Category: | Medical Laboratory |
Address: | 3422 Georgia Ave NW, Washington, DC 20010, USA |
Phone: | +1 202-413-1092 |
Site: | metrolabdc.com |
Rating: | 4 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–1PM Closed |
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Edwin
If I could give out no stars at all I would but I have to give out at least one star in order to submit this review but they really dont deserve any. Ive been here numerous times. I have always left upset/dissatisfied and never under an HOURs time (>1hr) The customer service is POOR. Their attitude and all make it seem like theyre doing you a big favor. The phlebotomist who usually draws my blood is rude and lacks professionalism - she still did it all wrong even after I brought a set of written instructions on how to obtain the sample for my tests kit. The door says "Walk in clinic" Last time I came in Friday at 4:30PM and could not submit because they refused, saying it was too late, then told me to call some manager myself and beg for him to come in and administer the test. Not coming back again - going somewhere else. Its always a story at this place. Enough.
PR
Princess Small
Im not confident that they did their best to give me the most bang for my buck. My employer asked for very specific tests, including a 19 panel CMP. Instead of giving me the package deal, I was charged for individual tests and not even given an itemized receipt. They also (accidentally) charged my card twice. When I returned to my doctor, he was shocked at the amount they charged, knowing I dont have insurance. Maybe try Labcorp - they have actual coupons and specials.
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Raymond Kelly
Had to go there 2 times. Both times I was in an out in under 30mins. Compared to B&W which is a couple doors down they are neck and neck. B&W (6am-3:30pm) is for the early bird that gets up early. Metro Lab (8am-5pm is for the person who gets off at 4pm. Prices are the same. Its a well kept secret. Limited seating though 7 chairs max.
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David Lee
I didnt like the fact that people who came after myself were being served. There was no one at the front desk when I walked in meaning they were not where they should have been. Poor attention on there part... Think twice before you go there.
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Ashley Massey
Customer service is poor and wait time is ridiculously long for no reason. I had one person ahead of me. They come out and leave and I still wait more than 30 minutes to be called back.
A
A Private User
Ive done some test for personal reason; and Metrolab in washington dc were the best. Theyre quick, clean and professional and friendly. Thank you Metro Lab
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Tiruwork Belayneh
this what I call customer service I have v good experience with the lab
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PRIMO TENCHO
Do i need to call and make an appointment...or can i go in for a test??
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Alex Torres
In and out in 10 mins. Fast and professional.
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mian omer
In and out in 30 mins. Fast and professional.
ME
Metrolab Dc
Excellent service