Texas Health Presbyterian Hospital Allen

Reviews 3

YA

Yanling Wang

The hospital is the worst hospital Ive ever been in the world. Things have been around for a while, and I think I need to say so that everyone knows how bad the doctors in this hospital are. One morning, my son got up and said some pain in the calf, and then said he could not walk, my husband and I are very anxious, my husband sent my son to ER in allen close to the Wal-Mart in the morning we were in the hospital, I called to some friends, they told me my son should be growing pain, and growth pain is a lot of children in the growth process will experience, is a normal reaction, not something wrong, at the same time I telephoned my sons family doctor , he also said that we should not go to the ER, it is not a big problem, it is likely to grow pain, and then my family doctor let me go to his office to have a look I told the ER doctor I feel that my son is growing pain, I have already contacted my family doctor, we have to go there to see , but the ER doctor immediately became very rude shouting "you can not leave, you must do blood testing here, also XRAY,” I response I think my son did not fracture bone , there is no need to do XRAY, but the ER doctor insisted my son to do XRAY, Later, if we want to leave the hospital, the ER doctor will call the police to catch us, we first encountered this situation, , and do not want to get so serious, so we do the XRAY and blood test done for my son , the results showed there is no problem, my son is healthy .Then we think we have to leave the hospital, the first encounter such a rude doctor, just like a robber, But the more annoying is that the doctor still does not agree with us to go, he kept intimidating us we can not leave, we must go to PLANO childrens hospital, he stopped us and don’t let us go, then PLANO hospital stretcher came to my son and carried to the childrens hospital PLANO We do not know how this ER doctor said to the PLANO hospital , he PLANO hospital do the whole inspection again ,at last very authoritative orthopedic doctor told us that my son did not have any problems Carefully recall the whole process, the doctor had little medical skill, he did not have any experience, but had very very bad attitude, there is serious discrimination we are not good language, he always threatened intimidate us, then I called the hospital complaints the doctor, the hospital records show that the recorded is we own requirements to go to PLANO childrens hospital, which is a big lie, obviously the hospital doctors stopped us not let us leave, we transferred to the childrens hospital PLANO Later, we received two hospitals a totally $4,000 of the bill, the hospital insisted on stealing money Remind do not go to this allen ER close to the walmart to see doctor, the doctor extremely brutal attitude, threatening intimidation of patients, may be to collect money, this hospital is stealing money ! It is very very terrible nightmare !!! 大家千万别来这个医院，我现在把我的经历分享给大家，我儿子早上起来腿疼，老公担心孩子就着急把孩子送到沃尔玛对面的EMERGENCY ROOM ，当时是早上8点左右，我觉得应该跟自己儿子的小儿科医生联系一下，然后我就在医院里给我的儿医打了电话，我的儿医说我儿子很可能是生长痛，不应该去EMERGENCY ROOM 让我带孩子离开医院 去他那里看下，然后我就跟这个EMEGENCY ROOM 的DOCTOR 说了我觉得孩子是成长疼，不是什么大毛病，小孩子在生长过程中都会有这种情况，但是这个医生态度非常粗鲁，说我们必须留下来做血检和X RAY ,我跟他说了几次我准备带我儿子去家庭医生那里看，这个医生一听气急败坏的恐吓我们不许我们离开，后来还给我的儿医打电话不允许我们离开，后来我们就在EMERGENCY ROOM 给儿子做了血检和XRAY ，测出来的结果显示一切正常，孩子没有任何问题，然后最让人气愤的是，这个时候这个医生还是不准我们离开，并且把我们转院到PLANO CHILDREN HOSPITA ,因为当时情况很不好，我们本来一方面当心孩子，一方面第一次遇到这么粗鲁的医生，不知所措，来美国第一次碰到这样的医生，后来PLANO 的救护车就来了，孩子又被折腾到PLANO 的医院又做了一遍血检 和XRAY ，我们折腾一天，最后结果是孩子就是生长痛， 后来我们陆陆续续收到2个医院的账单将近4000块，第一次遇到这么粗鲁的医生当时不停的恐吓我们不允许离开，如果我们离开就叫警察，我跟老公没遇到这种情况，第一次也很紧张，加上紧张孩子，所以当时也很懵了 现在回想就应该坚持离开这家黑店 更不应该带孩子到这家医院，并且这个医生听懂中文，当他听到我说要离开去看我的家庭医生的时候立马把脸拉了下来后来全程都很态度恶劣， 把我的经验分享给大家，我后来打电话投诉这个医生，他们医院的SERVICE 说我当时有权离开医院，但是是这个医生把我们TRANSFER 到PLANO CHILDREN HOSPITA ,这个医生连孩子生长痛都不懂，态度粗鲁还有点歧视亚裔，所以给大家一个先例， 千万别去这家ALLEN EMERGENCY ROOM ，那里的医生太可怕了！！！！

A

A Private User

I have been to Allen Presby previously with decent results. I ended up in the ER yesterday because I dehydration and severe pain. They have my medical history, which didnt point to a stomach bug. Long story short, I have a tumor on my spine, along with almost all of my lumbar discs bulging. Ive been experiencing a whole host of neuro issues, including a hemmoraghic stroke, blood clots, several bouts of pneumonia,meningitis, severe intestinal infections etc... When I went yesterday morning, yes I complained of the stomach pain, nausea and vomiting, but I knew that wasnt the cause. My main complaint was the burning, stinging back pain I was experiencing from the thoracic to the lumbar. I asked them several times to check my back for a leak or to see if it had worsened as my pain and of course having difficulty maintaining my balance was causing serious problems. They gave me some meds, ran my bloodwork (which I knew would be clear) and the proceeded to tell me they would like to admit me, but they didnt feel my pain was real, so they were no longer going to be giving me any relief other than motrin. I was not too happy, brought in the administration, but of course they protect their own. I went to go have a smoke while I weighed my options (which by the way, they wanted to change up my entire protocol, not giving a crap about the current meds). While I did that, the charge nurse actually signed me out AMA without my knowledge. He said come back if it gets worse. Guess what, due to my issues, one of the first signs of emergent progression of this condition worsening is no longer being able to control your bowel movements. I woke up several hours later covered in feces. Gross, yea? So I called the charge nurse, he said come back in, which I ddi, to which he warned me that if I didnt cooperate he would call the police and have me arrested. The morning doc was much nicer, he listened and ran the appropriate tests on my spine. Sure enough, I was right, my pain level matched what the MRI showed. They wanted to admit me, but the on call hospitalist spoke with the one from the night before and I got the same deal. They would treat the nausea and vomiting, but not the pain. Isnt their job to treat your pain when its happening? Did they not take an oath to treat people with respect and be healers? I WILL NEVER GO BACK THERE AGAIN. I DONT CARE IF I AM ON MY DEATH BED. Complete and total bullshit. So they discharged me, sent me home with more nausea meds and basically told me to deal with it. I am highly offended that I am a "drug addict", despite the fact that I have know chronic issues, that require treatment. I wouldnt have gone had my pain meds at home worked, and I could keep my nausea pills down. So incredibly unprofessional. I get having your colleagues back and all, but come on people, use common sense. It wouldnt have hurt them one bit to control my pain while we came up with a better solution to solve the longer term problem. I plan on filing a complaint, and possibly seek legal action.

DO

Don Ramsey

Do NOT go here! There are other hospitals where you can get the same crappy care. Wait - I mean you can get better care at other hospitals. Can you tell Im not happy?! On 2/8/2016 my uncle was admitted into the ICU. During our first few days in ICU the care was great and I was happy that we were there. However, as soon as we made the decision to place him on comfort care and hospice that care went to crap. The nurses then decided that they no longer had to check on him unless we asked them to. They stopped checking to see if he had a bowel movement, change his bandages, etc. the only time we saw the nurse in his room was when the machine that administered his med started to beep and/or they had to replace his bag. We even got an attitude when we started to complain. At one point they even came in and cheerfully asked us if we would like to move to another floor to a bigger room. We chose to stay in the ICU since we had already been there about a week. Well it finally came to the time where we no longer had a choice - we had to move to another floor because they needed the room in the ICU - I understand this and have no issue with it. The funny thing is that the bigger room they moved us to was smaller than the ICU room. Furthermore, when they moved us up to the other floor the house nurse met with us. He was nice and seemed caring. He was in the room when the shift nurse was there. He advised her that the bandages needed to be changed. Well! An hour and forty-five minutes later - no nurse. I went to the nurses station and had them page him. He came back to the room and I told him that we still have not seen the nurse. That his bandages still had not been changed, etc. he appeared unhappy and I believe he was. It wasnt until I had a talk with the house nurse and explained everything and how unhappy we were that things finally turned around. This was a VERY difficult even for my family to go through. Our uncle who turned 68 while in the hospital was very special to us and everyone he met. He had down syndrome. And to see the lack of care during his last days on earth was very upsetting. I will NEVER - NEVER - EVER recommend this facility to anyone. I left the names off of this post - however, not everyone was bad. The house nurse was great! SO were a couple of the ICU nurses - but everyone else - maybe they should think of a different career in which they dont have to deal with people. The people who were caring and helpful deserve more than one star - however, our overall experience deserves what I have given.