incident with Dr. Jagger when she calls with my Teds test results. He is scheduled for a tooth extraction, but I will not leave him there unattended. I am very disappointed. I have taken my fur babies there for 6 1/2 years. Im now afraid to leave Ted with them.

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*I

*isetnolimits *

Our first time there.. Very Unfriendly, inpatient and un-organized staff. Lost the paperwork we brought in for our new pet. Very busy with little time to answer questions of the patrons. Extremely high prices for exams, shots, procedures. The Exam room was filthy upon entry from the exam previous to ours, causing us concerned about the spread of disease to our new pet. Overwhelming amount of miscommunication between staff and None of the employees, including the doctors, seemed knowledgeable. They want to give you the bare minimum of care and information so you have to come back for more services and pay more money. We definitely did not feel like the welfare of our pet was first. There are other less expensive, knowledgeable, clean and friendly alternatives. WE WILL NOT GO BACK and DO NOT RECOMMEND THIS PLACE TO ANYONE.

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