Paradise Animal Hospital

Reviews 8

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Lo Smith

Two days ago, I went for a walk, and a sweet little cat adopted me. So I brought them here. I had read a lot of mixed reviews about every other vets and animals hospitals in the Baltimore area, and while some of the bad ones can be chalked up to grumpy people who dont understand their animals, I wanted to make sure my new kittys first vet experience was the best. I had called numerous other vets, trying to get an appointment to learn if this kitty has been micro-chipped, to get them looked at, and most importantly, the sex! Everywhere else offered me 4-14 days of waiting. Paradise got me in in under 24 hours. From the moment I walked in the door, they were attentive, kind, and most of all had excellent customer service. Isabel at the front desk helped us with our paperwork, and even remember the details of my flustered phone call the day before. The nurse, I think his name was Ryan, had a very soothing style that put my cat at ease. He explained all the ins and outs, and most importantly, asked if I was on a budget, and what tests and initial procedures we wanted to have done. The vet, Dr. B was kind and doted on our skinny cat, and offered excellent care, and customer service. She answered all of my silly first-time-cat-parent questions, and was very patient with me and my cat, and found the best ways to interact with him (snacks!) While they certainly arent a bargain vet, Paradise Animal Hospital seems to offer the best care, customer service, and efficiency you can dream of with regards to companion animal healthcare.

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Caitlin Cromer

I took my 2 year old cats here for their first visit this past Monday, and I cannot get over what a great experience it was. From the minute we walked in, we got great care and friendly service from everyone encountered. The waiting room was clean and spacious, for the short time we were there. The vet tech/assistant who checked my cats weight before the vet came in was wonderful and gentle, and my usual skittish babies were very relaxed. In fact, I was super impressed with the overall ability of the staff and Dr. Riehl to put my cats at ease. Even when we returned home they were more relaxed than usual, and not traumatized by their first time out of the house AT ALL. Dr. Riehl was kind and very thorough, keeping us informed of what she was doing throughout the entire appointment. Aside from Socks & Mittens being a wee bit chubby, they are perfectly healthy and happy little furballs. for 2 exams, parasite tests/waste disposal, and booster shots, we came out at less than $250, which I think is super reasonable. Theyre also very close to home. Im so happy to have found a great local vet practice with great resources, compassionate staff, and awesome facilities.

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Anya Blakeley

I called this animal hospital upon a friends recommendation. My dog had been exhibiting so me strange behaviors in the past 24 hours. When I called, I told the customer service rep that my dog was distressed and I was wondering if I could bring him in today. She said that there were not available appts that day and suggested I either bring him in to emergency or see another vet. She then said that she did not think it sounded like this was something that could wait until next week. All I told her was that my dog was distressed...and not feeling well. I did not tell her one other thing. How could she tell me that this "sounded like it was not something that could wait" when she did not hear ONE symptom? I told her this is the problem I have with vets (and docs, for that matter) - they just say bring the animal in- which, of course, results in a huge bill. People/places like this are playing on peoples emotions. They are not listening AT ALL (not even inquiring!) into what the problem is, before making a snap recommendation- that is unwarranted- certainly with the information she had.

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Lynne Farrell

Ive had a good experience every time Ive been there but felt like reporting on how great they were today. I took my two dogs, who hate everyone, in for their annual visit. There was a tornado warning so they had to usher everyone to the basement. Due to my dogs difficulty with everyone, they put us in a corner away from everyone else. Im not sure how many animals needed to be shuffled around but everyone was so kind and calm it didnt seem like anything big was going on. I was even offered water. Dr. Brooke (the best!) even came around and told entertaining stories about tornadoes being no big deal in the mid west. After the warning expired, we went back upstairs, my babies got checked, and we were on our way. Everyone at Paradise was so kind and professional during, what could have been a very serious situation. If youre looking for a smooth, usually quick and friendly experience, this is the vet for you!

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Gregory Friedman

I have been taking my cats and dogs to Paradise for many years. They are always on target in their care and treat the animal and human clients with care. They take time to hear what you are saying and reply in a kind way. Different doctors have seen my guys over the years and they have all been great. I would recommend them if you are looking for an animal hospital. Also, I have used the therapy and boarding facilities and they are as good as the doctors care. In July 2016, I took my dog and one of my cats in because of problems. The doctors identified the problems and took care to correct them. Once again my guys got excellent care at Paradise Hospital.

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Jackie Ferguson

I changed vets a couple of years ago after about 20 years at the same place b/c the other ones were no longer caring to either me or my cats. Paradise has been a pleasant surprise! Everyone Ive dealt with from reception, to the techs, to the doctors, to the groomers have all been very loving and caring to all 3 of my cats. They give us options for treatments and dont make us feel guilty if we dont immediately agree to all the testing and procedures they may suggest we consider. We definitely recommend Paradise Animal Hospital and appreciate that they are close to home!

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Claire Shotts

The staff is very knowledgable, kind, responsive and professional. The doctors consult with one another which is always a plus. They have the latest technology and therapeutics that include a water therapy pool, physical therapy, laser therapy, chiropractic, and acupuncture. I have seen these therapists work miracles! They are serious about what they do and remain up to date with training. The boarding facility is very clean (as is the rest of the hospital). The staff in the boarding facility work hard to make sure your pets stay is comfortable, relaxing and fun.

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Aileen Fujikawa

Great location and good customer service. Ive taken a cat there for regular care/shots as well as my rabbit. They were able to see me for an urgent appt on the same day I called which was nice. The staff are very nice as are the vets. I received some some good advice for some preventative care for my rabbit who has recurring dental issues. They also are one of the few clinics in the area who do spay/neuter and other services for those who have rabbits! Clinic is on a quiet country road right off of Belair Rd. Perfect for animals nervous around traffic or noise.

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