VCA Vets & Pets Animal Hospital

3345 El Camino Real, Santa Clara, CA 95051, USA

Category:	Animal Hospital
Address:	3345 El Camino Real, Santa Clara, CA 95051, USA
Phone:	+1 408-246-1893
Site:	vcahospitals.com
Rating:	4.2
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 8AM–5PM Closed

Location

Photos 51

Reviews 14

A. M. Merritt

First of all, I brought in a neighborhood cat (not mine) who stepped in a rodent glue trap. That said, the cat was in a relatively good mood considering. I got an appointment quickly and promptly, and cat was seen. The room was clean and bright; cat got comfortable fairly quickly. This place has a really terrific video of various birds, squirrels, mice and fish along with a chirping bird sound track. Cat was riveted. Youd never know he had been so traumatized only 45 minutes before by stepping into a glue trap. After eval, they administered some vaccinations and groomed him. Because cat was unhappy about the whole glue situation they had to sedate him for bathing and shaving. Cat had some fleas so I sprung for the flea treatment. Then cat went to warming bed. Note: cat has a microchip but his "owner" failed to register it. This means that cat will remain an International Cat of Mystery. If you value your cat, pay the small fee to register the chip so people can identify him as yours. Because he failed his cat scan, his owners will never know what happened. Hell wander home smelling lovely with some shaved spots and a bad attitude, and them none the wiser. Cat is fine now, recovering. I agree this place is not cheap but quality rarely is. Though this is not my cat, I felt bad for the cat so I sprung for his visit. I would recommend this place for other cats. I also highly recommend their cat videos. Ive never seen a cat so focused on the TV before.

A Private User

D o n t g o t h e r e!! I actually found this place pretty unethical. I took my cat there to get him de-wormed and when I called they gave me an estimate of about 35$. They also mentioned that the exam would be free as I am a first time customer. After I saw the vet they came up with a bill of 245$ which also included the exam. It was only after polite but determined and repeated complaints that they reduced the price. Similar to other reviewers they had come up with all kinds of symptoms and diseases that they could not confirm, like ear infections and mites, for which the tests were negative. If I had read the reviews in advance I would certainly not have gone there and I really cannot recommend the place. Being an MD PhD I know what I am talking about and as I said initially I find this sort of behavior highly unethical. The only positive aspect was that the staff was very friendly. However, the drug application was not very professional; the technician put the drug too far back in his neck and after he had been licking it he threw up a couple of times.

A Private User

My review is based on my experience with them years ago: This place does not care about your pet. They will charge you for "tests" and make up fake symptoms so they can run even more fake tests. They do not take care for your pet overnight so you will have to bring your pet to another veterinary clinic that they partner with for overnight "care." After days of tests, driving my pet back and forth, and charging me an excessive amount of money, they still did not know what was wrong with my pet and only then did they think about taking an ultrasound. I unfortunately did not have the means back then and had to put my pet down. My bill for a dead friend that they could not diagnose? $4,000.

Kristi Leitholt

We started bringing our cat here when we moved to the area and we really like the staff. Everyone is very friendly and I feel like our little kitty is in good hands when we bring her in. The clinic is always very clean and I appreciate that they provide a separate entrance for cats, since mine doesnt like dogs at all. They also have a cat-friendly exam room with toys and other features to help the animals feel more comfortable. It can be stressful enough on the cat to bring her to the vet, so those added comforts are a nice touch.

Alex Adamo

From phone call to first visit the customer service was above and beyond! You can tell these people are passionate about animals by the smiles you are greeted from across the room. On my way out they had already printed guides for before and after birth of our soon to arrive kittens. Complete transparency of costs and great care of my cat. We will be taking the kittens/mom back once they get to two weeks old as they recommended.

Elaine Manrique

Atendimento maravilhoso.. atenciosos.. educados.. estou muito satisfeita e feliz com toda equipe.. E a enfermeira Silvia que me ajudou muito.. obrigada a todos

Ransom Knits

This is the BEST vet office ever! They always treat me and my dog with nothing but kindness and professionalism. My dog is my baby and these are the only people I trust to take care of him when we need it. My dog is not a big fan of vets but they are always so nice to him. I love these people and weve been coming here for over 9 years.

David Abramowski

Both of my dogs are patients here. Both get terrific care. Front desk staff is really nice and the Vets are awesome. Communication is key and they do it right. I get followup calls for every visit and even calls from the vet to directly discuss any issues or options. Overall very happy with their services.

A Private User

This is the absolute WORST veterinary clinic in the area. They care about nothing other than taking your money. They guilt you into doing unnecessary procedures, lie, and take advantage of you. This place honestly needs to be closed down.

A Private User

Weve been using VCA for 10 years now. Our pets receive the best care at this hospital. The staff is professional and competent, and they care for our pets. We recommend this clinic.

Jenn Randall

I like the way my cats are treated when they need shots or blood taken. Dr. Lem was very good at explaining the options and giving me a choice. The cat only exam room was cool!

K A

Been taking my dog here for 12 years. Caring, friendly staff and doctors. Pricey, though.

jamierdv

Most friendly people! Dr Lem-White is the best! Been going there since 2008 !! :)

COREY WILSON

Very helpful staff, I buy prescription cat food there.