Tenaker Pet Care Center, Inc.

Reviews 6

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Jennifer Biddlecom

Ive taken my dog to this clinic for the last 3 years and will never take him here again. I always wondered why the vets kept changing, but didnt let this sway me from bringing him here b/c it was close to our home and the vets were fine. 4 months ago my dog had an infected cut that was treated here. He was examined by the vet and had some very expensive tests conducted as well. Luckily, he healed well and the labs revealed he was healthy. But the visit cost over $300. I just realized his vaccinations were outdated so I took him back today to get the distemper and lepto vaccines and they refused to treat him without examining him since the vet staff had changed and now their policies are different. I argued that he couldve had his vaccinations when I came in 4 months ago, and they agreed with this, but still refused to give them to him without an exam. The vet said, "you are paying me for my time, so we are charging you for the exam if you want his vaccinations." I couldnt believe it! After keeping me waiting 20 minutes past my appointment, which I arrived early for, they refused to vaccinate my dog b/c the vet wanted to make more money examining him. They only require one exam per year, and he several labs done and had a much more comprehensive exam than she wouldve given him, yet they wanted to examine him again. I expressed my disappointment and said that I would never bring him back here again, since they refused to vaccinate him even though he just had a comprehensive workup 4 months ago, and isnt due for another exam for 8 more months. They didnt even apologize for keeping me waiting. Also, I had a neighbor that hated his place after boarding his dog here. He said his dog bit the caretaker, which is very out of character for his dog. I used to take care of his dog when he was away, and his dog was very sweet and mild mannered. Ive never boarded my dog here, but based on his recommendation, the constant changing of vet staff, and my experience today, I wont be going back. They obviously lack respect and care for customer relationships and just care about making money.

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Reed Dalton

I’ve had dogs in my life going on sixty years and have, in that period of time, been exposed to many DVMs and pet care clinics. Conne and I have relied on Tenaker to provide health care for our canine buddies’ (including 5 beagles) health needs for the past twenty of those years. The level of general service and response to those emergency situations that can arise has always been excellent. We were disheartened when Dr. Brooks retired as we found him to be several cuts above most veterinarians we had over the years prior to our first visit to Tenaker. However, we find Jeanne Hill, DVM, successor to Dr. Brooks, to be highly professional, competent, caring and responsive to whatever care our pets may need. She has that special touch with animals that Dr. Brooks had, and has exceeded our expectations. The new clinic is exceptional, sets a high standard for veterinary pet care facilities and we find the service fees and meds charges to be more than reasonable. The entire clinic staff is professional, cordial and beyond helpful with scheduling appointments, keeping us abreast of when shots or other meds are due, etc. They all interact well with our pets. In summary, Tenaker Pet Care Center, Dr. Hill and the staff have our complete trust and gratitude for all the years of caring and dedicated service they have given our pets.

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Bobby V

I took my dog to see the vet in November of 2016. My dog got some shots and a few tests done. I spent over $300. The vet told me she would call me with the results in about 3 days. She never did. I would call in to try to get the results and would be told that the vet was too busy to talk to me at that moment and that she would call me. I understood because she probably was very busy. This situation has continued until today 1-7-2017. Today I called again and again I was told that the vet was too busy to take my call so instead one of the assistants gave me the results. She had put me on hold to ask the vet if she could give me the results of the tests and when she got back on the line she started by telling me that the vet said she had left messages on my answering machine and had called me etc. There were no calls on my phone or messages on my answering machine from the vet. Im very disappointed by the conduct of the vet and the treatment Ive received from the other employees at Tenaker Pet Care. Ive gone to this vet for years and have never been treated this way. I would definitely recommend people avoid this place. It was decent in the past, but not now.

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Rob S

Never going there again! I took my dog there last year when I had to fly out of town for two weeks (left Monday, back Friday) for my new job. She ended up getting something while being boarded there. No one could give reason for it and now after many vet trips, I have to take her in for a rhino-scope to find the cause of what she got. This is frustrating. I would not make a big deal about my dog but then my sister took her dog to Tenaker not to long ago while my sister was unable to take care of the dog because of health reasons. When my sister was finally able to, brought the dog home and a few days later the dog started making an awful noise. Turns out the dog got kennel cough! My sister took the dog to the vet at which point the vet called Tenaker to see if other dogs had it only to find out that my sisters dog couldnt have gotten kennel cough from another dog...because her dog was never let out of the kennel!!! Are you kidding me??? Never again!!!

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A Private User

HORRIBLE HORRIBLE HORRIBLE. I worked here and the employer is ignorant and I guarantee that the Colorado Dept. of Labor will perform ANOTHER AUDIT on him. Dont believe all the B.S you read about this place. Save your cash, if you buy the yogurts, belly rubs, and the other "add ons" dont expect getting them....I never once was told when I took care of the dogs....belly rubs. Sundays dogs dont go out, and people are lied to about times dogs go out. This place needs to be audited ASAP and I have reported them to BBB and Dept of Labor. PLUS, CATS ARE NEVER CLEANED AND THE CATS KENNELS ARE DISGUSTING......DISGUSTING......DISGUSTING. I will never recommend this place to others. Sure some of the staff are friendly, but you DONT GET WHAT YOU PAY FOR. I give this place zero thumbs up.

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Betty Grove

Keeping our fur babies healthy is one of our most important concerns. When the need for extra care in times of illness you want only the best for your furry friend. We have been taking our dogs, shhhh dont tell them they are dogs; to Tenaker for over 15 years. The care is top notch, the professional care they receive is the best available and the staff genuinely cares about your furry friend. The icing on the cake is that Tenaker isnt going to send you into bankruptcy if your friend is seriously ill. We had Shadow, who had Addisons and we took him each month to get his injection. Yes it was expensive, but it made Shadow happy and able to deal his disease. What else is there to say?

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