Category: | Animal Hospital |
Address: | 2211 Morello Ave, Pleasant Hill, CA 94523, USA |
Phone: | +1 925-676-1909 |
Site: | hillcrestvet.com |
Rating: | 4.6 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–4PM Closed |
LA
Laurie Pitchers
The staff is caring and knowledgeable, but the customer service/organization is lacking. In December, my dog had a post-op check-up. We showed up for our appointment, checked in, then spent 60 minutes in the waiting room before we finally left, without being seen by anyone. Six months later, my dog had his annual check-up. This time we are shown into an exam room. After 30 minutes, I have to ask, as before, if theyve forgotten about us. A tech is found to complete the tests, and we leave, without seeing the vet or receiving an annual check-up. Especially aggravating, as when I first began coming to Hillcrest, I was 10 minutes late for an appointment, and the receptionist cancelled my appointment, giving me such a hard time about fitting me in later, that I have stressed about being prompt ever since. So, for me, the stress of being seen/not seen, and rushing to get there, is not worth it.
A
A Private User
After taking my dogs to another vet in Concord, I decided to take them here for a second opinion. The difference was like night and day. Dr. Asseo is particularly amazing, although all of the vets Ive encountered there are good too. The office is clean (which is probably hard to maintain) and the staff is very friendly, organized, well-informed and helpful. They are all very professional there and you can tell that they genuinely love animals. They are a little pricier than the other vet I used to go to, but the money is well spent.
JE
Jeanne S
We have been taking our pets to Hillcrest Veterinary Clinic for over 25 years. The care that the staff gives, the professional manner and the expertise that is shown has been wonderful to experience. We highly recommend Drs. Thibideau and Asseo and staff!
SU
Susan Lynn
My 2 Beagles love the care they get and I do too! I find the price to be competitive and the care and recommendations to be superb!
HE
Henry Wood
All the staff and doctors are great at this place. My dog really love to visit and cant wait to get out of the car and run in.
AN
Andrea McBride
Great people!