Category: | Animal Hospital |
Address: | 6695 Magnolia Ave, Riverside, CA 92506, USA |
Phone: | +1 951-684-1530 |
Site: | smallanimalhospital.net |
Rating: | 4.3 |
Working: | 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 8AM–12PM Closed |
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A Private User
To "Terry C" I understand what you mean. I actually use to work at another vet hospital off mission blvd, Dr. Butchkos animal hosptial,which was ran in a similar manner with many college students. As stated "many," these places tend to hire people left and right, so the staff is just QUANTITY, but not QUALITY. I have met some very incompetent women (especially women, not to hate my own kind, but have to be honest here) Not only can they not use common sense, they also lie constantly to the customers, and are always competing with other women in the work place instead of working as a TEAM. Having experience in the field, when I came into this particular office, I picked up on nothing but attitude and resentment. (Although- "In defense", did have a point, we dont give out exact amounts, and actually where I worked they wouldnt give anything out - stupid, especially when the customer is calling from LA. I normally gave them a reasonable estimation, and every single time it was in the ball park range of the actual price and they were very thankful for the info, especially when they are having to drive over an hour- I personally think its important not to blow your customers off) By the way To "In defense" This wasnt neccesary- If you want to be a good owner and receive great medical care, sorry, it costs money. If you want to be cheap, (you shouldnt even own pets), then go to the humane society or shelter where they do a "quick snip" and your pet ends up with a number of health complications. I consider myself fairly wealthy, and I can tell you now, that good service doesnt have to cost that much money. All of my pets I own are adopted, and in excellent health. I actually take them to the shelter for their annual exams and shots, I also get great service from the Vets. Just as a reminder - a Vet is a Vet, they all went to school and are all very knowledgeable. Just because you work in a little fancy place isnt going to gaurantee good service. Word of advice - in general, when you are polite and respectful to someone, they will give you better service, this has been my experience so far, especially with doctors of all sorts.
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Barry Young
HORRIBLE Vet Techs! I feel so guilty putting my pet through an experience at Small Animal Hospital. I brought my pet in for a simple allergy shot that my pet has received numerous times from our vet in the Midwest. After the Vet gave the ok for the allergy shot she said, "The Vet Tech will be in to give the shot." This guy walks in and says, "Who gets to be the lucky one?" He meant who gets to hold the pet for the shot. My wife held our pet down and then this "Vet Tech" gave the shot. My pet almost jumped off table and made the loudest pain noise I have ever heard him make. After the shot I looked at the syringe and it was bent. The "Vet Tech" then said that was a "Normal" response. Wow! Where we are from the Doctors give the shots and the Vet Techs hold the animal. Normally the doctor will grab some fatty skin, pinch it, administer the shot, and we are on our way with the animal hardly knowing they received a shot. IF YOU LOVE YOUR ANIMAL DO NOT TAKE THEM HERE. As I write this I feel so guilty putting my pet through that experience.
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A Private User
I have always had a great experience with them and their staff. I work at Ruff House Pet Resort so we interact with them often because of vaccination verifications and administering medication for any sick dogs under our care. Last year my Bloodhound was bitten badly by a German Shepherd and she was taken to Small Animal for surgery. She had several stitches, a drain, and needed to recover quietly for 7 days. She looked so sad and her whole side was shaved where they had done the surgery.She recovered very quickly, never got any infection, and today you cant see a scar or would ever know she was injured. I am always happy to give them a great recommendation and have continued to hear very good reviews from all our customers that go to Small Animal Hospital.
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Alyssa J
My dog has been seriously sick for quite some time. I have taken my dog here a few times and gotten the same old run around and no definate answers. My dog was still sick with no resolution. Although the nurses are friendly and the front desk staff are nice it just isnt enough. After hundreds of dollars spent here on nothing worthy, veternarians who cant give you real answers we finally said ENOUGH! We have found a new Vet who is AMAZING and gave us the answers the day we went in and we are thrilled to finally have a soultion to our fur babys sickness. Our personal recommendation is to not waste your time or money on this place if you truely care about your pet PLEASE stay clear of this place!
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Elizabeth Alcock
Love, love, love this animal hospital! If your looking for a place to take your pets thats friendly, fun and safe this is the place! Dr. Whitaker and his staff are awesome (especially Tanya). They made my dogs visit (Max) such a great experience! Dr. Whitaker sat on the floor with my Max and made him feel so comfortable! The next day when I called to let him know the effects of the medication on Max he was unavailable, but called me right back from the sister location! Just amazing I couldnt be happier! With the help of them and the meds my Max Was able to be groomed! Believe me you wont be disappointed if you bring your furry loved ones here! Thank you Dr. Whitaker and staff!
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jackie Sweet
Ive known dr davis and most of the staff since i was 5 they love the animals as if they were theres they kind to everyone listen and helps those in pain all my animals i will for ever take to them .... And if i would have taken my puppy to them i know he would still be alive and i know they would not of had my pupp suffering like the other hospital i took him to last night...... THANK YOU ALL FOR YOUR HARD WORK AND CARING HEARTS AND FOR PUTTING UP WITH ME AND MY WILD KINGDOM OF ANIMALS!!!
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Sherrill Ward
AWSOME, we have taken our dog to so many places and she just howls the entire time there, we tried Small Animal Hospital she was seen by Dr. Davis and she was content the whole visit absolutely amazing. Very friendly and caring staff, thank you so much.
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Mar Villalba
I have been going here since I moved to Riverside in 2001. Although its never fun to have a sick or dying pet, you can tell that everyone there loves animals and is doing their best.
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Paul Odekirk
My family has been going to the Small Animal Hospital since the 1960s. I take my dogs to the Vet there. Ive always been happy with the work they do.
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Tracy Miles-Corridean
Staff genuinely care about the animals. Best service Ive received from a vets yet, Highly recommended.
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D Tessier
The staff and quality of care are excellent.. thank you for caring for my pet.
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Mike Webb
Reasonably priced ,very caring staff. I bring both my dogs and my cat here.
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Martha Burns
Kind and very knowledgeable doctors as well as staff. They are great.
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Virgil Roots
I love Dr Mickelson. Hes the best anywhere!