Category: | Animal Hospital |
Address: | 216 Winkler Dr, Houston, TX 77087, USA |
Phone: | +1 713-643-5723 |
Site: | gulfgateanimalhospital.com |
Rating: | 4.4 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–2PM Closed |
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Amanda Li Chang
I give one star for the technician guy named Orlando or Olympo, or something starting with an O. On our second visit, he insisted that he clip my 8week old kittens nails. I said that I dont mind them, and Ill do it when she isnt so scared. He insisted and clipped them and made her bleed. First of all, as a vet technician, you should know that you have to work up to cutting the nails, and you dont have to do all at once. Instead he did it with very blunt clippers and cut her quick. I did not appreciate the patronizing tone about how I dont know how to take care of my kitten and how she will rip out a claw if I dont do it now. I will cut the nails when she is comfortable and ready. You cant do them all at once when they are a kitten, you have to prepare them for it with paw play. I am very pissed he cut her quick and made her bleed. I do not want him near my kitten again!!! Hire some more caring technicians. I also didnt like how pushy he was with the nails and with the vaccinations too. I want the doctors opinions, not his. He didnt read her chart, and didnt remember we were there when she was bit by a dog, paralyzed, and had to get her tail amputated. Thats a lot of trauma to go through, and shes just now learning how to walk again.. and it makes my blood boil that he hurt her and made her nails bleed, making it hard for her to walk again. Orlando is horrible and gets one star. Update: her damaged nails that were cut beyond the quick very bad the day after. She limps and tries not to use her leg. I think its the saddest thing that someone who was entrusted to help my kitten, hurt her. I hope Olympo takes this to heart and changes his demeanor so he is more guiding and helpful, rather than pushy and rude. After all, it is my kitten. Not his. These are my decisions. Dr. Ong however, get Five Starts, because she is very caring, compassionate and good at what she does. I cant thank her enough! The front desk staff are awesome. I really appreciate how knowledgeable they are. They get Five Stars.
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Krystal Moreno
I have taken my pets to this Clinic for years and will continue to take my furr babies! Dr palmer is a Great Doctor tries her best always to fill my needs as a client and a pet owner I have never left without expressing my graditude from the front staff always helping me take my pets to my car.Picking up my dogs accidents and making coloring pages for my older kids not to mention they always take care of my baby in my stroller when I have to go to the bathroom.Very nice and polite young ladies.From the nurses being very elaborate at explaining and the Doctors taking every step and precaution to help my doggies.As for the comment below.I am very sorry about your pet I know loosing a pet its like loosing a family member.My heart breaks for you. But I will not sit back and let you solely bad mouth and belittle this staff because you are upset. You went to the clinic to have him euthanized on a Monday and say he was dying. So its safe to assume he had been sick for a few days and you made a decision to wait when he was on his dying bed to rush him over when they are open on Saturdays not to mention there are plenty of 24 hour emergency clinics.Why wait last minute and take him to the vet and attempt to rush them when you could of possibly taken him sooner perhaps before he took a turn for the worse? As owners this is one of the biggest mistakes we always make wait till the situation has escalated to the point that even while driving over to the vet the pet is already severly suffering. I understand you are very hurt. But to blame them only in this whole situation sounds like you might have part of the blame as well.Good Day and God bless you and I hope in your time of mourning you will see this is unexcepteble and very unnecessary. These doctors take a oath but we as owners have equal responsibility as well.
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Mahidebran Rogers
NO AMAN LOS ANIMALES SOLO LES IMPORTA EL DINERO NO HACEN NADA POR HUMANIDAD ENCONTRE UN GATITO MUY MAL Y CUANDO LLEGUE YA HAVIA GENTE ESPERANDO PERO NI AUNQUE ERA EMERGENCIA LO QUERIAN ATENDER SI NO PAGABA PRIMERO 75 DLS PARA PODERLO PASAR PRIMERO CREO QUE LA VIDA DEL ANIMAL ES PRIMERO PERO NI SIQUIERA HICIERON EL INTENTO DE ATENDERLO SU GRAN SOLUCION ERA QUE PAGARA 500 PARA RAYOS X Y NO ME GARANTIZABAN NADA POR QUE COMO ERA GATO DE LA CALLE NO SABIAN NADA DE EL YO NO CONTABA CON ESA CANTIDAD SI LO TUVIERA LO HUVIERA PAGADO PERO SU SOLUCION ERA QUE SI NO TENIA ESE DINERO MAS LO QUE ME FALTABA QUE LO PUSIERA A DORMIR. NI SIQUIERA POR HUMANIDAD LO ATENDIERON ME DI CUENTA QUE NO HAY AMOR NI LES INTERESA SALVARLES LA VIDA SI NO VEN BILLETE DE PORMEDIO LO MAS PORTANTE ES HAVER LO QUE ESTE A SU ALCANZE PARA SALVARLO NO EL DINERO ME DA CORAJE VETERINARIOS Y CLINICAS ASI.
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A4n G
Miss the old vet been taking my pet to this clinic for years nd seen some veterinarians that left me wanting to switch clinics. The prices are reasonable been going up in the last yrs and I mean doubled for the same procedures. Well have had 2 bad experiences and they seem to happen more frequently in recent time. 1st took a dog to get surgery cause was mauled by other dogs well he had several surgeries. The first vet that did his work didnt do a good job as the stitches were not made in a good way his skin started to turn dark and a whole piece of skin came off half of the skin around his neck had to take him back another veterinarian there fixed the previous work done. It was a real bad experience. Now most recently I took my 9yr old dog to the clinic I was assigned a veterinarian who I hadnt seen before. My doy had a growth in his back the vet check it she said it was a tumor. I was pretty sure it wasnt Ive been having dogs 4 yrs so I knew what he had was a bag of puss so they needed to drain it but she was saying it was a tumor I told her if she could poke it with a syringe to be sure and sure enough puss came out even with all that she still was saying it was a tumor. They wanted to charge me $400 to take the "tumor" out. Took him home they gave me antibiotics which didnt work by the way did a home treatment of course that didnt include opening the wroth by a week of me doing the home treatment with out antibiotics the growth was gone. So my.advice to you was if you.go to this clinic keep the visits with.the same vets youve seen before and that you know are good vets.
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Daniel Cruces
Hola, esta mañana mi German Shepper puppy tuvo un accidente y se quebro una patita delantera, la verdad es que desde que entramos a la clinica, no pasaron ni 5 minutos y nos llamaron, NOS ATENDIERON ENSEGUIDA!!! aparte, todo el personal de la clinica se porto de maravilla con nosotros y con nuestra perrita...Los precios... bastante accesibles, (X RAYS no tanto), pero bueno.. EL MEJOR AMIGO DEL HOMBRE TAMBIEN MERECE BUENA ATENCION, NO??? Gracias a todo el personal de Gulfgate Animal Hospital por la excelente atencion que le ofrecieron a Layka...