Victory Medical & Urgent Care
| Category: | Urgent care center |
| Address: | 3811 Bee Cave Rd, West Lake Hills, TX 78746, USA |
| Phone: | +1 512-462-3627 |
| Site: | victorymed.com |
| Rating: | 3 |
| Working: | 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 9AM–5PM Closed |
Location
Photos 1
Reviews 3
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Lydia Carriere
This place is the worst medical care I have ever received. The office looks nice but behind the scenes it is a disaster. Abnormal lab results were never reported to us on 2 accounts and one instance was for a child. Also unnecessary labs were ordered costing my insurance and me wasted money. And the wrong CPT codes were used so now I have to go round and round with the office and my insurance company to get coverage. The people who work here try to give good service but the system they work in is severely flawed. I am a nurse, so I know a dysfunctional medical office when I see one. Every time I have been in (at least 4 times) something minor or major has gone wrong. This place is dangerous.
WI
Will S
Very caring and knowledgeable staff. They have gone above and beyond to care for me and make sure that Im comfortable and satisfied. This is the only clinic I consider for my healthcare.
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Durlov
Worst Billing/Coding department ever!! Has not resolved a coding issue for 3 months now. Took another clinic 2 weeks to resolve a similar issue.